1st/2nd Line Service Desk Analyst Jobs in Leeds

1st/2nd Line Service Desk Analyst
West Yorkshire > Leeds

The median 1st/2nd Line Service Desk Analyst salary in Leeds is £30,000 per year according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 130 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st/2nd Line Service Desk Analyst 2 0 0
As % of all permanent jobs advertised in Leeds 0.088% - -
As % of the Job Titles category 0.092% - -
Number of salaries quoted 2 0 0
10th Percentile - - -
25th Percentile £29,000 - -
Median annual salary (50th Percentile) £30,000 - -
75th Percentile £31,000 - -
90th Percentile - - -
West Yorkshire median annual salary £30,000 - -

All Permanent IT Job Vacancies
Leeds

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Leeds. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Leeds with a recognized job title 2,179 2,910 3,674
% of permanent jobs with a recognized job title 95.91% 95.16% 97.53%
Number of salaries quoted 1,560 1,742 2,561
10th Percentile £31,250 £31,550 £32,500
25th Percentile £40,000 £41,250 £42,500
Median annual salary (50th Percentile) £52,500 £55,000 £55,000
Median % change year-on-year -4.55% - +10.00%
75th Percentile £70,000 £74,719 £70,000
90th Percentile £84,964 £86,250 £85,000
West Yorkshire median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +6.06%

1st/2nd Line Service Desk Analyst
Job Vacancy Trend in Leeds

Job postings that featured 1st/2nd Line Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Leeds.

Job vacancy trend for 1st/2nd Line Service Desk Analyst in Leeds

1st/2nd Line Service Desk Analyst
Salary Trend in Leeds

3-month moving average salary quoted in jobs citing 1st/2nd Line Service Desk Analyst in Leeds.

Salary trend for 1st/2nd Line Service Desk Analyst in Leeds

1st/2nd Line Service Desk Analyst Skill Set
Top 11 Co-occurring Skills and Capabilities in Leeds

For the 6 months to 23 April 2024, 1st/2nd Line Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leeds region featuring 1st/2nd Line Service Desk Analyst in the job title.

1 2 (100.00%) Microsoft Exchange
1 2 (100.00%) Microsoft
1 2 (100.00%) Active Directory
1 2 (100.00%) Citrix
1 2 (100.00%) ITSM
1 2 (100.00%) Law
1 2 (100.00%) Legal
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Active Listening
1 2 (100.00%) Social Skills
1 2 (100.00%) Customer Service

1st/2nd Line Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (100.00%) Microsoft Exchange
Cloud Services
1 2 (100.00%) Microsoft 365
General
1 2 (100.00%) Law
1 2 (100.00%) Legal
1 2 (100.00%) Social Skills
Processes & Methodologies
1 2 (100.00%) Active Listening
1 2 (100.00%) Customer Service
1 2 (100.00%) ITSM
System Software
1 2 (100.00%) Active Directory
Vendors
1 2 (100.00%) Citrix
1 2 (100.00%) Microsoft