Period
to 19 November 2018

The median annual salary for a Technical Support was £31,000 in advertised job vacancies in Nottingham during the 6 months to 19 November 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
Nottinghamshire > Nottingham
6 months to
19 Nov 2018
Same period 2017 Same period 2016
Rank 92 131 130
Rank change year-on-year +39 -1 +4
Permanent jobs requiring a Technical Support 15 8 16
As % of all permanent IT jobs advertised in Nottingham 1.13% 0.43% 0.79%
As % of the Job Titles category 1.17% 0.45% 0.81%
Number of salaries quoted 15 7 13
Nottingham median annual salary £31,000 £28,000 £35,000
Median salary % change year-on-year +10.71% -20.00% -10.98%
10th Percentile £20,950 £26,400 £24,000
90th Percentile £43,250 £42,000 £61,250
Nottinghamshire median annual salary £31,000 £31,500 £35,000
% change year-on-year -1.59% -10.00% -6.67%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Nottingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Nottingham
Permanent vacancies in Nottingham with a recognized job title 1,285 1,784 1,987
% of permanent IT jobs with a recognized job title 97.05% 96.90% 97.88%
Number of salaries quoted 1,028 1,567 1,616
Nottingham median annual salary £43,500 £42,500 £42,500
Median salary % change year-on-year +2.35% - +10.39%
10th Percentile £26,250 £26,250 £25,688
90th Percentile £70,250 £67,500 £67,500
Nottinghamshire median annual salary £42,500 £42,500 £42,091
% change year-on-year - +0.97% +10.04%

Technical Support
Job Vacancy Trend in Nottingham

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in Nottingham.

Job vacancy trend for Technical Support in Nottingham

Technical Support
Salary Trend in Nottingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in Nottingham.

Salary trend for Technical Support in Nottingham

Technical Support
Salary Histogram in Nottingham

The salary distribution of IT jobs citing Technical Support in Nottingham over the 6 months to 19 November 2018.

Salary histogram for Technical Support in Nottingham

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Nottingham

For the 6 months to 19 November 2018, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Nottingham region featuring Technical Support in the job title.

1 12 (80.00%) Microsoft
2 11 (73.33%) Active Directory
3 10 (66.67%) Windows
4 9 (60.00%) VoIP
4 9 (60.00%) TCP/IP
4 9 (60.00%) VMware
4 9 (60.00%) VLAN
4 9 (60.00%) Windows Server
5 8 (53.33%) Mitel
5 8 (53.33%) VMware Infrastructure
5 8 (53.33%) DHCP
5 8 (53.33%) MS Exchange
5 8 (53.33%) DNS
6 7 (46.67%) WSH
6 7 (46.67%) Data Security
6 7 (46.67%) McAfee
6 7 (46.67%) VBScript
6 7 (46.67%) SQL Server
6 7 (46.67%) PowerShell
6 7 (46.67%) Windows Server 2008
6 7 (46.67%) SCCM
6 7 (46.67%) Time Management
6 7 (46.67%) Data Protection
6 7 (46.67%) Telecoms
6 7 (46.67%) McAfee ePO
6 7 (46.67%) Veeam
6 7 (46.67%) vSphere
6 7 (46.67%) Mobile Device Management
6 7 (46.67%) Self-Motivation
6 7 (46.67%) Problem-Solving

Technical Support Skill Set
Co-occurring IT Skills in Nottingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (53.33%) MS Exchange
Applications
1 1 (6.67%) Microsoft Office
Cloud Services
1 5 (33.33%) Microsoft Azure
1 5 (33.33%) Office 365
2 4 (26.67%) SaaS
3 3 (20.00%) Amazon AWS
3 3 (20.00%) PaaS
Communications & Networking
1 9 (60.00%) TCP/IP
1 9 (60.00%) VLAN
1 9 (60.00%) VoIP
2 8 (53.33%) DHCP
2 8 (53.33%) DNS
3 2 (13.33%) Internet
3 2 (13.33%) IP Telephony
3 2 (13.33%) LAN
3 2 (13.33%) WAN
4 1 (6.67%) VPN
Database & Business Intelligence
1 7 (46.67%) SQL Server
General
1 7 (46.67%) Telecoms
2 3 (20.00%) Back Office
Libraries, Frameworks & Software Standards
1 7 (46.67%) WSH
2 1 (6.67%) COM
2 1 (6.67%) WAP
Miscellaneous
1 7 (46.67%) Self-Motivation
2 3 (20.00%) Handset
Operating Systems
1 10 (66.67%) Windows
2 9 (60.00%) Windows Server
3 7 (46.67%) Windows Server 2008
4 1 (6.67%) Windows 10
4 1 (6.67%) Windows XP
Processes & Methodologies
1 7 (46.67%) Data Protection
1 7 (46.67%) Data Security
1 7 (46.67%) Infrastructure Engineering
1 7 (46.67%) Mobile Device Management
1 7 (46.67%) Problem-Solving
1 7 (46.67%) Time Management
2 4 (26.67%) Incident Management
3 3 (20.00%) ITIL
4 2 (13.33%) Information Security
4 2 (13.33%) Tech Ops
5 1 (6.67%) People Management
Programming Languages
1 7 (46.67%) PowerShell
1 7 (46.67%) VBScript
Qualifications
1 2 (13.33%) MCSA
1 2 (13.33%) MCSE
1 2 (13.33%) Microsoft Certification
2 1 (6.67%) CCNA
2 1 (6.67%) Cisco Certification
2 1 (6.67%) CISSP
2 1 (6.67%) CompTIA Security+
2 1 (6.67%) JNCIA
2 1 (6.67%) VMware Certified Professional (VCP)
System Software
1 11 (73.33%) Active Directory
2 8 (53.33%) VMware Infrastructure
3 7 (46.67%) vSphere
4 2 (13.33%) Hyper-V
5 1 (6.67%) Virtual Desktop
Systems Management
1 7 (46.67%) McAfee ePO
1 7 (46.67%) SCCM
Vendors
1 12 (80.00%) Microsoft
2 9 (60.00%) VMware
3 8 (53.33%) Mitel
4 7 (46.67%) McAfee
4 7 (46.67%) Veeam