2nd Line Support Analyst Jobs in Ipswich

Second Line Support Analyst
Suffolk > Ipswich

The median Second Line Support Analyst salary in Ipswich is £32,500 per year, according to job vacancies posted during the 6 months leading to 7 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

 6 months to
7 May 2025		 Same period 2024 Same period 2023
Rank 17 - -
Rank change year-on-year - - -
Permanent jobs requiring a 2nd Line Support Analyst 8 0 0
As % of all permanent jobs advertised in Ipswich 8.51% - -
As % of the Job Titles category 8.60% - -
Number of salaries quoted 5 0 0
10th Percentile - - -
25th Percentile £31,250 - -
Median annual salary (50th Percentile) £32,500 - -
75th Percentile £33,750 - -
90th Percentile - - -
Suffolk median annual salary £32,500 - -

All Permanent IT Job Vacancies
Ipswich

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Ipswich. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Ipswich with a recognized job title 93 193 111
% of permanent jobs with a recognized job title 98.94% 97.97% 79.86%
Number of salaries quoted 77 147 70
10th Percentile £25,625 £25,500 £25,000
25th Percentile £28,000 £28,000 £30,898
Median annual salary (50th Percentile) £47,500 £47,500 £52,500
Median % change year-on-year - -9.52% +29.77%
75th Percentile £57,500 £57,500 £70,600
90th Percentile £75,000 £75,000 £82,750
Suffolk median annual salary £66,100 £40,000 £40,000
% change year-on-year +65.25% - -1.12%

2nd Line Support Analyst
Job Vacancy Trend in Ipswich

Job postings that featured 2nd Line Support Analyst in the job title as a proportion of all IT jobs advertised in Ipswich.

Job vacancy trend for 2nd Line Support Analyst in Ipswich

2nd Line Support Analyst
Salary Trend in Ipswich

3-month moving average salary quoted in jobs citing 2nd Line Support Analyst in Ipswich.

Salary trend for 2nd Line Support Analyst in Ipswich

2nd Line Support Analyst Skill Set
Top 22 Co-occurring Skills and Capabilities in Ipswich

For the 6 months to 7 May 2025, 2nd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Ipswich region featuring 2nd Line Support Analyst in the job title.

1 8 (100.00%) Microsoft
1 8 (100.00%) Azure
1 8 (100.00%) Microsoft 365
2 5 (62.50%) Windows Server
2 5 (62.50%) Disaster Recovery
2 5 (62.50%) Security Management
2 5 (62.50%) Firmware
2 5 (62.50%) VLAN
2 5 (62.50%) Microsoft Office
2 5 (62.50%) Windows
2 5 (62.50%) DHCP
2 5 (62.50%) TCP/IP
2 5 (62.50%) DNS
3 3 (37.50%) Service Delivery
3 3 (37.50%) Wi-Fi
3 3 (37.50%) Firewall
3 3 (37.50%) Active Directory
3 3 (37.50%) IT Strategy
3 3 (37.50%) Problem-Solving
3 3 (37.50%) Social Skills
3 3 (37.50%) Cybersecurity
3 3 (37.50%) Mentoring

2nd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in Ipswich by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (62.50%) Microsoft Office
Cloud Services
1 8 (100.00%) Azure
1 8 (100.00%) Microsoft 365
Communications & Networking
1 5 (62.50%) DHCP
1 5 (62.50%) DNS
1 5 (62.50%) TCP/IP
1 5 (62.50%) VLAN
2 3 (37.50%) Firewall
2 3 (37.50%) Wi-Fi
General
1 3 (37.50%) Social Skills
Operating Systems
1 5 (62.50%) Windows
1 5 (62.50%) Windows Server
Processes & Methodologies
1 5 (62.50%) Disaster Recovery
1 5 (62.50%) Security Management
2 3 (37.50%) Cybersecurity
2 3 (37.50%) IT Strategy
2 3 (37.50%) Mentoring
2 3 (37.50%) Problem-Solving
2 3 (37.50%) Service Delivery
System Software
1 5 (62.50%) Firmware
2 3 (37.50%) Active Directory
Vendors
1 8 (100.00%) Microsoft
2 2nd Line Support Analyst jobs in the East of England