Period
to 20 July 2018

The following table provides summary statistics for permanent job vacancies advertised in Leicester with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 20 July 2018 with a comparison to the same period in the previous 2 years.

Customer-Centric
Leicestershire > Leicester
6 months to
20 Jul 2018
Same period 2017 Same period 2016
Rank 81 72 80
Rank change year-on-year -9 +8 -
Permanent jobs citing Customer-Centricity 1 4 1
As % of all permanent IT jobs advertised in Leicester 0.15% 0.61% 0.14%
As % of the Processes & Methodologies category 0.17% 0.70% 0.16%
Number of salaries quoted 1 4 1
Leicester median annual salary £43,709 £30,000 £72,500
Median salary % change year-on-year +45.70% -58.62% -
10th Percentile £43,064 £28,650 £68,750
90th Percentile £44,355 £31,000 £76,250
Leicestershire median annual salary £50,605 £30,000 £72,500
% change year-on-year +68.68% -58.62% +237.21%

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leicester with a requirement for process or methodology skills.

All Process and Methodology Skills
Leicester
Permanent vacancies with a requirement for process or methodology skills 598 574 624
As % of all permanent IT jobs advertised in Leicester 91.30% 86.97% 86.31%
Number of salaries quoted 545 512 531
Leicester median annual salary £41,800 £37,500 £42,500
Median salary % change year-on-year +11.47% -11.76% +6.25%
10th Percentile £27,500 £22,500 £26,250
90th Percentile £58,750 £57,500 £57,500
Leicestershire median annual salary £40,000 £39,000 £40,000
% change year-on-year +2.56% -2.50% -

Customer-Centricity
Job Vacancy Trend in Leicester

Job postings citing Customer-Centricity as a percentage of all IT jobs advertised in Leicester.

Job vacancy trend for Customer-Centricity in Leicester

Customer-Centricity
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer-Centricity in Leicester.

Salary trend for Customer-Centricity in Leicester

For the 6 months to 20 July 2018, IT jobs citing Customer-Centricity also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leicester region with a requirement for Customer-Centricity.

1 1 (100.00%) Six Sigma
1 1 (100.00%) Management Information System
1 1 (100.00%) Stakeholder Management
1 1 (100.00%) Agile Software Development
1 1 (100.00%) Retail
1 1 (100.00%) Business Analysis
1 1 (100.00%) CCTV
1 1 (100.00%) Facilities Management
1 1 (100.00%) Lean Six Sigma
1 1 (100.00%) Information Assurance
1 1 (100.00%) Collaborative Working
1 1 (100.00%) Self-Motivation

Customer-Centricity
Co-occurring IT Skills in Leicester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (100.00%) Retail
Miscellaneous
1 1 (100.00%) CCTV
1 1 (100.00%) Management Information System
1 1 (100.00%) Self-Motivation
Processes & Methodologies
1 1 (100.00%) Agile Software Development
1 1 (100.00%) Business Analysis
1 1 (100.00%) Collaborative Working
1 1 (100.00%) Facilities Management
1 1 (100.00%) Information Assurance
1 1 (100.00%) Lean Six Sigma
1 1 (100.00%) Six Sigma
1 1 (100.00%) Stakeholder Management