Period
to 15 July 2018

The following table provides summary statistics for permanent job vacancies advertised in Kent with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 15 July 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South East > Kent
6 months to
15 Jul 2018
Same period 2017 Same period 2016
Rank 80 54 67
Rank change year-on-year -26 +13 -11
Permanent jobs citing SLA 27 66 80
As % of all permanent IT jobs advertised in Kent 2.29% 4.52% 3.77%
As % of the Quality Assurance & Compliance category 19.01% 27.97% 28.27%
Number of salaries quoted 26 60 80
Kent median annual salary £55,000 £32,500 £32,000
Median salary % change year-on-year +69.23% +1.56% +28.00%
10th Percentile £21,000 £21,250 £21,238
90th Percentile £62,500 £60,125 £52,500
South East median annual salary £40,000 £37,500 £35,000
% change year-on-year +6.67% +7.14% -

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Kent with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Kent
Permanent vacancies with a requirement for quality assurance or compliance skills 142 236 283
As % of all permanent IT jobs advertised in Kent 12.06% 16.16% 13.33%
Number of salaries quoted 118 210 247
Kent median annual salary £55,000 £40,000 £42,500
Median salary % change year-on-year +37.50% -5.88% +13.33%
10th Percentile £26,925 £26,000 £24,000
90th Percentile £62,500 £60,125 £57,500
South East median annual salary £47,500 £42,500 £45,000
% change year-on-year +11.76% -5.56% +3.45%

SLA
Job Vacancy Trend in Kent

Job postings citing SLA as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for SLA in Kent

SLA
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Kent.

Salary trend for SLA in Kent

SLA
Salary Histogram in Kent

The salary distribution of IT jobs citing SLA in Kent over the 6 months to 15 July 2018.

Salary histogram for SLA in Kent

SLA
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Kent region over the 6 months to 15 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chatham +15 6 £22,000 -21.43%
West Malling +5 6 £55,000 -10.20% 1
Maidstone -4 1 £55,000 +37.50% 1
SLA
South East

For the 6 months to 15 July 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Kent region with a requirement for SLA.

1 20 (74.07%) ITIL
2 19 (70.37%) Citrix
3 17 (62.96%) Change Management
3 17 (62.96%) Finance
4 16 (59.26%) VMware
4 16 (59.26%) SQL
5 15 (55.56%) Project Management
5 15 (55.56%) Telecoms
5 15 (55.56%) Project Planning
5 15 (55.56%) Budget Control
6 11 (40.74%) PMO
7 6 (22.22%) Incident Management
8 5 (18.52%) Microsoft Project
8 5 (18.52%) Windows
9 4 (14.81%) CCNA
9 4 (14.81%) Active Directory
9 4 (14.81%) MCSE
9 4 (14.81%) MCP
9 4 (14.81%) PRINCE2
9 4 (14.81%) Configuration Management
9 4 (14.81%) Cisco Certification
9 4 (14.81%) Microsoft Certification
9 4 (14.81%) PMI
9 4 (14.81%) PMI Certification
9 4 (14.81%) Practice Management
9 4 (14.81%) Security Management
9 4 (14.81%) AS400
9 4 (14.81%) Service Management
9 4 (14.81%) Agile Software Development
9 4 (14.81%) Asset Management

SLA
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.70%) MS Exchange
Applications
1 5 (18.52%) Microsoft Project
2 1 (3.70%) Microsoft Excel
2 1 (3.70%) Microsoft PowerPoint
2 1 (3.70%) MS Visio
Communications & Networking
1 2 (7.41%) Firewall
2 1 (3.70%) Cisco ASA
2 1 (3.70%) LAN
2 1 (3.70%) Network Security
2 1 (3.70%) WAN
General
1 17 (62.96%) Finance
2 15 (55.56%) Telecoms
Job Titles
1 15 (55.56%) Project Manager
2 14 (51.85%) IT Manager
3 13 (48.15%) IT Project Manager
4 3 (11.11%) 1st Line Support
4 3 (11.11%) First Line Help Desk Support
4 3 (11.11%) Help Desk Support
5 2 (7.41%) 2nd Line Support
5 2 (7.41%) Analyst
5 2 (7.41%) Applications Support
5 2 (7.41%) Infrastructure Manager
5 2 (7.41%) Infrastructure Project Manager
5 2 (7.41%) Service Transition Leader
6 1 (3.70%) 2nd Line Support Analyst
6 1 (3.70%) Infrastructure Team Leader
6 1 (3.70%) IT Services Delivery Manager
6 1 (3.70%) IT Services Manager
6 1 (3.70%) IT Support
6 1 (3.70%) Network Security Analyst
6 1 (3.70%) Performance Manager
6 1 (3.70%) Service Performance Manager
Libraries, Frameworks & Software Standards
1 1 (3.70%) Velocity
1 1 (3.70%) Web Services
Miscellaneous
1 4 (14.81%) AS400
1 4 (14.81%) PMI
2 2 (7.41%) Management Information System
3 1 (3.70%) Data Centre
3 1 (3.70%) Fat Client
3 1 (3.70%) Thin Client
Operating Systems
1 5 (18.52%) Windows
Processes & Methodologies
1 20 (74.07%) ITIL
2 17 (62.96%) Change Management
3 15 (55.56%) Budget Control
3 15 (55.56%) Project Management
3 15 (55.56%) Project Planning
4 6 (22.22%) Incident Management
5 4 (14.81%) Agile Software Development
5 4 (14.81%) Asset Management
5 4 (14.81%) Configuration Management
5 4 (14.81%) Contract Management
5 4 (14.81%) Decision-Making
5 4 (14.81%) Network Monitoring
5 4 (14.81%) Practice Management
5 4 (14.81%) PRINCE2
5 4 (14.81%) Security Management
5 4 (14.81%) Service Management
6 3 (11.11%) Problem Management
7 2 (7.41%) Information Management
7 2 (7.41%) Release Management
7 2 (7.41%) Stakeholder Management
Programming Languages
1 16 (59.26%) SQL
2 1 (3.70%) C#
2 1 (3.70%) Java
Qualifications
1 4 (14.81%) CCENT
1 4 (14.81%) CCNA
1 4 (14.81%) Cisco Certification
1 4 (14.81%) MCP
1 4 (14.81%) MCSE
1 4 (14.81%) Microsoft Certification
1 4 (14.81%) PMI Certification
2 1 (3.70%) Check Point Certification
Quality Assurance & Compliance
1 11 (40.74%) PMO
2 1 (3.70%) Sarbanes-Oxley
System Software
1 4 (14.81%) Active Directory
2 1 (3.70%) VMware Infrastructure
Systems Management
1 1 (3.70%) Backup Exec
Vendors
1 19 (70.37%) Citrix
2 16 (59.26%) VMware
3 2 (7.41%) Microsoft
3 2 (7.41%) SAP
4 1 (3.70%) Capita
4 1 (3.70%) CheckPoint
4 1 (3.70%) Cisco
4 1 (3.70%) Juniper
4 1 (3.70%) Veeam