2nd Line Support Job Trends in Hatfield

Second Line Support
Hertfordshire > Hatfield

The median Second Line Support salary in Hatfield is £33,500 per year, according to job vacancies posted during the 6 months leading to 13 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
13 Jan 2026
Same period 2025 Same period 2024
Rank 10 - 19
Rank change year-on-year - - +20
Permanent jobs requiring a 2nd Line Support 10 0 1
As % of all permanent jobs in Hatfield 11.63% - 1.41%
As % of the Job Titles category 12.66% - 1.52%
Number of salaries quoted 10 0 1
10th Percentile - - -
25th Percentile £30,750 - £26,250
Median annual salary (50th Percentile) £33,500 - £27,500
Median % change year-on-year - - -26.67%
75th Percentile £36,250 - £28,750
90th Percentile - - -
Hertfordshire median annual salary £33,500 £32,500 £36,000
% change year-on-year +3.08% -9.72% +10.77%

All Permanent IT Job Roles
Hatfield

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Hatfield. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Hatfield with a recognized job title 79 45 66
% of permanent jobs with a recognized job title 91.86% 95.74% 92.96%
Number of salaries quoted 36 28 36
10th Percentile - £27,750 £34,375
25th Percentile £30,750 £32,188 £47,313
Median annual salary (50th Percentile) £47,000 £45,000 £55,000
Median % change year-on-year +4.44% -18.18% -4.35%
75th Percentile £60,000 £65,000 £63,125
90th Percentile £70,000 £73,750 £67,625
Hertfordshire median annual salary £55,000 £55,000 £55,000

2nd Line Support
Job Vacancy Trend in Hatfield

Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Support' in the job title relative to all permanent IT jobs advertised in Hatfield.

2nd Line Support job vacancy trend in Hatfield

2nd Line Support
Salary Trend in Hatfield

Salary distribution trend for 2nd Line Support job vacancies in Hatfield.

Salary distribution trend for 2nd Line Support job vacancies in Hatfield

2nd Line Support Skill Set
Top 12 Co-Occurring Skills & Capabilities in Hatfield

For the 6 months to 13 January 2026, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Hatfield region featuring 2nd Line Support in the job title.

1 10 (100.00%) Android
1 10 (100.00%) Apple
1 10 (100.00%) Apple iOS
1 10 (100.00%) Configuration Management
1 10 (100.00%) Entra ID
1 10 (100.00%) Jamf Pro
1 10 (100.00%) Mobile Device Management
1 10 (100.00%) Samsung
1 10 (100.00%) SC Cleared
1 10 (100.00%) Security Cleared
1 10 (100.00%) Service Management
1 10 (100.00%) SLA

2nd Line Support Skill Set
Co-Occurring Skills & Capabilities in Hatfield by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 10 (100.00%) Entra ID
General
1 10 (100.00%) Law
1 10 (100.00%) Marketing
Operating Systems
1 10 (100.00%) Android
1 10 (100.00%) Apple iOS
Processes & Methodologies
1 10 (100.00%) Configuration Management
1 10 (100.00%) Mobile Device Management
1 10 (100.00%) Service Management
Qualifications
1 10 (100.00%) SC Cleared
1 10 (100.00%) Security Cleared
Quality Assurance & Compliance
1 10 (100.00%) SLA
Systems Management
1 10 (100.00%) Jamf Pro
Vendors
1 10 (100.00%) Apple
1 10 (100.00%) Samsung