Customer-Centricity Job Trends in Horsham

Customer-Centric
West Sussex > Horsham

The table below provides summary statistics and salary benchmarking for jobs advertised in Horsham requiring Customer-Centricity skills. It covers permanent job vacancies from the 6 months leading up to 18 November 2025, with comparisons to the same periods in the previous two years.

6 months to
18 Nov 2025
Same period 2024 Same period 2023
Rank 16 19 -
Rank change year-on-year +3 - -
Permanent jobs citing Customer-Centricity 1 1 0
As % of all permanent jobs in Horsham 1.43% 2.08% -
As % of the Processes & Methodologies category 1.89% 2.27% -
Number of salaries quoted 0 1 0
Median annual salary (50th Percentile) - £35,000 -
West Sussex median annual salary £27,000 £50,000 -
% change year-on-year -46.00% - -

All Process and Methodology Skills
Horsham

Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Horsham.

Permanent vacancies with a requirement for process or methodology skills 53 44 35
As % of all permanent jobs advertised in Horsham 75.71% 91.67% 97.22%
Number of salaries quoted 44 17 25
10th Percentile £27,150 £35,600 £37,500
25th Percentile £33,500 £43,750 £44,000
Median annual salary (50th Percentile) £40,000 £47,500 £50,000
Median % change year-on-year -15.79% -5.00% +8.11%
75th Percentile £50,000 £56,250 £52,500
90th Percentile £84,500 £75,000 £68,750
West Sussex median annual salary £52,853 £50,000 £55,000
% change year-on-year +5.71% -9.09% -4.35%

Customer-Centricity
Job Vacancy Trend in Horsham

Historical trend showing the proportion of permanent IT job postings citing Customer-Centricity relative to all permanent IT jobs advertised in Horsham.

Customer-Centricity job vacancy trend in Horsham

Customer-Centricity
Salary Trend in Horsham

Salary distribution trend for jobs in Horsham citing Customer-Centricity.

Salary distribution trend for jobs in Horsham citing Customer-Centricity

Customer-Centricity
Co-Occurring Skills & Capabilities in Horsham by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Job Titles
1 1 (100.00%) Customer Services Manager
1 1 (100.00%) Service Manager
Processes & Methodologies
1 1 (100.00%) Customer Service