Period
to 21 April 2019

The median annual salary for an IT Support was £25,500 in advertised job vacancies in Leicester during the 6 months to 21 April 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
Leicestershire > Leicester
6 months to
21 Apr 2019
Same period 2018 Same period 2017
Rank 82 67 80
Rank change year-on-year -15 +13 -12
Permanent jobs requiring an IT Support 17 8 4
As % of all permanent IT jobs advertised in Leicester 2.32% 1.29% 0.50%
As % of the Job Titles category 2.37% 1.33% 0.51%
Number of salaries quoted 14 9 9
Leicester median annual salary £25,500 £27,500 £35,000
Median salary % change year-on-year -7.27% -21.43% +40.00%
Leicestershire median annual salary £25,500 £25,000 £30,000
% change year-on-year +2.00% -16.67% +17.65%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Leicester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Leicester
Permanent vacancies in Leicester with a recognized job title 717 603 783
% of permanent IT jobs with a recognized job title 97.82% 97.26% 98.61%
Number of salaries quoted 546 554 725
Leicester median annual salary £40,750 £40,000 £37,500
Median salary % change year-on-year +1.88% +6.67% -11.76%
10th Percentile £25,500 £26,250 £23,300
90th Percentile £58,750 £58,750 £53,450
Leicestershire median annual salary £40,000 £40,000 £40,000

IT Support
Job Vacancy Trend in Leicester

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Leicester.

Job vacancy trend for IT Support in Leicester

IT Support
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Leicester.

Salary trend for IT Support in Leicester

IT Support Skill Set
Top 30 Co-occurring IT Skills in Leicester

For the 6 months to 21 April 2019, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leicester region featuring IT Support in the job title.

1 17 (100.00%) Windows
2 16 (94.12%) Active Directory
2 16 (94.12%) Office 365
3 15 (88.24%) ERP
4 13 (76.47%) MS Exchange
4 13 (76.47%) Microsoft
4 13 (76.47%) VMware
4 13 (76.47%) Windows Server
5 12 (70.59%) Problem-Solving
5 12 (70.59%) Analytical Skills
5 12 (70.59%) Manufacturing
6 11 (64.71%) McAfee
6 11 (64.71%) SLA
7 5 (29.41%) ITIL
8 3 (17.65%) ITIL Certification
8 3 (17.65%) Handset
8 3 (17.65%) Retail
8 3 (17.65%) Windows 10
9 1 (5.88%) Mimecast
9 1 (5.88%) Samsung
9 1 (5.88%) GDPR
9 1 (5.88%) Dynamics AX
9 1 (5.88%) Smartphone
9 1 (5.88%) VLAN
9 1 (5.88%) NetSuite
9 1 (5.88%) Problem Management
9 1 (5.88%) VMware Infrastructure
9 1 (5.88%) Windows Server 2008
9 1 (5.88%) Hyper-V
9 1 (5.88%) Amazon EC2

IT Support Skill Set
Co-occurring IT Skills in Leicester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (76.47%) MS Exchange
Applications
1 1 (5.88%) Microsoft Office
Business Applications
1 1 (5.88%) Dynamics AX
1 1 (5.88%) NetSuite
Cloud Services
1 16 (94.12%) Office 365
2 1 (5.88%) Amazon AWS
2 1 (5.88%) Amazon EC2
2 1 (5.88%) Mimecast
Communications & Networking
1 1 (5.88%) 4G
1 1 (5.88%) DHCP
1 1 (5.88%) DNS
1 1 (5.88%) DSL
1 1 (5.88%) Ethernet
1 1 (5.88%) Internet
1 1 (5.88%) MPLS
1 1 (5.88%) TCP/IP
1 1 (5.88%) VLAN
1 1 (5.88%) VoIP
1 1 (5.88%) VPN
1 1 (5.88%) Wi-Fi
Database & Business Intelligence
1 1 (5.88%) SQL Server
General
1 12 (70.59%) Manufacturing
2 3 (17.65%) Retail
Miscellaneous
1 12 (70.59%) Analytical Skills
2 3 (17.65%) Handset
3 1 (5.88%) Smartphone
Operating Systems
1 17 (100.00%) Windows
2 13 (76.47%) Windows Server
3 3 (17.65%) Windows 10
4 1 (5.88%) Linux
4 1 (5.88%) Windows Server 2008
4 1 (5.88%) Windows Server 2012
Processes & Methodologies
1 15 (88.24%) ERP
2 12 (70.59%) Problem-Solving
3 5 (29.41%) ITIL
4 1 (5.88%) ITSM
4 1 (5.88%) Kalman Filter
4 1 (5.88%) Problem Management
4 1 (5.88%) Project Management
4 1 (5.88%) Service Delivery
Qualifications
1 3 (17.65%) ITIL Certification
Quality Assurance & Compliance
1 11 (64.71%) SLA
2 1 (5.88%) GDPR
System Software
1 16 (94.12%) Active Directory
2 1 (5.88%) Hyper-V
2 1 (5.88%) VMware Infrastructure
2 1 (5.88%) vSphere
Vendors
1 13 (76.47%) Microsoft
1 13 (76.47%) VMware
2 11 (64.71%) McAfee
3 1 (5.88%) Avaya
3 1 (5.88%) Cisco
3 1 (5.88%) HP
3 1 (5.88%) JD Edwards
3 1 (5.88%) Samsung