Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Leeds with a requirement for Contact Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Contact Management over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Contact Management
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank - 228 275
Permanent jobs citing Contact Management 0 2 1
As % of all permanent IT jobs advertised in Leeds - 0.037% 0.014%
As % of the Processes & Methodologies category - 0.041% 0.016%
Number of salaries quoted 0 2 1
Leeds median annual salary - £50,000 £65,000
Median salary % change year-on-year - -23.08% +13.04%
West Yorkshire median annual salary - £50,000 £65,000
% change year-on-year - -23.08% +13.04%

Contact Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leeds with a requirement for process or methodology skills.

All Process and Methodology Skills
Leeds
Permanent vacancies with a requirement for process or methodology skills 4558 4855 6398
As % of all permanent IT jobs advertised in Leeds 92.27% 90.56% 91.94%
Number of salaries quoted 3831 4157 5088
Leeds median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - +6.25%
10th Percentile £27,500 £26,250 £27,000
90th Percentile £63,250 £62,500 £60,000
West Yorkshire median annual salary £42,500 £42,500 £42,000
% change year-on-year - +1.19% +5.00%

Contact Management
Job Vacancy Trend in Leeds

Job postings citing Contact Management as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for Contact Management in Leeds

Contact Management
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management in Leeds.

Salary trend for Contact Management in Leeds