Period
to 25 September 2018

The following table provides summary statistics for permanent job vacancies advertised in Nottingham with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 25 September 2018 with a comparison to the same period in the previous 2 years.

Customer-Centric
Nottinghamshire > Nottingham
6 months to
25 Sep 2018
Same period 2017 Same period 2016
Rank 91 122 136
Rank change year-on-year +31 +14 +17
Permanent jobs citing Customer-Centricity 19 9 4
As % of all permanent IT jobs advertised in Nottingham 1.39% 0.50% 0.21%
As % of the Processes & Methodologies category 1.49% 0.56% 0.23%
Number of salaries quoted 19 2 2
Nottingham median annual salary £47,500 £73,750 £51,250
Median salary % change year-on-year -35.59% +43.90% -29.31%
10th Percentile £18,500 £49,375 £47,125
90th Percentile £75,000 £95,125 £54,375
Nottinghamshire median annual salary £47,500 £73,750 £51,250
% change year-on-year -35.59% +43.90% -29.31%

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Nottingham with a requirement for process or methodology skills.

All Process and Methodology Skills
Nottingham
Permanent vacancies with a requirement for process or methodology skills 1,279 1,614 1,724
As % of all permanent IT jobs advertised in Nottingham 93.63% 89.57% 89.74%
Number of salaries quoted 1,032 1,398 1,392
Nottingham median annual salary £42,500 £45,000 £42,500
Median salary % change year-on-year -5.56% +5.88% +6.25%
10th Percentile £26,025 £27,500 £25,050
90th Percentile £70,000 £70,000 £65,000
Nottinghamshire median annual salary £42,500 £45,000 £42,500
% change year-on-year -5.56% +5.88% +6.25%

Customer-Centricity
Job Vacancy Trend in Nottingham

Job postings citing Customer-Centricity as a percentage of all IT jobs advertised in Nottingham.

Job vacancy trend for Customer-Centricity in Nottingham

Customer-Centricity
Salary Trend in Nottingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer-Centricity in Nottingham.

Salary trend for Customer-Centricity in Nottingham

Customer-Centricity
Salary Histogram in Nottingham

The salary distribution of IT jobs citing Customer-Centricity in Nottingham over the 6 months to 25 September 2018.

Salary histogram for Customer-Centricity in Nottingham

For the 6 months to 25 September 2018, IT jobs citing Customer-Centricity also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Nottingham region with a requirement for Customer-Centricity.

1 7 (36.84%) Commercial Awareness
2 6 (31.58%) Microsoft
3 5 (26.32%) SQL Server
3 5 (26.32%) ITIL
3 5 (26.32%) Service Delivery
3 5 (26.32%) Stakeholder Management
4 4 (21.05%) Customer-Centric Approach
5 3 (15.79%) Proactive Monitoring
5 3 (15.79%) Service Delivery Management
5 3 (15.79%) Antivirus Management
5 3 (15.79%) Availability Management
5 3 (15.79%) Capacity Management
5 3 (15.79%) Office 365
5 3 (15.79%) Analytics
5 3 (15.79%) Symantec Endpoint Protection
5 3 (15.79%) Skype
5 3 (15.79%) BitLocker
5 3 (15.79%) Patch Management
5 3 (15.79%) Security Patching
5 3 (15.79%) Nimble Storage
5 3 (15.79%) Windows Server
5 3 (15.79%) Business Analysis
5 3 (15.79%) WSUS
5 3 (15.79%) HP NNM
5 3 (15.79%) SCCM
5 3 (15.79%) Performance Management
5 3 (15.79%) VMware Infrastructure
5 3 (15.79%) Hyper-V
5 3 (15.79%) XenServer
5 3 (15.79%) SolarWinds

Customer-Centricity
Co-occurring IT Skills in Nottingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (15.79%) SharePoint
Applications
1 2 (10.53%) MS Visio
Cloud Services
1 3 (15.79%) Microsoft Azure
1 3 (15.79%) Office 365
Communications & Networking
1 3 (15.79%) DHCP
1 3 (15.79%) DNS
1 3 (15.79%) Firewall
1 3 (15.79%) LAN
1 3 (15.79%) Skype
1 3 (15.79%) Unified Communications
1 3 (15.79%) WAN
Database & Business Intelligence
1 5 (26.32%) SQL Server
General
1 3 (15.79%) Advertising
2 2 (10.53%) Billing
3 1 (5.26%) Finance
Job Titles
1 8 (42.11%) Analyst
2 7 (36.84%) Business Analyst
3 3 (15.79%) Consultant
3 3 (15.79%) Head of Infrastructure
4 2 (10.53%) Account Manager
4 2 (10.53%) IT Manager
4 2 (10.53%) IT Services Manager
4 2 (10.53%) Service Manager
4 2 (10.53%) SharePoint Consultant
5 1 (5.26%) Customer Analyst
5 1 (5.26%) Customer Support Analyst
5 1 (5.26%) Programme Director
5 1 (5.26%) Support Analyst
Miscellaneous
1 2 (10.53%) Smart Meter
Operating Systems
1 3 (15.79%) Windows
1 3 (15.79%) Windows Server
Processes & Methodologies
1 7 (36.84%) Commercial Awareness
2 5 (26.32%) ITIL
2 5 (26.32%) Service Delivery
2 5 (26.32%) Stakeholder Management
3 4 (21.05%) Customer-Centric Approach
4 3 (15.79%) Analytics
4 3 (15.79%) Antivirus Management
4 3 (15.79%) Asset Management
4 3 (15.79%) Availability Management
4 3 (15.79%) B2C
4 3 (15.79%) Business Analysis
4 3 (15.79%) Capacity Management
4 3 (15.79%) Patch Management
4 3 (15.79%) Performance Management
4 3 (15.79%) Proactive Monitoring
4 3 (15.79%) Security Patching
4 3 (15.79%) Service Delivery Management
4 3 (15.79%) Service Management
5 2 (10.53%) Agile Software Development
5 2 (10.53%) User Acceptance Testing
Programming Languages
1 3 (15.79%) SQL
2 2 (10.53%) C
Qualifications
1 1 (5.26%) Security Cleared
Quality Assurance & Compliance
1 3 (15.79%) SLA
System Software
1 3 (15.79%) BitLocker
1 3 (15.79%) Firmware
1 3 (15.79%) Hyper-V
1 3 (15.79%) VMware Infrastructure
1 3 (15.79%) XenServer
Systems Management
1 3 (15.79%) HP NNM
1 3 (15.79%) Norton AntiVirus
1 3 (15.79%) SCCM
1 3 (15.79%) Symantec Endpoint Protection
1 3 (15.79%) WSUS
Vendors
1 6 (31.58%) Microsoft
2 3 (15.79%) HP
2 3 (15.79%) McAfee
2 3 (15.79%) Nimble Storage
2 3 (15.79%) SolarWinds
2 3 (15.79%) Sophos
2 3 (15.79%) Symantec
2 3 (15.79%) VMware