Period
to 16 November 2018

The following table provides summary statistics for permanent job vacancies advertised in Kent with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 16 November 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South East > Kent
6 months to
16 Nov 2018
Same period 2017 Same period 2016
Rank 62 80 102
Rank change year-on-year +18 +22 -33
Permanent jobs citing SLA 30 28 29
As % of all permanent IT jobs advertised in Kent 3.04% 2.12% 1.69%
As % of the Quality Assurance & Compliance category 20.98% 13.73% 15.18%
Number of salaries quoted 30 26 34
Kent median annual salary £42,500 £27,500 £40,000
Median salary % change year-on-year +54.55% -31.25% +14.29%
10th Percentile £29,450 £20,750 £21,000
90th Percentile £62,500 £62,500 £73,750
South East median annual salary £42,500 £37,500 £37,500
% change year-on-year +13.33% - +7.14%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Kent with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Kent
Permanent vacancies with a requirement for quality assurance or compliance skills 143 204 191
As % of all permanent IT jobs advertised in Kent 14.50% 15.43% 11.15%
Number of salaries quoted 128 182 164
Kent median annual salary £43,750 £42,500 £45,000
Median salary % change year-on-year +2.94% -5.56% -
10th Percentile £29,675 £27,592 £30,000
90th Percentile £64,125 £70,000 £68,000
South East median annual salary £50,000 £45,000 £45,000
% change year-on-year +11.11% - -

SLA
Job Vacancy Trend in Kent

Job postings citing SLA as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for SLA in Kent

SLA
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Kent.

Salary trend for SLA in Kent

SLA
Salary Histogram in Kent

The salary distribution of IT jobs citing SLA in Kent over the 6 months to 16 November 2018.

Salary histogram for SLA in Kent

SLA
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Kent region over the 6 months to 16 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chatham - 11 £32,500 -
Maidstone -5 6 £42,500 +41.67% 2
West Malling +7 4 £55,000 +41.03%
Rochester 0 1 £26,000 +26.83% 1
Sevenoaks -2 1 £31,000 +37.78%
Tunbridge Wells - 1 £62,500 -
SLA
South East

For the 6 months to 16 November 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Kent region with a requirement for SLA.

1 25 (83.33%) ITIL
2 16 (53.33%) Change Management
3 15 (50.00%) Project Management
4 12 (40.00%) Finance
5 11 (36.67%) VMware
5 11 (36.67%) Release Management
6 10 (33.33%) Agile Software Development
7 9 (30.00%) Telecoms
8 8 (26.67%) Citrix
8 8 (26.67%) SQL
8 8 (26.67%) Microsoft Project
8 8 (26.67%) Project Planning
8 8 (26.67%) Budget Control
9 7 (23.33%) Data Protection
9 7 (23.33%) Microsoft
9 7 (23.33%) ITIL Certification
9 7 (23.33%) Management Information System
9 7 (23.33%) Incident Management
9 7 (23.33%) ISO/IEC 27001
10 6 (20.00%) Cadence
10 6 (20.00%) Information Security
10 6 (20.00%) Firewall
10 6 (20.00%) Data Security
10 6 (20.00%) Service Delivery
10 6 (20.00%) Sarbanes-Oxley
10 6 (20.00%) Data Protection Act
10 6 (20.00%) Problem Management
10 6 (20.00%) SIEM
10 6 (20.00%) Change Control
10 6 (20.00%) Kalman Filter

SLA
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 8 (26.67%) Microsoft Project
2 4 (13.33%) Microsoft Excel
2 4 (13.33%) Microsoft PowerPoint
2 4 (13.33%) MS Visio
Communications & Networking
1 6 (20.00%) Firewall
2 1 (3.33%) LAN
2 1 (3.33%) PABX
2 1 (3.33%) VoIP
Database & Business Intelligence
1 2 (6.67%) SQL Server
General
1 12 (40.00%) Finance
2 9 (30.00%) Telecoms
Job Titles
1 13 (43.33%) IT Manager
2 9 (30.00%) Analyst
3 8 (26.67%) Project Manager
4 6 (20.00%) Change Manager
4 6 (20.00%) IT Analyst
4 6 (20.00%) IT Change Manager
4 6 (20.00%) IT Project Manager
4 6 (20.00%) IT Security Analyst
4 6 (20.00%) Security Analyst
5 4 (13.33%) Support Analyst
6 2 (6.67%) Applications Support
6 2 (6.67%) Infrastructure Manager
6 2 (6.67%) Infrastructure Project Manager
6 2 (6.67%) Service Transition Leader
6 2 (6.67%) Technical Analyst
6 2 (6.67%) Technical Support
6 2 (6.67%) Technical Support Analyst
7 1 (3.33%) Identity Management Administrator
7 1 (3.33%) Senior Applications Support
7 1 (3.33%) VoIP Engineer
Libraries, Frameworks & Software Standards
1 1 (3.33%) SailPoint
1 1 (3.33%) Web Services
Miscellaneous
1 7 (23.33%) Management Information System
2 6 (20.00%) Data Protection Act
3 4 (13.33%) PMI
4 3 (10.00%) Fintech
5 1 (3.33%) AS400
5 1 (3.33%) Computer Science
5 1 (3.33%) iSeries
Operating Systems
1 1 (3.33%) Windows
Processes & Methodologies
1 25 (83.33%) ITIL
2 16 (53.33%) Change Management
3 15 (50.00%) Project Management
4 11 (36.67%) Release Management
5 10 (33.33%) Agile Software Development
6 8 (26.67%) Budget Control
6 8 (26.67%) Project Planning
7 7 (23.33%) Data Protection
7 7 (23.33%) Incident Management
8 6 (20.00%) Change Control
8 6 (20.00%) Data Security
8 6 (20.00%) Information Security
8 6 (20.00%) Kalman Filter
8 6 (20.00%) Problem Management
8 6 (20.00%) Problem-Solving
8 6 (20.00%) Runbook
8 6 (20.00%) Service Delivery
8 6 (20.00%) SIEM
9 5 (16.67%) PRINCE2
10 4 (13.33%) Service Management
Programming Languages
1 8 (26.67%) SQL
2 2 (6.67%) PL/SQL
3 1 (3.33%) C#
3 1 (3.33%) Java
Qualifications
1 7 (23.33%) ITIL Certification
2 4 (13.33%) PMI Certification
3 3 (10.00%) MCSA
3 3 (10.00%) MCSE
3 3 (10.00%) Microsoft Certification
3 3 (10.00%) SSCP
4 1 (3.33%) CompTIA Security+
4 1 (3.33%) Computer Science Degree
4 1 (3.33%) Degree
4 1 (3.33%) Master's Degree
4 1 (3.33%) Network+ Certification
4 1 (3.33%) PMP
Quality Assurance & Compliance
1 7 (23.33%) ISO/IEC 27001
2 6 (20.00%) GDPR
2 6 (20.00%) Sarbanes-Oxley
3 4 (13.33%) PMO
4 1 (3.33%) PCI DSS
System Software
1 3 (10.00%) Hyper-V
1 3 (10.00%) VMware Infrastructure
2 1 (3.33%) Active Directory
Systems Management
1 2 (6.67%) CSIRT
Vendors
1 11 (36.67%) VMware
2 8 (26.67%) Citrix
3 7 (23.33%) Microsoft
4 6 (20.00%) Cadence
5 2 (6.67%) SAP
6 1 (3.33%) DataCash
6 1 (3.33%) Varonis