Period
to 20 October 2018

The median annual salary for a 2nd/3rd Line Support was £27,000 in advertised job vacancies in Leeds during the 6 months to 20 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

2nd/3rd Line Support
6 months to
20 Oct 2018
Same period 2017 Same period 2016
Rank 180 210 217
Rank change year-on-year +30 +7 +52
Permanent jobs requiring a 2nd/3rd Line Support 10 8 23
As % of all permanent IT jobs advertised in Leeds 0.26% 0.17% 0.42%
As % of the Job Titles category 0.27% 0.17% 0.43%
Number of salaries quoted 9 8 23
Leeds median annual salary £27,000 £28,500 £30,000
Median salary % change year-on-year -5.26% -5.00% +9.09%
10th Percentile £25,600 £26,750 £26,250
90th Percentile £37,500 £30,250 £37,000
West Yorkshire median annual salary £27,000 £28,500 £30,000
% change year-on-year -5.26% -5.00% +9.09%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Leeds. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Leeds
Permanent vacancies in Leeds with a recognized job title 3,740 4,605 5,344
% of permanent IT jobs with a recognized job title 96.69% 97.05% 98.07%
Number of salaries quoted 3,131 3,912 4,543
Leeds median annual salary £45,000 £45,000 £42,000
Median salary % change year-on-year - +7.14% -
10th Percentile £26,000 £26,250 £26,000
90th Percentile £65,000 £62,500 £62,500
West Yorkshire median annual salary £43,750 £42,500 £41,000
% change year-on-year +2.94% +3.66% +2.50%

2nd/3rd Line Support
Job Vacancy Trend in Leeds

Job postings that featured 2nd/3rd Line Support in the job title as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for 2nd/3rd Line Support in Leeds

2nd/3rd Line Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd/3rd Line Support in Leeds.

Salary trend for 2nd/3rd Line Support in Leeds

2nd/3rd Line Support
Salary Histogram in Leeds

The salary distribution of IT jobs citing 2nd/3rd Line Support in Leeds over the 6 months to 20 October 2018.

Salary histogram for 2nd/3rd Line Support in Leeds

2nd/3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in Leeds

For the 6 months to 20 October 2018, 2nd/3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leeds region featuring 2nd/3rd Line Support in the job title.

1 10 (100.00%) Windows
1 10 (100.00%) Microsoft
2 8 (80.00%) Active Directory
2 8 (80.00%) Windows Server
3 7 (70.00%) TCP/IP
4 6 (60.00%) DNS
4 6 (60.00%) MS Exchange
4 6 (60.00%) DHCP
4 6 (60.00%) VMware
5 4 (40.00%) Microsoft Office
5 4 (40.00%) SAN
5 4 (40.00%) HP
5 4 (40.00%) Virtual Environments
5 4 (40.00%) Network Security
5 4 (40.00%) iSCSI
5 4 (40.00%) VMware Infrastructure
5 4 (40.00%) Exchange Server 2010
5 4 (40.00%) Exchange Server 2013
6 3 (30.00%) Firewall
7 2 (20.00%) Back Office
7 2 (20.00%) Finance
7 2 (20.00%) CCTV
7 2 (20.00%) WSUS
7 2 (20.00%) SCCM
7 2 (20.00%) McAfee
7 2 (20.00%) Configuration Management
7 2 (20.00%) Advertising
7 2 (20.00%) Windows Server 2012
7 2 (20.00%) Cybersecurity
7 2 (20.00%) Patch Management

2nd/3rd Line Support Skill Set
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (60.00%) MS Exchange
2 4 (40.00%) Exchange Server 2010
2 4 (40.00%) Exchange Server 2013
Applications
1 4 (40.00%) Microsoft Office
Communications & Networking
1 7 (70.00%) TCP/IP
2 6 (60.00%) DHCP
2 6 (60.00%) DNS
3 4 (40.00%) iSCSI
3 4 (40.00%) Network Security
3 4 (40.00%) SAN
4 3 (30.00%) Firewall
5 1 (10.00%) LAN
5 1 (10.00%) Remote Desktop
5 1 (10.00%) WAN
General
1 2 (20.00%) Advertising
1 2 (20.00%) Back Office
1 2 (20.00%) Finance
2 1 (10.00%) Manufacturing
Miscellaneous
1 2 (20.00%) CCTV
Operating Systems
1 10 (100.00%) Windows
2 8 (80.00%) Windows Server
3 2 (20.00%) Windows Server 2012
Processes & Methodologies
1 4 (40.00%) Virtual Environments
2 2 (20.00%) Configuration Management
2 2 (20.00%) Cybersecurity
2 2 (20.00%) Patch Management
3 1 (10.00%) High Availability
3 1 (10.00%) ITIL
Programming Languages
1 1 (10.00%) SQL
Quality Assurance & Compliance
1 1 (10.00%) SLA
System Software
1 8 (80.00%) Active Directory
2 4 (40.00%) VMware Infrastructure
3 1 (10.00%) XenApp
Systems Management
1 2 (20.00%) SCCM
1 2 (20.00%) WSUS
Vendors
1 10 (100.00%) Microsoft
2 6 (60.00%) VMware
3 4 (40.00%) HP
4 2 (20.00%) McAfee
5 1 (10.00%) Citrix