Customer Service Job Trends in North Shields

Customer Service
Tyne and Wear > North Shields

The table below provides summary statistics and salary benchmarking for jobs advertised in North Shields requiring Customer Service skills. It covers vacancies from the 6 months leading up to 20 September 2025, with comparisons to the same periods in the previous two years.

6 months to
20 Sep 2025
Same period 2024 Same period 2023
Rank 3 2 -
Rank change year-on-year -1 - -
Permanent jobs citing Customer Service 3 10 0
As % of all permanent jobs advertised in North Shields 27.27% 38.46% -
As % of the Processes & Methodologies category 42.86% 66.67% -
Number of salaries quoted 3 8 0
10th Percentile £22,058 £27,750 -
25th Percentile £22,715 £31,313 -
Median annual salary (50th Percentile) £23,809 £36,250 -
Median % change year-on-year -34.32% - -
75th Percentile £24,448 £38,750 -
90th Percentile £24,831 - -
Tyne and Wear median annual salary £25,300 £37,500 £37,250
% change year-on-year -32.53% +0.67% -12.35%

All Process and Methodology Skills
North Shields

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in North Shields.

Permanent vacancies with a requirement for process or methodology skills 7 15 0
As % of all permanent jobs advertised in North Shields 63.64% 57.69% -
Number of salaries quoted 7 12 0
10th Percentile £22,933 - -
25th Percentile £24,448 £24,960 -
Median annual salary (50th Percentile) £35,000 £32,250 -
Median % change year-on-year +8.53% - -
75th Percentile £50,000 £38,750 -
90th Percentile - - -
Tyne and Wear median annual salary £45,000 £45,000 £52,500
% change year-on-year - -14.29% -

Customer Service
Job Vacancy Trend in North Shields

Job postings citing Customer Service as a proportion of all IT jobs advertised in North Shields.

Job vacancy trend for Customer Service in North Shields

Customer Service
Salary Trend in North Shields

Salary distribution trend for jobs in North Shields citing Customer Service.

Salary distribution trend for jobs in North Shields citing Customer Service

Customer Service
Co-occurring Skills and Capabilities in North Shields by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 2 (66.67%) Broadband
2 1 (33.33%) Internet
General
1 1 (33.33%) Banking
1 1 (33.33%) Games
1 1 (33.33%) Organisational Skills
1 1 (33.33%) Social Skills
Job Titles
1 2 (66.67%) Customer Service Advisor
Miscellaneous
1 1 (33.33%) Self-Motivation
1 1 (33.33%) Smartphone
Processes & Methodologies
1 1 (33.33%) Problem-Solving
Vendors
1 2 (66.67%) BT