Period
to 19 January 2019

The median annual salary for a 2nd Line Support Analyst was £26,000 in advertised job vacancies in Nottingham during the 6 months to 19 January 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Analyst
Nottinghamshire > Nottingham
6 months to
19 Jan 2019
Same period 2018 Same period 2017
Rank 106 129 135
Rank change year-on-year +23 +6 -10
Permanent jobs requiring a 2nd Line Support Analyst 5 7 6
As % of all permanent IT jobs advertised in Nottingham 0.40% 0.39% 0.30%
As % of the Job Titles category 0.42% 0.40% 0.30%
Number of salaries quoted 4 13 3
Nottingham median annual salary £26,000 £29,000 £23,000
Median salary % change year-on-year -10.34% +26.09% +4.55%
10th Percentile £25,000 £29,000 £21,300
90th Percentile £27,000 £35,000 £23,500
Nottinghamshire median annual salary £26,000 £29,000 £23,000
% change year-on-year -10.34% +26.09% +4.55%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Nottingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Nottingham
Permanent vacancies in Nottingham with a recognized job title 1,200 1,734 1,975
% of permanent IT jobs with a recognized job title 97.17% 96.93% 97.92%
Number of salaries quoted 958 1,529 1,600
Nottingham median annual salary £45,000 £44,000 £42,500
Median salary % change year-on-year +2.27% +3.53% +13.33%
10th Percentile £27,500 £27,500 £26,533
90th Percentile £72,500 £68,750 £68,750
Nottinghamshire median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - +13.33%

2nd Line Support Analyst
Job Vacancy Trend in Nottingham

Job postings that featured 2nd Line Support Analyst in the job title as a percentage of all IT jobs advertised in Nottingham.

Job vacancy trend for 2nd Line Support Analyst in Nottingham

2nd Line Support Analyst
Salary Trend in Nottingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst in Nottingham.

Salary trend for 2nd Line Support Analyst in Nottingham

2nd Line Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Nottingham

For the 6 months to 19 January 2019, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Nottingham region featuring 2nd Line Support Analyst in the job title.

1 4 (80.00%) DNS
1 4 (80.00%) Microsoft
1 4 (80.00%) Active Directory
1 4 (80.00%) Microsoft Office
1 4 (80.00%) DHCP
1 4 (80.00%) Incident Management
2 3 (60.00%) Apple iOS
2 3 (60.00%) Windows 7
2 3 (60.00%) ITIL V3
2 3 (60.00%) WAN
2 3 (60.00%) ITIL
2 3 (60.00%) Windows
2 3 (60.00%) VPN
2 3 (60.00%) Agile Software Development
2 3 (60.00%) Firewall
3 2 (40.00%) Office 365
4 1 (20.00%) Skype
4 1 (20.00%) Telepresence
4 1 (20.00%) Microsoft Azure
4 1 (20.00%) Amazon AWS
4 1 (20.00%) SaaS
4 1 (20.00%) PaaS
4 1 (20.00%) Unified Communications
4 1 (20.00%) Polycom
4 1 (20.00%) Video Conferencing
4 1 (20.00%) Back Office
4 1 (20.00%) Handset
4 1 (20.00%) Video\Live Streaming
4 1 (20.00%) MS Exchange
4 1 (20.00%) WAP

2nd Line Support Analyst Skill Set
Co-occurring IT Skills in Nottingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (20.00%) MS Exchange
Applications
1 4 (80.00%) Microsoft Office
Cloud Services
1 2 (40.00%) Office 365
2 1 (20.00%) Amazon AWS
2 1 (20.00%) Microsoft Azure
2 1 (20.00%) PaaS
2 1 (20.00%) SaaS
Communications & Networking
1 4 (80.00%) DHCP
1 4 (80.00%) DNS
2 3 (60.00%) Firewall
2 3 (60.00%) VPN
2 3 (60.00%) WAN
3 1 (20.00%) Skype
3 1 (20.00%) TCP/IP
3 1 (20.00%) Telepresence
3 1 (20.00%) Unified Communications
General
1 1 (20.00%) Back Office
Libraries, Frameworks & Software Standards
1 1 (20.00%) WAP
Miscellaneous
1 1 (20.00%) Handset
1 1 (20.00%) Video Conferencing
1 1 (20.00%) Video\Live Streaming
Operating Systems
1 3 (60.00%) Apple iOS
1 3 (60.00%) Windows
1 3 (60.00%) Windows 7
Processes & Methodologies
1 4 (80.00%) Incident Management
2 3 (60.00%) Agile Software Development
2 3 (60.00%) ITIL
2 3 (60.00%) ITIL V3
System Software
1 4 (80.00%) Active Directory
Vendors
1 4 (80.00%) Microsoft
2 1 (20.00%) Polycom