Technical Support Jobs in Norwich

Technical Support
Norfolk > Norwich

The median Technical Support salary in Norwich is £27,500 per year according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 41 - 12
Rank change year-on-year - - -
Permanent jobs requiring a Technical Support 12 0 10
As % of all permanent jobs advertised in Norwich 2.86% - 9.52%
As % of the Job Titles category 3.11% - 10.42%
Number of salaries quoted 7 0 6
10th Percentile £24,250 - -
25th Percentile £26,250 - £20,250
Median annual salary (50th Percentile) £27,500 - £21,500
75th Percentile £28,750 - £22,750
90th Percentile - - -
Norfolk median annual salary £27,500 - £21,500
% change year-on-year - - -28.33%

All Permanent IT Job Vacancies
Norwich

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Norwich. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Norwich with a recognized job title 386 137 96
% of permanent jobs with a recognized job title 92.12% 69.90% 91.43%
Number of salaries quoted 314 81 66
10th Percentile £26,250 £24,000 £20,250
25th Percentile £29,750 £31,250 £28,250
Median annual salary (50th Percentile) £40,000 £40,000 £41,089
Median % change year-on-year - -2.65% +2.72%
75th Percentile £52,500 £52,500 £51,250
90th Percentile £60,000 £70,600 £58,125
Norfolk median annual salary £40,000 £40,500 £40,029
% change year-on-year -1.23% +1.18% +0.07%

Technical Support
Job Vacancy Trend in Norwich

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in Norwich.

Job vacancy trend for Technical Support in Norwich

Technical Support
Salary Trend in Norwich

3-month moving average salary quoted in jobs citing Technical Support in Norwich.

Salary trend for Technical Support in Norwich

Technical Support Skill Set
Top 20 Co-occurring Skills and Capabilities in Norwich

For the 6 months to 23 April 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Norwich region featuring Technical Support in the job title.

1 10 (83.33%) Windows
1 10 (83.33%) Customer Service
2 7 (58.33%) Analytical Skills
2 7 (58.33%) Windows 10
2 7 (58.33%) Windows Server
2 7 (58.33%) vSphere
2 7 (58.33%) Confluence
2 7 (58.33%) Windows Server 2016
2 7 (58.33%) Windows Server 2019
2 7 (58.33%) Commvault
2 7 (58.33%) VMware
2 7 (58.33%) JIRA
3 3 (25.00%) Ethernet
3 3 (25.00%) Active Directory
3 3 (25.00%) Firewall
3 3 (25.00%) Microsoft 365
3 3 (25.00%) Mac OS
4 1 (8.33%) VMware Infrastructure
4 1 (8.33%) Finance
4 1 (8.33%) Collaborative Working

Technical Support Skill Set
Co-occurring Skills and Capabilities in Norwich by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (58.33%) Confluence
Cloud Services
1 3 (25.00%) Microsoft 365
Communications & Networking
1 3 (25.00%) Ethernet
1 3 (25.00%) Firewall
Development Applications
1 7 (58.33%) JIRA
General
1 7 (58.33%) Analytical Skills
2 1 (8.33%) Finance
Operating Systems
1 10 (83.33%) Windows
2 7 (58.33%) Windows 10
2 7 (58.33%) Windows Server
2 7 (58.33%) Windows Server 2016
2 7 (58.33%) Windows Server 2019
3 3 (25.00%) Mac OS
Processes & Methodologies
1 10 (83.33%) Customer Service
2 1 (8.33%) Collaborative Working
System Software
1 7 (58.33%) vSphere
2 3 (25.00%) Active Directory
3 1 (8.33%) VMware Infrastructure
Vendors
1 7 (58.33%) Commvault
1 7 (58.33%) VMware