1st/2nd Line Support Job Trends in Milton Keynes

1st/2nd Line Support
Buckinghamshire > Milton Keynes

The median 1st/2nd Line Support salary in Milton Keynes is £36,500 per year, according to job vacancies posted during the 6 months leading to 24 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
24 Nov 2025
Same period 2024 Same period 2023
Rank 50 51 -
Rank change year-on-year +1 - -
Permanent jobs requiring a 1st/2nd Line Support 1 2 0
As % of all permanent jobs in Milton Keynes 0.25% 0.48% -
As % of the Job Titles category 0.27% 0.50% -
Number of salaries quoted 1 2 0
10th Percentile - - -
25th Percentile £35,750 - -
Median annual salary (50th Percentile) £36,500 £35,000 -
Median % change year-on-year +4.29% - -
75th Percentile £37,250 - -
90th Percentile - - -
Buckinghamshire median annual salary £36,500 £35,000 -
% change year-on-year +4.29% - -

All Permanent IT Job Vacancies
Milton Keynes

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Milton Keynes. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Milton Keynes with a recognized job title 375 399 520
% of permanent jobs with a recognized job title 91.91% 95.68% 95.41%
Number of salaries quoted 238 275 399
10th Percentile £35,525 £30,500 £31,250
25th Percentile £45,000 £38,750 £41,250
Median annual salary (50th Percentile) £55,000 £52,000 £55,000
Median % change year-on-year +5.77% -5.45% -
75th Percentile £67,750 £65,000 £70,000
90th Percentile £80,000 £90,000 £80,000
Buckinghamshire median annual salary £45,000 £50,500 £55,000
% change year-on-year -10.89% -8.18% -

1st/2nd Line Support
Job Vacancy Trend in Milton Keynes

Historical trend showing the proportion of permanent IT job postings featuring '1st/2nd Line Support' in the job title relative to all permanent IT jobs advertised in Milton Keynes.

1st/2nd Line Support job vacancy trend in Milton Keynes

1st/2nd Line Support
Salary Trend in Milton Keynes

Salary distribution trend for 1st/2nd Line Support job vacancies in Milton Keynes.

Salary distribution trend for 1st/2nd Line Support job vacancies in Milton Keynes

1st/2nd Line Support Skill Set
Top 19 Co-Occurring Skills & Capabilities in Milton Keynes

For the 6 months to 24 November 2025, 1st/2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Milton Keynes region featuring 1st/2nd Line Support in the job title.

1 1 (100.00%) Active Directory
1 1 (100.00%) Asset Management
1 1 (100.00%) Business Intelligence
1 1 (100.00%) Collaborative Working
1 1 (100.00%) Customer Service
1 1 (100.00%) Cybersecurity
1 1 (100.00%) DHCP
1 1 (100.00%) DNS
1 1 (100.00%) IT Asset Management
1 1 (100.00%) Microsoft
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Power Automate
1 1 (100.00%) Power BI
1 1 (100.00%) Power Platform
1 1 (100.00%) Proactive Maintenance
1 1 (100.00%) TCP/IP
1 1 (100.00%) Wi-Fi
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10

1st/2nd Line Support Skill Set
Co-Occurring Skills & Capabilities in Milton Keynes by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Power Automate
1 1 (100.00%) Power Platform
Communications & Networking
1 1 (100.00%) DHCP
1 1 (100.00%) DNS
1 1 (100.00%) TCP/IP
1 1 (100.00%) Wi-Fi
Database & Business Intelligence
1 1 (100.00%) Power BI
General
1 1 (100.00%) Social Skills
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
Processes & Methodologies
1 1 (100.00%) Asset Management
1 1 (100.00%) Business Intelligence
1 1 (100.00%) Collaborative Working
1 1 (100.00%) Customer Service
1 1 (100.00%) Cybersecurity
1 1 (100.00%) IT Asset Management
1 1 (100.00%) Proactive Maintenance
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Microsoft