Customer Service Jobs in Hitchin

Customer Service
Hertfordshire > Hitchin

The table below provides summary statistics for permanent job vacancies advertised in Hitchin requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 25 August 2025, comparing them to the same period in the previous two years.

6 months to
25 Aug 2025
Same period 2024 Same period 2023
Rank 1 4 6
Rank change year-on-year +3 +2 -
DemandTrendPermanent jobs citing Customer Service 6 9 4
As % of all permanent jobs advertised in Hitchin 50.00% 21.43% 23.53%
As % of the Processes & Methodologies category 50.00% 24.32% 23.53%
Number of salaries quoted 1 9 4
10th Percentile - - -
25th Percentile £24,296 £37,000 £43,750
Median annual salary (50th Percentile) £24,781 £75,000 £51,250
Median % change year-on-year -66.96% +46.34% -
75th Percentile £25,267 - £55,000
90th Percentile - - -
Hertfordshire median annual salary £35,000 £45,000 £36,500
% change year-on-year -22.22% +23.29% +13.18%

All Process and Methodology Skills
Hitchin

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Hitchin.

DemandTrendPermanent vacancies with a requirement for process or methodology skills 12 37 17
As % of all permanent jobs advertised in Hitchin 100.00% 88.10% 100.00%
Number of salaries quoted 6 13 10
10th Percentile £31,148 - -
25th Percentile £44,750 £37,000 £41,250
Median annual salary (50th Percentile) £72,500 £75,000 £45,000
Median % change year-on-year -3.33% +66.67% +20.00%
75th Percentile £85,000 - £51,250
90th Percentile - - £55,000
Hertfordshire median annual salary £48,000 £54,000 £55,000
% change year-on-year -11.11% -1.82% -

Customer Service
Job Vacancy Trend in Hitchin

Job postings citing Customer Service as a proportion of all IT jobs advertised in Hitchin.

Job vacancy trend for Customer Service in Hitchin

Customer Service
Salary Trend in Hitchin

Salary distribution trend for jobs in Hitchin citing Customer Service.

Salary distribution trend for jobs in Hitchin citing Customer Service

Customer Service
Co-occurring Skills and Capabilities in Hitchin by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 5 (83.33%) ADSL
1 5 (83.33%) ADSL2+
1 5 (83.33%) Broadband
1 5 (83.33%) Ethernet
1 5 (83.33%) G.fast
1 5 (83.33%) PSTN
1 5 (83.33%) VoIP
General
1 5 (83.33%) Telecoms
2 1 (16.67%) Inclusion and Diversity
Job Titles
1 1 (16.67%) Analyst
1 1 (16.67%) Service Analyst
1 1 (16.67%) Service Desk Analyst
Miscellaneous
1 5 (83.33%) Self-Motivation
2 1 (16.67%) CMDB
2 1 (16.67%) Management Information System
Processes & Methodologies
1 5 (83.33%) Incident Management
1 5 (83.33%) Problem-Solving
2 1 (16.67%) Configuration Management
2 1 (16.67%) ITSM
Quality Assurance & Compliance
1 1 (16.67%) SLA
Vendors
1 1 (16.67%) Cisco
1 1 (16.67%) HP
1 1 (16.67%) Microsoft
1 1 (16.67%) NetApp
1 1 (16.67%) VMware