First Line Help Desk Support Job Trends in Kent

First Line Help Desk Support
South East > Kent

The median First Line Help Desk Support salary in Kent is £27,500 per year, according to job vacancies posted during the 6 months leading to 11 September 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

 6 months to
11 Sep 2026		 Same period 2025 Same period 2024
Rank 89 - 75
Rank change year-on-year - - -
Permanent jobs requiring a First Line Help Desk Support 2 0 3
As % of all permanent jobs in Kent 0.12% - 0.27%
As % of the Job Titles category 0.12% - 0.28%
Number of salaries quoted 2 0 3
10th Percentile - - -
25th Percentile £26,250 - £23,000
Median annual salary (50th Percentile) £27,500 - £24,000
75th Percentile £28,750 - £25,000
90th Percentile - - -
South East median annual salary £27,500 £28,000 £24,000
% change year-on-year -1.79% +16.67% -14.29%

All Permanent IT Job Roles
Kent

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Kent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Kent with a recognized job title 1,605 574 1,073
% of permanent jobs with a recognized job title 93.48% 76.33% 96.93%
Number of salaries quoted 1,100 376 622
10th Percentile £27,500 £25,625 £28,000
25th Percentile £35,000 £29,938 £35,000
Median annual salary (50th Percentile) £45,000 £40,000 £45,000
Median % change year-on-year +12.50% -11.11% -10.00%
75th Percentile £60,000 £57,500 £62,500
90th Percentile £70,000 £73,125 £74,875
South East median annual salary £55,000 £50,000 £51,000
% change year-on-year +10.00% -1.96% -7.27%

First Line Help Desk Support
Job Vacancy Trend in Kent

Historical trend showing the proportion of permanent IT job postings featuring 'First Line Help Desk Support' in the job title relative to all permanent IT jobs advertised in Kent.

First Line Help Desk Support job vacancy trend in Kent

First Line Help Desk Support
Salary Trend in Kent

Salary distribution trend for First Line Help Desk Support job vacancies in Kent.

Salary distribution trend for First Line Help Desk Support job vacancies in Kent

First Line Help Desk Support Skill Set
Top 15 Co-Occurring Skills & Capabilities in Kent

For the 6 months to 11 September 2026, First Line Help Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Kent region featuring First Line Help Desk Support in the job title.

1 2 (100.00%) Active Directory
1 2 (100.00%) Customer Service
1 2 (100.00%) DHCP
1 2 (100.00%) DNS
1 2 (100.00%) Firewall
1 2 (100.00%) Gamification
1 2 (100.00%) Microsoft
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Microsoft Office
1 2 (100.00%) Problem-Solving
1 2 (100.00%) Security Cleared
1 2 (100.00%) SharePoint
1 2 (100.00%) SLA
1 2 (100.00%) WatchGuard
1 2 (100.00%) Windows

First Line Help Desk Support Skill Set
Co-Occurring Skills & Capabilities in Kent by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (100.00%) SharePoint
Applications
1 2 (100.00%) Microsoft Office
Cloud Services
1 2 (100.00%) Microsoft 365
Communications & Networking
1 2 (100.00%) DHCP
1 2 (100.00%) DNS
1 2 (100.00%) Firewall
Operating Systems
1 2 (100.00%) Windows
Processes & Methodologies
1 2 (100.00%) Customer Service
1 2 (100.00%) Gamification
1 2 (100.00%) Problem-Solving
Qualifications
1 2 (100.00%) Security Cleared
Quality Assurance & Compliance
1 2 (100.00%) SLA
System Software
1 2 (100.00%) Active Directory
Vendors
1 2 (100.00%) Microsoft
1 2 (100.00%) WatchGuard
First Line Help Desk Support jobs