Customer Service Jobs in Newton Aycliffe

Customer Service
Durham > Newton Aycliffe

The table below provides summary statistics for permanent job vacancies advertised in Newton Aycliffe requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 15 May 2025, comparing them to the same period in the previous two years.

6 months to
15 May 2025
Same period 2024 Same period 2023
Rank 1 5 -
Rank change year-on-year +4 - -
Permanent jobs citing Customer Service 15 1 0
As % of all permanent jobs advertised in Newton Aycliffe 68.18% 7.14% -
As % of the Processes & Methodologies category 93.75% 9.09% -
Number of salaries quoted 2 1 0
Median annual salary (50th Percentile) £23,504 £28,000 -
Median % change year-on-year -16.06% - -
Durham median annual salary £25,087 £34,750 £31,000
% change year-on-year -27.81% +12.10% -12.06%

All Process and Methodology Skills
Newton Aycliffe

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Newton Aycliffe.

Permanent vacancies with a requirement for process or methodology skills 16 11 1
As % of all permanent jobs advertised in Newton Aycliffe 72.73% 78.57% 100.00%
Number of salaries quoted 3 11 0
10th Percentile - £12,000 -
25th Percentile - £17,125 -
Median annual salary (50th Percentile) £23,504 £28,000 -
Median % change year-on-year -16.06% - -
75th Percentile £50,752 £33,659 -
90th Percentile £67,101 £33,750 -
Durham median annual salary £32,000 £45,000 £40,000
% change year-on-year -28.89% +12.50% +6.01%

Customer Service
Job Vacancy Trend in Newton Aycliffe

Job postings citing Customer Service as a proportion of all IT jobs advertised in Newton Aycliffe.

Job vacancy trend for Customer Service in Newton Aycliffe

Customer Service
Co-occurring Skills and Capabilities in Newton Aycliffe by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 6 (40.00%) Microsoft Office
Communications & Networking
1 9 (60.00%) Broadband
General
1 9 (60.00%) Banking
1 9 (60.00%) Games
2 6 (40.00%) Presentation Skills
2 6 (40.00%) Social Skills
Job Titles
1 9 (60.00%) Customer Service Advisor
2 6 (40.00%) Technical Product Support
2 6 (40.00%) Technical Support
Miscellaneous
1 6 (40.00%) Self-Motivation
Processes & Methodologies
1 15 (100.00%) Problem-Solving
2 6 (40.00%) CRM
2 6 (40.00%) Customer Requirements
Vendors
1 9 (60.00%) BT
2 6 (40.00%) Microsoft