Service Desk Analyst Job Trends in Livingston
Service Desk Analyst
West Lothian > Livingston
The median Service Desk Analyst salary in Livingston is £25,500 per year, according to job vacancies posted during the 6 months leading to 9 November 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 9 Nov 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 14 | - | 15 |
| Rank change year-on-year | - | - | - |
| Permanent Service Desk Analyst jobs | 2 | 0 | 7 |
| As % of all permanent jobs in Livingston | 2.86% | - | 10.29% |
| As % of the Job Titles category | 2.86% | - | 10.45% |
| Number of salaries quoted | 2 | 0 | 0 |
| 10th Percentile | £25,100 | - | - |
| 25th Percentile | £25,250 | - | - |
| Median annual salary (50th Percentile) | £25,500 | - | - |
| 75th Percentile | £25,749 | - | - |
| 90th Percentile | £25,899 | - | - |
| West Lothian median annual salary | £25,000 | - | - |
All Permanent IT Job Roles
Livingston
For comparison with the information above, the following table provides summary statistics for all permanent IT job adverts in Livingston matching a recognised job title. The table also shows what proportion of all permanent IT job adverts they make up.
| 6 months to 9 Nov 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent job adverts in Livingston matching a recognised job title | 70 | 37 | 67 |
| % of permanent job adverts matching a recognised job title | 100.00% | 100.00% | 98.53% |
| Number of salaries quoted | 18 | 22 | 38 |
| 10th Percentile | £33,175 | - | - |
| 25th Percentile | £65,000 | - | £40,000 |
| Median annual salary (50th Percentile) | £75,000 | £40,000 | £50,000 |
| Median % change year-on-year | +87.50% | -20.00% | +14.29% |
| 75th Percentile | £87,500 | £48,750 | £69,688 |
| 90th Percentile | £90,000 | £50,000 | £72,375 |
| West Lothian median annual salary | £35,000 | £40,000 | £55,000 |
| % change year-on-year | -12.50% | -27.27% | +37.50% |
Service Desk Analyst Job Vacancy Trend in Livingston
Historical trend showing the proportion of permanent Service Desk Analyst job postings relative to all permanent IT jobs advertised in Livingston.
Service Desk Analyst Salary Trend in Livingston
Salary distribution trend for Service Desk Analyst job vacancies in Livingston.
Service Desk Analyst Skill Set Top 7 Co-Occurring Skills & Capabilities in Livingston
For the 6 months to 9 November 2026, Service Desk Analyst job ads cited the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent Service Desk Analyst job ads across the Livingston region.
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | Customer Experience | 50.0% | 1 |
| 1 | Customer Service | 50.0% | 1 |
| 1 | ITIL | 50.0% | 1 |
| 1 | ITIL Foundation Certificate | 50.0% | 1 |
| 1 | ITSM | 50.0% | 1 |
| 1 | Problem-Solving | 50.0% | 1 |
| 1 | Service Management | 50.0% | 1 |
Service Desk Analyst Skill Set Co-Occurring Skills & Capabilities in Livingston by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Job Titles
| Rank | Job Title | Share | Job Ads |
|---|