Customer Service Job Trends in Preston

Customer Service
Lancashire > Preston

The table below provides summary statistics and salary benchmarking for jobs advertised in Preston requiring Customer Service skills. It covers vacancies from the 6 months leading up to 7 September 2025, with comparisons to the same periods in the previous two years.

6 months to
7 Sep 2025
Same period 2024 Same period 2023
Rank 14 16 8
Rank change year-on-year +2 -8 -1
Permanent jobs citing Customer Service 1 15 31
As % of all permanent jobs advertised in Preston 1.75% 9.04% 14.55%
As % of the Processes & Methodologies category 2.33% 9.43% 15.42%
Number of salaries quoted 1 11 23
10th Percentile - - £22,314
25th Percentile £22,625 £24,250 £22,657
Median annual salary (50th Percentile) £23,250 £27,000 £23,000
Median % change year-on-year -13.89% +17.39% -4.28%
75th Percentile £23,875 £28,750 £24,500
90th Percentile - £58,750 £25,100
Lancashire median annual salary £25,087 £27,000 £24,000
% change year-on-year -7.09% +12.50% -4.95%

All Process and Methodology Skills
Preston

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Preston.

Permanent vacancies with a requirement for process or methodology skills 43 159 201
As % of all permanent jobs advertised in Preston 75.44% 95.78% 94.37%
Number of salaries quoted 28 127 128
10th Percentile £37,875 £26,250 £23,000
25th Percentile £45,938 £36,600 £31,756
Median annual salary (50th Percentile) £51,763 £50,000 £45,000
Median % change year-on-year +3.53% +11.11% +10.60%
75th Percentile £55,500 £61,250 £61,924
90th Percentile £64,500 £72,000 £73,900
Lancashire median annual salary £47,683 £50,000 £50,000
% change year-on-year -4.63% - +11.11%

Customer Service
Job Vacancy Trend in Preston

Job postings citing Customer Service as a proportion of all IT jobs advertised in Preston.

Job vacancy trend for Customer Service in Preston

Customer Service
Salary Trend in Preston

Salary distribution trend for jobs in Preston citing Customer Service.

Salary distribution trend for jobs in Preston citing Customer Service

Customer Service
Co-occurring Skills and Capabilities in Preston by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Power Platform
Communications & Networking
1 1 (100.00%) DHCP
1 1 (100.00%) DNS
1 1 (100.00%) Firewall
1 1 (100.00%) LAN
1 1 (100.00%) WAN
Database & Business Intelligence
1 1 (100.00%) Power BI
Job Titles
1 1 (100.00%) 1st Line Support
Operating Systems
1 1 (100.00%) Mac OS
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) Business Intelligence
1 1 (100.00%) Disaster Recovery
1 1 (100.00%) ITSM
1 1 (100.00%) Stakeholder Management
Programming Languages
1 1 (100.00%) PowerShell
Systems Management
1 1 (100.00%) Microsoft Intune
Vendors
1 1 (100.00%) Microsoft