Customer Service Job Trends in Rochdale

Customer Service
Manchester > Rochdale

The table below provides summary statistics and salary benchmarking for jobs advertised in Rochdale requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 12 October 2025, with comparisons to the same periods in the previous two years.

6 months to
12 Oct 2025
Same period 2024 Same period 2023
Rank 7 - -
Rank change year-on-year - - -
Permanent jobs citing Customer Service 3 0 0
As % of all permanent jobs in Rochdale 12.00% - -
As % of the Processes & Methodologies category 12.00% - -
Number of salaries quoted 3 0 0
10th Percentile - - -
25th Percentile £27,000 - -
Median annual salary (50th Percentile) £29,000 - -
75th Percentile £31,000 - -
90th Percentile - - -
Manchester median annual salary £31,000 £32,500 £38,232
% change year-on-year -4.62% -14.99% +3.86%

All Process and Methodology Skills
Rochdale

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Rochdale.

Permanent vacancies with a requirement for process or methodology skills 25 46 9
As % of all permanent jobs advertised in Rochdale 100.00% 97.87% 100.00%
Number of salaries quoted 14 9 9
10th Percentile £27,000 - £29,300
25th Percentile £33,500 £29,500 £36,075
Median annual salary (50th Percentile) £42,616 £33,000 £47,500
Median % change year-on-year +29.14% -30.53% +35.71%
75th Percentile £48,750 £47,500 £53,750
90th Percentile - £48,300 £59,000
Manchester median annual salary £52,000 £55,000 £60,000
% change year-on-year -5.45% -8.33% +9.09%

Customer Service
Job Vacancy Trend in Rochdale

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Rochdale.

Customer Service job vacancy trend in Rochdale

Customer Service
Salary Trend in Rochdale

Salary distribution trend for jobs in Rochdale citing Customer Service.

Salary distribution trend for jobs in Rochdale citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Rochdale by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 3 (100.00%) Microsoft 365
Communications & Networking
1 3 (100.00%) VPN
General
1 3 (100.00%) Social Skills
Job Titles
1 3 (100.00%) 1st/2nd Line Desktop Support
1 3 (100.00%) 1st/2nd Line Help Desk Support
1 3 (100.00%) 1st/2nd Line Support
1 3 (100.00%) 2nd Line Desktop Support
1 3 (100.00%) 2nd Line Support
1 3 (100.00%) Desktop Support
1 3 (100.00%) Help Desk Support
1 3 (100.00%) IT Support
Miscellaneous
1 3 (100.00%) Driving Licence
Operating Systems
1 3 (100.00%) Windows
Processes & Methodologies
1 3 (100.00%) Continuous Improvement
1 3 (100.00%) ITIL
1 3 (100.00%) Mentoring
Vendors
1 3 (100.00%) Microsoft