Period
to 19 December 2018

The following table provides summary statistics for permanent job vacancies advertised in Nottingham with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 19 December 2018 with a comparison to the same period in the previous 2 years.

Customer-Centric
Nottinghamshire > Nottingham
6 months to
19 Dec 2018
Same period 2017 Same period 2016
Rank 104 132 140
Rank change year-on-year +28 +8 +2
Permanent jobs citing Customer-Centricity 10 6 2
As % of all permanent IT jobs advertised in Nottingham 0.81% 0.33% 0.097%
As % of the Processes & Methodologies category 0.86% 0.36% 0.11%
Number of salaries quoted 10 4 1
Nottingham median annual salary £50,000 £61,250 £47,500
Median salary % change year-on-year -18.37% +28.95% -
10th Percentile £40,250 £36,750 £46,250
90th Percentile £79,500 £92,500 £48,750
Nottinghamshire median annual salary £57,500 £61,250 £47,500
% change year-on-year -6.12% +28.95% -

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Nottingham with a requirement for process or methodology skills.

All Process and Methodology Skills
Nottingham
Permanent vacancies with a requirement for process or methodology skills 1,158 1,671 1,860
As % of all permanent IT jobs advertised in Nottingham 93.31% 91.81% 90.42%
Number of salaries quoted 924 1,467 1,530
Nottingham median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% +10.39%
10th Percentile £26,825 £27,500 £26,250
90th Percentile £72,500 £68,750 £69,550
Nottinghamshire median annual salary £45,000 £44,000 £42,500
% change year-on-year +2.27% +3.53% +10.39%

Customer-Centricity
Job Vacancy Trend in Nottingham

Job postings citing Customer-Centricity as a percentage of all IT jobs advertised in Nottingham.

Job vacancy trend for Customer-Centricity in Nottingham

Customer-Centricity
Salary Trend in Nottingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer-Centricity in Nottingham.

Salary trend for Customer-Centricity in Nottingham

Customer-Centricity
Salary Histogram in Nottingham

The salary distribution of IT jobs citing Customer-Centricity in Nottingham over the 6 months to 19 December 2018.

Salary histogram for Customer-Centricity in Nottingham

For the 6 months to 19 December 2018, IT jobs citing Customer-Centricity also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Nottingham region with a requirement for Customer-Centricity.

1 4 (40.00%) Commercial Awareness
2 3 (30.00%) Service Delivery
2 3 (30.00%) ITIL
2 3 (30.00%) Microsoft
3 2 (20.00%) Windows
3 2 (20.00%) C
3 2 (20.00%) MS Visio
3 2 (20.00%) B2B
3 2 (20.00%) B2C
3 2 (20.00%) Microsoft Azure
3 2 (20.00%) Customer-Centric Approach
3 2 (20.00%) Process Improvement
3 2 (20.00%) Stakeholder Management
3 2 (20.00%) Agile Software Development
3 2 (20.00%) Billing
3 2 (20.00%) User Acceptance Testing
3 2 (20.00%) Smart Meter
3 2 (20.00%) Acceptance Criteria
4 1 (10.00%) XenServer
4 1 (10.00%) SolarWinds
4 1 (10.00%) Business Analysis
4 1 (10.00%) WSUS
4 1 (10.00%) SCCM
4 1 (10.00%) Performance Management
4 1 (10.00%) Security Cleared
4 1 (10.00%) VMware Infrastructure
4 1 (10.00%) Hyper-V
4 1 (10.00%) Nessus
4 1 (10.00%) Vulnerability Assessment
4 1 (10.00%) HP NNM

Customer-Centricity
Co-occurring IT Skills in Nottingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (10.00%) SharePoint
Applications
1 2 (20.00%) MS Visio
Cloud Services
1 2 (20.00%) Microsoft Azure
2 1 (10.00%) Office 365
Communications & Networking
1 1 (10.00%) DHCP
1 1 (10.00%) DNS
1 1 (10.00%) Firewall
1 1 (10.00%) LAN
1 1 (10.00%) Skype
1 1 (10.00%) Unified Communications
1 1 (10.00%) WAN
Database & Business Intelligence
1 1 (10.00%) SQL Server
General
1 2 (20.00%) Billing
2 1 (10.00%) Advertising
2 1 (10.00%) Finance
Job Titles
1 4 (40.00%) Analyst
1 4 (40.00%) Business Analyst
2 2 (20.00%) Account Manager
2 2 (20.00%) IT Manager
2 2 (20.00%) IT Services Manager
2 2 (20.00%) Service Manager
3 1 (10.00%) Consultant
3 1 (10.00%) Cybersecurity Engineer
3 1 (10.00%) Head of Infrastructure
3 1 (10.00%) Programme Director
3 1 (10.00%) Security Engineer
Miscellaneous
1 2 (20.00%) Smart Meter
Operating Systems
1 2 (20.00%) Windows
2 1 (10.00%) Windows Server
Processes & Methodologies
1 4 (40.00%) Commercial Awareness
2 3 (30.00%) ITIL
2 3 (30.00%) Service Delivery
3 2 (20.00%) Acceptance Criteria
3 2 (20.00%) Agile Software Development
3 2 (20.00%) B2B
3 2 (20.00%) B2C
3 2 (20.00%) Customer-Centric Approach
3 2 (20.00%) Process Improvement
3 2 (20.00%) Stakeholder Management
3 2 (20.00%) User Acceptance Testing
4 1 (10.00%) Analytics
4 1 (10.00%) Capacity Management
4 1 (10.00%) Cybersecurity
4 1 (10.00%) Patch Management
4 1 (10.00%) Proactive Monitoring
4 1 (10.00%) Remediation Plan
4 1 (10.00%) Security Patching
4 1 (10.00%) Service Delivery Management
4 1 (10.00%) Vulnerability Scanning
Programming Languages
1 2 (20.00%) C
2 1 (10.00%) SQL
Qualifications
1 1 (10.00%) Security Cleared
Quality Assurance & Compliance
1 1 (10.00%) SLA
System Software
1 1 (10.00%) Active Directory
1 1 (10.00%) BitLocker
1 1 (10.00%) Firmware
1 1 (10.00%) Hyper-V
1 1 (10.00%) VMware Infrastructure
1 1 (10.00%) XenServer
Systems Management
1 1 (10.00%) HP NNM
1 1 (10.00%) Nessus
1 1 (10.00%) Norton AntiVirus
1 1 (10.00%) SCCM
1 1 (10.00%) Symantec Endpoint Protection
1 1 (10.00%) WSUS
Vendors
1 3 (30.00%) Microsoft
2 1 (10.00%) HP
2 1 (10.00%) McAfee
2 1 (10.00%) Nimble Storage
2 1 (10.00%) SolarWinds
2 1 (10.00%) Sophos
2 1 (10.00%) Symantec
2 1 (10.00%) VMware