ITSM Job Trends in Richmond upon Thames
IT Service Management (ITSM)
West London > Richmond upon Thames
The table below provides summary statistics and salary benchmarking for jobs advertised in Richmond upon Thames citing ITSM skills. It covers permanent job vacancies from the 6 months leading up to 12 November 2026, with comparisons to the same periods in the previous two years.
| 6 months to 12 Nov 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 13 | - | 14 |
| Rank change year-on-year | - | - | - |
| Permanent jobs citing ITSM | 1 | 0 | 2 |
| As % of all permanent jobs in Richmond upon Thames | 1.16% | - | 4.35% |
| As % of the Processes & Methodologies category | 1.82% | - | 4.65% |
| Number of salaries quoted | 1 | 0 | 1 |
| 10th Percentile | - | - | - |
| 25th Percentile | £82,750 | - | £31,718 |
| Median annual salary (50th Percentile) | £85,500 | - | £33,435 |
| 75th Percentile | £88,250 | - | £35,153 |
| 90th Percentile | - | - | - |
| West London median annual salary | £85,000 | £34,500 | £37,968 |
| % change year-on-year | +146.38% | -9.13% | -15.57% |
All Process & Methodology Skills
Richmond upon Thames
ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies citing process or methodology skills in Richmond upon Thames.
| 6 months to 12 Nov 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent vacancies citing process or methodology skills | 55 | 55 | 43 |
| As % of all permanent jobs advertised in Richmond upon Thames | 63.95% | 100.00% | 93.48% |
| Number of salaries quoted | 36 | 16 | 10 |
| 10th Percentile | £32,000 | £40,138 | £49,972 |
| 25th Percentile | £37,575 | £42,500 | £53,188 |
| Median annual salary (50th Percentile) | £41,250 | £45,000 | £59,425 |
| Median % change year-on-year | -8.33% | -24.27% | +8.05% |
| 75th Percentile | £52,500 | £49,375 | £68,750 |
| 90th Percentile | £66,875 | £62,500 | £72,375 |
| West London median annual salary | £55,000 | £47,000 | £52,500 |
| % change year-on-year | +17.02% | -10.48% | -4.55% |
ITSM Job Vacancy Trend in Richmond upon Thames
Historical trend showing the proportion of permanent IT job postings citing ITSM relative to all permanent IT jobs advertised in Richmond upon Thames.
ITSM Salary Trend in Richmond upon Thames
Salary distribution trend for jobs in Richmond upon Thames citing ITSM.
ITSM Co-Occurring Skills & Capabilities in Richmond upon Thames by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Processes & Methodologies
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | Business Continuity | 100.0% | 1 |
| 1 | Continuous Improvement | 100.0% | 1 |
| 1 | Information Security | 100.0% | 1 |
| 1 | Operational Resilience | 100.0% | 1 |
| 1 | Problem Management | 100.0% | 1 |
| 1 | Risk Management | 100.0% | 1 |
| 1 | Root Cause Analysis | 100.0% | 1 |
| 1 | SIAM | 100.0% | 1 |
| 1 | Stakeholder Management | 100.0% | 1 |
| 1 | Strategic Thinking | 100.0% | 1 |