Period
to 20 November 2017

The median annual salary for a Head of Service Delivery was £70,000 in advertised job vacancies in London during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Head of Service Delivery
England > London
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 818 811 901
Rank change year-on-year -7 +90 +5
Permanent jobs requiring a Head of Service Delivery 27 32 24
As % of all permanent IT jobs advertised in London 0.036% 0.043% 0.027%
As % of the Job Titles category 0.038% 0.045% 0.028%
Number of salaries quoted 24 31 22
London median annual salary £70,000 £72,500 £86,250
Median salary % change year-on-year -3.45% -15.94% +18.97%
10th Percentile £67,375 £62,500 £62,875
90th Percentile £98,750 £100,000 £97,000
England median annual salary £70,000 £71,250 £73,000
% change year-on-year -1.75% -2.40% +4.29%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
London
Permanent vacancies in London with a recognized job title 70913 71825 85553
% of permanent IT jobs with a recognized job title 94.35% 95.97% 96.01%
Number of salaries quoted 55797 62046 72615
London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% +4.76%
10th Percentile £33,250 £32,500 £32,000
90th Percentile £90,000 £87,500 £85,000
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

Head of Service Delivery
Job Vacancy Trend in London

Job postings that featured Head of Service Delivery in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Head of Service Delivery in London

Head of Service Delivery
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Head of Service Delivery in London.

Salary trend for Head of Service Delivery in London

Head of Service Delivery
Salary Histogram in London

The salary distribution of IT jobs citing Head of Service Delivery in London over the 6 months to 20 November 2017.

Salary histogram for Head of Service Delivery in London

Head of Service Delivery
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Head of Service Delivery within the London region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +14 11 £70,000 -12.50%
Head of Service Delivery
England

Head of Service Delivery Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 20 November 2017, Head of Service Delivery job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Head of Service Delivery in the job title.

1 27 (100.00%) Service Delivery
2 17 (62.96%) Service Management
3 16 (59.26%) Finance
4 15 (55.56%) Incident Management
5 7 (25.93%) ITIL
6 6 (22.22%) Change Management
7 5 (18.52%) CRM
7 5 (18.52%) ITIL Certification
8 4 (14.81%) Microsoft Azure
8 4 (14.81%) Office 365
8 4 (14.81%) E-Commerce
8 4 (14.81%) Retail
9 3 (11.11%) Google
9 3 (11.11%) Agile Software Development
9 3 (11.11%) Project Planning
9 3 (11.11%) Web Development
9 3 (11.11%) Cognos
9 3 (11.11%) Management Information System
9 3 (11.11%) Sage
9 3 (11.11%) Analytics
9 3 (11.11%) Google Analytics
10 2 (7.41%) Demandware
10 2 (7.41%) Collaborative Working
10 2 (7.41%) Microsoft
10 2 (7.41%) Stakeholder Management
10 2 (7.41%) Dynamics CRM
11 1 (3.70%) Games
11 1 (3.70%) Degree
11 1 (3.70%) Stakeholder Engagement
11 1 (3.70%) ITIL V3

Head of Service Delivery Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 2 (7.41%) Dynamics CRM
Cloud Services
1 4 (14.81%) Microsoft Azure
1 4 (14.81%) Office 365
2 3 (11.11%) Google Analytics
General
1 16 (59.26%) Finance
2 4 (14.81%) Retail
3 1 (3.70%) Back Office
3 1 (3.70%) Games
3 1 (3.70%) Telecoms
Miscellaneous
1 3 (11.11%) Management Information System
2 1 (3.70%) PMI
2 1 (3.70%) Virtual Team
Processes & Methodologies
1 27 (100.00%) Service Delivery
2 17 (62.96%) Service Management
3 15 (55.56%) Incident Management
4 7 (25.93%) ITIL
5 6 (22.22%) Change Management
6 5 (18.52%) CRM
7 4 (14.81%) E-Commerce
8 3 (11.11%) Agile Software Development
8 3 (11.11%) Analytics
8 3 (11.11%) Project Planning
8 3 (11.11%) Web Development
9 2 (7.41%) Collaborative Working
9 2 (7.41%) Stakeholder Management
10 1 (3.70%) ITSM
10 1 (3.70%) Performance Measurement
10 1 (3.70%) Presales
10 1 (3.70%) PRINCE2
10 1 (3.70%) Project Management
10 1 (3.70%) Service Delivery Management
10 1 (3.70%) Stakeholder Engagement
Qualifications
1 5 (18.52%) ITIL Certification
2 1 (3.70%) Degree
2 1 (3.70%) PMI Certification
Quality Assurance & Compliance
1 1 (3.70%) ISO 9000
Vendors
1 3 (11.11%) Cognos
1 3 (11.11%) Google
1 3 (11.11%) Sage
2 2 (7.41%) Demandware
2 2 (7.41%) Microsoft