Period
to 21 September 2018

The following table provides summary statistics for permanent job vacancies advertised in Kent with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 21 September 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South East > Kent
6 months to
21 Sep 2018
Same period 2017 Same period 2016
Rank 65 73 80
Rank change year-on-year +8 +7 -2
Permanent jobs citing SLA 30 37 50
As % of all permanent IT jobs advertised in Kent 2.85% 2.80% 2.73%
As % of the Quality Assurance & Compliance category 19.74% 18.23% 21.93%
Number of salaries quoted 29 32 54
Kent median annual salary £50,000 £40,000 £26,500
Median salary % change year-on-year +25.00% +50.94% -24.29%
10th Percentile £29,000 £21,250 £20,125
90th Percentile £62,500 £62,375 £56,000
South East median annual salary £42,500 £37,500 £35,000
% change year-on-year +13.33% +7.14% -

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Kent with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Kent
Permanent vacancies with a requirement for quality assurance or compliance skills 152 203 228
As % of all permanent IT jobs advertised in Kent 14.42% 15.34% 12.47%
Number of salaries quoted 126 185 193
Kent median annual salary £55,000 £42,500 £43,000
Median salary % change year-on-year +29.41% -1.16% +2.38%
10th Percentile £29,250 £28,750 £24,000
90th Percentile £63,750 £67,000 £65,000
South East median annual salary £50,000 £45,000 £45,000
% change year-on-year +11.11% - +5.88%

SLA
Job Vacancy Trend in Kent

Job postings citing SLA as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for SLA in Kent

SLA
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Kent.

Salary trend for SLA in Kent

SLA
Salary Histogram in Kent

The salary distribution of IT jobs citing SLA in Kent over the 6 months to 21 September 2018.

Salary histogram for SLA in Kent

SLA
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Kent region over the 6 months to 21 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chatham +9 9 £31,000 +8.77% 2
West Malling +7 5 £55,000 +41.03%
Maidstone -6 4 £42,500 +6.25% 2
Sevenoaks -1 1 £31,000 +37.78%
Tunbridge Wells - 1 £62,500 -
SLA
South East

For the 6 months to 21 September 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Kent region with a requirement for SLA.

1 22 (73.33%) ITIL
2 16 (53.33%) Change Management
3 15 (50.00%) Finance
3 15 (50.00%) Project Management
4 13 (43.33%) VMware
5 12 (40.00%) Telecoms
5 12 (40.00%) Citrix
5 12 (40.00%) SQL
6 11 (36.67%) Project Planning
6 11 (36.67%) Budget Control
7 8 (26.67%) Release Management
7 8 (26.67%) Microsoft Project
8 7 (23.33%) Agile Software Development
8 7 (23.33%) PMO
9 6 (20.00%) Problem Management
9 6 (20.00%) Incident Management
10 5 (16.67%) Firewall
10 5 (16.67%) Management Information System
10 5 (16.67%) PRINCE2
11 4 (13.33%) Microsoft Excel
11 4 (13.33%) MS Visio
11 4 (13.33%) Microsoft
11 4 (13.33%) Configuration Management
11 4 (13.33%) ITIL Certification
11 4 (13.33%) PMI
11 4 (13.33%) PMI Certification
11 4 (13.33%) Practice Management
11 4 (13.33%) Sarbanes-Oxley
11 4 (13.33%) Service Management
11 4 (13.33%) Asset Management

SLA
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.33%) MS Exchange
Applications
1 8 (26.67%) Microsoft Project
2 4 (13.33%) Microsoft Excel
2 4 (13.33%) Microsoft PowerPoint
2 4 (13.33%) MS Visio
Communications & Networking
1 5 (16.67%) Firewall
2 2 (6.67%) LAN
3 1 (3.33%) Cisco ASA
3 1 (3.33%) Network Security
3 1 (3.33%) PABX
3 1 (3.33%) VoIP
3 1 (3.33%) WAN
Database & Business Intelligence
1 2 (6.67%) SQL Server
General
1 15 (50.00%) Finance
2 12 (40.00%) Telecoms
Job Titles
1 14 (46.67%) IT Manager
2 11 (36.67%) Project Manager
3 9 (30.00%) IT Project Manager
4 7 (23.33%) Analyst
5 4 (13.33%) Security Analyst
5 4 (13.33%) Support Analyst
6 3 (10.00%) Change Manager
6 3 (10.00%) IT Analyst
6 3 (10.00%) IT Change Manager
6 3 (10.00%) IT Security Analyst
7 2 (6.67%) 2nd Line Support
7 2 (6.67%) Applications Support
7 2 (6.67%) Infrastructure Manager
7 2 (6.67%) Infrastructure Project Manager
7 2 (6.67%) Service Transition Leader
7 2 (6.67%) Technical Analyst
7 2 (6.67%) Technical Support
7 2 (6.67%) Technical Support Analyst
8 1 (3.33%) Field Engineer
8 1 (3.33%) Network Analyst
Libraries, Frameworks & Software Standards
1 1 (3.33%) Velocity
1 1 (3.33%) Web Services
Miscellaneous
1 5 (16.67%) Management Information System
2 4 (13.33%) PMI
3 3 (10.00%) Data Protection Act
4 2 (6.67%) AS400
4 2 (6.67%) Fintech
5 1 (3.33%) Computer Science
5 1 (3.33%) Data Centre
5 1 (3.33%) iSeries
Operating Systems
1 2 (6.67%) Windows
Processes & Methodologies
1 22 (73.33%) ITIL
2 16 (53.33%) Change Management
3 15 (50.00%) Project Management
4 11 (36.67%) Budget Control
4 11 (36.67%) Project Planning
5 8 (26.67%) Release Management
6 7 (23.33%) Agile Software Development
7 6 (20.00%) Incident Management
7 6 (20.00%) Problem Management
8 5 (16.67%) PRINCE2
9 4 (13.33%) Asset Management
9 4 (13.33%) Change Control
9 4 (13.33%) Configuration Management
9 4 (13.33%) Contract Management
9 4 (13.33%) Decision-Making
9 4 (13.33%) Due Diligence
9 4 (13.33%) Practice Management
9 4 (13.33%) Security Management
9 4 (13.33%) Service Management
10 3 (10.00%) Problem-Solving
Programming Languages
1 12 (40.00%) SQL
2 2 (6.67%) PL/SQL
3 1 (3.33%) C#
3 1 (3.33%) Java
Qualifications
1 4 (13.33%) ITIL Certification
1 4 (13.33%) PMI Certification
2 2 (6.67%) MCSE
2 2 (6.67%) Microsoft Certification
3 1 (3.33%) CCENT
3 1 (3.33%) CCNA
3 1 (3.33%) Check Point Certification
3 1 (3.33%) Cisco Certification
3 1 (3.33%) Computer Science Degree
3 1 (3.33%) Degree
3 1 (3.33%) Master's Degree
3 1 (3.33%) MCP
3 1 (3.33%) MCSA
3 1 (3.33%) PMP
3 1 (3.33%) SSCP
Quality Assurance & Compliance
1 7 (23.33%) PMO
2 4 (13.33%) Sarbanes-Oxley
3 3 (10.00%) GDPR
3 3 (10.00%) ISO/IEC 27001
System Software
1 2 (6.67%) Hyper-V
1 2 (6.67%) VMware Infrastructure
2 1 (3.33%) Active Directory
Systems Management
1 1 (3.33%) Backup Exec
1 1 (3.33%) CSIRT
Vendors
1 13 (43.33%) VMware
2 12 (40.00%) Citrix
3 4 (13.33%) Microsoft
4 3 (10.00%) Cadence
5 2 (6.67%) SAP
6 1 (3.33%) Capita
6 1 (3.33%) CheckPoint
6 1 (3.33%) Cisco
6 1 (3.33%) DataCash
6 1 (3.33%) Juniper
6 1 (3.33%) Veeam