Period
to 26 July 2017

The median annual salary for a 1st Line Support was £21,000 in advertised job vacancies in Oxford during the 6 months to 26 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support
Oxfordshire > Oxford
6 months to
26 Jul 2017
Same period 2016 Same period 2015
Rank 112 104 116
Rank change year-on-year -8 +12 -19
Permanent jobs requiring a 1st Line Support 6 18 2
As % of all permanent IT jobs advertised in Oxford 0.41% 1.25% 0.13%
As % of the Job Titles category 0.42% 1.29% 0.14%
Number of salaries quoted 6 18 2
Oxford median annual salary £21,000 £23,750 £20,625
Median salary % change year-on-year -11.58% +15.15% +8.55%
10th Percentile £18,875 £18,700 £18,863
90th Percentile £23,375 £27,700 £22,688
Oxfordshire median annual salary £21,000 £24,000 £21,000
% change year-on-year -12.50% +14.29% +3.07%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Oxford. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Oxford
Permanent job vacancies with a job title containing a recognized job role 1414 1396 1469
As % of all permanent IT job vacancies advertised in Oxford 97.38% 97.21% 95.89%
Number of salaries quoted 1221 1260 1215
Oxford median annual salary £42,500 £47,500 £42,500
Median salary % change year-on-year -10.53% +11.76% +6.25%
10th Percentile £27,500 £27,500 £26,250
90th Percentile £68,750 £67,500 £61,250
Oxfordshire median annual salary £44,500 £45,000 £40,500
% change year-on-year -1.11% +11.11% +1.25%

1st Line Support
Job Vacancy Trend in Oxford

Job postings that featured 1st Line Support in the job title as a percentage of all IT jobs advertised in Oxford.

Job vacancy trend for 1st Line Support in Oxford

1st Line Support
Salary Trend in Oxford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support in Oxford.

Salary trend for 1st Line Support in Oxford

1st Line Support Skill Set
Top 11 Co-occurring IT Skills in Oxford

For the 6 months to 26 July 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Oxford region featuring 1st Line Support in the job title.

1 4 (66.67%) Active Directory
2 3 (50.00%) ITIL
2 3 (50.00%) Service Management
2 3 (50.00%) Cloud Computing
2 3 (50.00%) Time Management
2 3 (50.00%) Office 365
2 3 (50.00%) Analytical Skills
3 1 (16.67%) Windows 8
3 1 (16.67%) Windows 7
3 1 (16.67%) Windows
3 1 (16.67%) SLA

1st Line Support Skill Set
Co-occurring IT Skills in Oxford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 3 (50.00%) Cloud Computing
1 3 (50.00%) Office 365
Miscellaneous
1 3 (50.00%) Analytical Skills
Operating Systems
1 1 (16.67%) Windows
1 1 (16.67%) Windows 7
1 1 (16.67%) Windows 8
Processes & Methodologies
1 3 (50.00%) ITIL
1 3 (50.00%) Service Management
1 3 (50.00%) Time Management
Quality Assurance & Compliance
1 1 (16.67%) SLA
System Software
1 4 (66.67%) Active Directory