Period
to 21 June 2018

The following table provides summary statistics for permanent job vacancies advertised in Nottingham with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 21 June 2018 with a comparison to the same period in the previous 2 years.

Customer-Centric
Nottinghamshire > Nottingham
6 months to
21 Jun 2018
Same period 2017 Same period 2016
Rank 107 125 132
Rank change year-on-year +18 +7 +16
Permanent jobs citing Customer-Centricity 15 6 5
As % of all permanent IT jobs advertised in Nottingham 1.01% 0.34% 0.27%
As % of the Processes & Methodologies category 1.08% 0.37% 0.30%
Number of salaries quoted 15 1 3
Nottingham median annual salary £47,500 £67,500 £55,000
Median salary % change year-on-year -29.63% +22.73% -24.14%
Nottinghamshire median annual salary £47,500 £67,500 £55,000
% change year-on-year -29.63% +22.73% -24.14%

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Nottingham with a requirement for process or methodology skills.

All Process and Methodology Skills
Nottingham
Permanent vacancies with a requirement for process or methodology skills 1,389 1,601 1,669
As % of all permanent IT jobs advertised in Nottingham 93.79% 89.54% 89.54%
Number of salaries quoted 1,156 1,352 1,254
Nottingham median annual salary £42,500 £45,000 £40,000
Median salary % change year-on-year -5.56% +12.50% -
10th Percentile £26,250 £27,500 £23,750
90th Percentile £66,250 £67,500 £60,000
Nottinghamshire median annual salary £42,500 £43,500 £40,000
% change year-on-year -2.30% +8.75% -

Customer-Centricity
Job Vacancy Trend in Nottingham

Job postings citing Customer-Centricity as a percentage of all IT jobs advertised in Nottingham.

Job vacancy trend for Customer-Centricity in Nottingham

Customer-Centricity
Salary Trend in Nottingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer-Centricity in Nottingham.

Salary trend for Customer-Centricity in Nottingham

Customer-Centricity
Salary Histogram in Nottingham

The salary distribution of IT jobs citing Customer-Centricity in Nottingham over the 6 months to 21 June 2018.

Salary histogram for Customer-Centricity in Nottingham

For the 6 months to 21 June 2018, IT jobs citing Customer-Centricity also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Nottingham region with a requirement for Customer-Centricity.

1 5 (33.33%) Microsoft
1 5 (33.33%) Commercial Awareness
2 4 (26.67%) SQL Server
2 4 (26.67%) ITIL
2 4 (26.67%) Stakeholder Management
3 3 (20.00%) Advertising
3 3 (20.00%) Service Management
3 3 (20.00%) Presales
4 2 (13.33%) Windows Server
4 2 (13.33%) Unified Communications
4 2 (13.33%) Patch Management
4 2 (13.33%) Security Patching
4 2 (13.33%) Capacity Management
4 2 (13.33%) Office 365
4 2 (13.33%) Analytics
4 2 (13.33%) Symantec Endpoint Protection
4 2 (13.33%) Skype
4 2 (13.33%) BitLocker
4 2 (13.33%) Nimble Storage
4 2 (13.33%) Proactive Monitoring
4 2 (13.33%) Service Delivery Management
4 2 (13.33%) Service Design
4 2 (13.33%) Customer-Centric Approach
4 2 (13.33%) HP
4 2 (13.33%) Service Delivery
4 2 (13.33%) Firewall
4 2 (13.33%) VMware
4 2 (13.33%) Windows
4 2 (13.33%) SharePoint
4 2 (13.33%) SQL

Customer-Centricity
Co-occurring IT Skills in Nottingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (13.33%) SharePoint
Applications
1 1 (6.67%) MS Visio
Business Applications
1 1 (6.67%) Dynamics AX
Cloud Services
1 2 (13.33%) Microsoft Azure
1 2 (13.33%) Office 365
Communications & Networking
1 2 (13.33%) DHCP
1 2 (13.33%) DNS
1 2 (13.33%) Firewall
1 2 (13.33%) LAN
1 2 (13.33%) Skype
1 2 (13.33%) Unified Communications
1 2 (13.33%) WAN
Database & Business Intelligence
1 4 (26.67%) SQL Server
General
1 3 (20.00%) Advertising
2 1 (6.67%) Billing
2 1 (6.67%) Finance
2 1 (6.67%) Marketing
2 1 (6.67%) Retail
Job Titles
1 6 (40.00%) Analyst
2 5 (33.33%) Business Analyst
3 3 (20.00%) Consultant
4 2 (13.33%) Head of Infrastructure
4 2 (13.33%) SharePoint Consultant
5 1 (6.67%) Architect
5 1 (6.67%) Customer Analyst
5 1 (6.67%) Customer Support Analyst
5 1 (6.67%) Cybersecurity Manager
5 1 (6.67%) ERP Consultant
5 1 (6.67%) Functional Consultant
5 1 (6.67%) Head of Cybersecurity
5 1 (6.67%) Head of Security
5 1 (6.67%) Security Manager
5 1 (6.67%) Service Architect
5 1 (6.67%) Support Analyst
Miscellaneous
1 1 (6.67%) Management Information System
1 1 (6.67%) Security Operations Centre
1 1 (6.67%) Smart Meter
Operating Systems
1 2 (13.33%) Windows
1 2 (13.33%) Windows Server
Processes & Methodologies
1 5 (33.33%) Commercial Awareness
2 4 (26.67%) ITIL
2 4 (26.67%) Stakeholder Management
3 3 (20.00%) Presales
3 3 (20.00%) Service Management
4 2 (13.33%) Agile Software Development
4 2 (13.33%) Analytics
4 2 (13.33%) Asset Management
4 2 (13.33%) B2C
4 2 (13.33%) Business Analysis
4 2 (13.33%) Capacity Management
4 2 (13.33%) Customer-Centric Approach
4 2 (13.33%) Patch Management
4 2 (13.33%) Performance Management
4 2 (13.33%) Proactive Monitoring
4 2 (13.33%) Security Patching
4 2 (13.33%) Service Delivery
4 2 (13.33%) Service Delivery Management
4 2 (13.33%) Service Design
5 1 (6.67%) Incident Management
Programming Languages
1 2 (13.33%) SQL
2 1 (6.67%) C
2 1 (6.67%) X++
Qualifications
1 1 (6.67%) CEH
1 1 (6.67%) CISA
1 1 (6.67%) CISM
1 1 (6.67%) CISSP
1 1 (6.67%) CompTIA Security+
1 1 (6.67%) CRISC
1 1 (6.67%) GIAC
1 1 (6.67%) SANS
Quality Assurance & Compliance
1 2 (13.33%) COBIT
1 2 (13.33%) SLA
2 1 (6.67%) Cyber Essentials
2 1 (6.67%) GDPR
2 1 (6.67%) ISO 9001
2 1 (6.67%) ISO/IEC 27001
2 1 (6.67%) PCI DSS
System Software
1 2 (13.33%) BitLocker
1 2 (13.33%) Firmware
1 2 (13.33%) Hyper-V
1 2 (13.33%) VMware Infrastructure
1 2 (13.33%) XenServer
Systems Management
1 2 (13.33%) HP NNM
1 2 (13.33%) Norton AntiVirus
1 2 (13.33%) SCCM
1 2 (13.33%) Symantec Endpoint Protection
1 2 (13.33%) WSUS
Vendors
1 5 (33.33%) Microsoft
2 2 (13.33%) HP
2 2 (13.33%) McAfee
2 2 (13.33%) Nimble Storage
2 2 (13.33%) SolarWinds
2 2 (13.33%) Sophos
2 2 (13.33%) Symantec
2 2 (13.33%) VMware