Customer Service Representative Jobs in Rhondda Cynon Taff

Customer Service Representative
South Wales > Rhondda Cynon Taff

The median Customer Service Representative salary in Rhondda Cynon Taff is £23,504 per year, according to job vacancies posted during the 6 months leading to 16 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
16 May 2025
Same period 2024 Same period 2023
Rank 4 - -
Rank change year-on-year - - -
Permanent jobs requiring a Customer Service Representative 4 0 0
As % of all permanent jobs advertised in Rhondda Cynon Taff 6.06% - -
As % of the Job Titles category 8.51% - -
Number of salaries quoted 1 0 0
Median annual salary (50th Percentile) £23,504 - -
South Wales median annual salary £23,504 - -

All Permanent IT Job Vacancies
Rhondda Cynon Taff

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Rhondda Cynon Taff. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Rhondda Cynon Taff with a recognized job title 47 11 26
% of permanent jobs with a recognized job title 71.21% 40.74% 100.00%
Number of salaries quoted 23 10 0
10th Percentile £23,504 - -
25th Percentile £24,296 - -
Median annual salary (50th Percentile) £25,087 £30,000 -
Median % change year-on-year -16.38% - -
75th Percentile - £33,750 -
90th Percentile £37,017 £35,500 -
South Wales median annual salary £48,500 £46,099 £45,498
% change year-on-year +5.21% +1.32% -9.00%

Customer Service Representative
Job Locations in Rhondda Cynon Taff

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service Representative within the Rhondda Cynon Taff region over the 6 months to 16 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Pontypridd - 2 - -
Porth - 1 - -
Aberdare - 1 £23,504 -
Customer Service Representative
South Wales

Customer Service Representative Skill Set
Top 4 Co-occurring Skills and Capabilities in Rhondda Cynon Taff

For the 6 months to 16 May 2025, Customer Service Representative job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Rhondda Cynon Taff region featuring Customer Service Representative in the job title.

1 4 (100.00%) Broadband
1 4 (100.00%) BT
1 4 (100.00%) Banking
1 4 (100.00%) Customer Service

Customer Service Representative Skill Set
Co-occurring Skills and Capabilities in Rhondda Cynon Taff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 4 (100.00%) Broadband
General
1 4 (100.00%) Banking
Processes & Methodologies
1 4 (100.00%) Customer Service
Vendors
1 4 (100.00%) BT