Customer Experience Job Trends in Shropshire

Customer Experience (CX)
West Midlands > Shropshire

The table below provides summary statistics and salary benchmarking for jobs advertised in Shropshire requiring Customer Experience skills. It covers vacancies from the 6 months leading up to 27 September 2025, with comparisons to the same periods in the previous two years.

6 months to
27 Sep 2025
Same period 2024 Same period 2023
Rank 16 25 24
Rank change year-on-year +9 -1 -
Permanent jobs citing Customer Experience 11 2 5
As % of all permanent jobs advertised in Shropshire 6.75% 1.14% 4.72%
As % of the Processes & Methodologies category 7.75% 1.55% 5.10%
Number of salaries quoted 11 0 1
10th Percentile - - -
25th Percentile £46,250 - -
Median annual salary (50th Percentile) £47,500 - £37,000
75th Percentile £48,750 - -
90th Percentile £53,750 - -
West Midlands median annual salary £47,500 £35,700 £26,500
% change year-on-year +33.05% +34.72% -47.00%

All Process and Methodology Skills
Shropshire

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Shropshire.

Permanent vacancies with a requirement for process or methodology skills 142 129 98
As % of all permanent jobs advertised in Shropshire 87.12% 73.71% 92.45%
Number of salaries quoted 130 57 69
10th Percentile £31,250 £22,000 £37,500
25th Percentile £41,000 £33,250 £43,500
Median annual salary (50th Percentile) £47,500 £40,000 £55,000
Median % change year-on-year +18.75% -27.27% +4.76%
75th Percentile £60,938 £46,250 £63,750
90th Percentile £72,550 £58,750 £80,000
West Midlands median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +5.00%

Customer Experience
Job Vacancy Trend in Shropshire

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Shropshire.

Job vacancy trend for Customer Experience in Shropshire

Customer Experience
Salary Trend in Shropshire

Salary distribution trend for jobs in Shropshire citing Customer Experience.

Salary distribution trend for jobs in Shropshire citing Customer Experience

Customer Experience
Salary Histogram in Shropshire

Salary distribution for jobs citing Customer Experience in Shropshire over the 6 months to 27 September 2025.

Salary histogram for Customer Experience in Shropshire

Customer Experience
Job Locations in Shropshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Experience within the Shropshire region over the 6 months to 27 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Ludlow - 2 £52,500 - 3
Customer Experience
West Midlands

Customer Experience
Co-occurring Skills and Capabilities in Shropshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (9.09%) EPLAN
Cloud Services
1 2 (18.18%) SaaS
Database & Business Intelligence
1 8 (72.73%) Relational Database
General
1 9 (81.82%) Social Skills
2 8 (72.73%) Finance
2 8 (72.73%) Retail
3 1 (9.09%) Manufacturing
Job Titles
1 10 (90.91%) Developer
2 2 (18.18%) .NET Developer
2 2 (18.18%) Integration Developer
2 2 (18.18%) SQL Developer
3 1 (9.09%) Sales Engineer
3 1 (9.09%) Sales Support
3 1 (9.09%) Sales Support Engineer
3 1 (9.09%) Support Engineer
3 1 (9.09%) Technical Engineer
3 1 (9.09%) Technical Sales Engineer
3 1 (9.09%) Technical Support
3 1 (9.09%) Technical Support Engineer
Libraries, Frameworks & Software Standards
1 10 (90.91%) AngularJS
1 10 (90.91%) REST
2 8 (72.73%) JSON
2 8 (72.73%) Razor View Engine
2 8 (72.73%) React
3 2 (18.18%) .NET
Miscellaneous
1 10 (90.91%) Onboarding
2 8 (72.73%) Operational Technology
Processes & Methodologies
1 10 (90.91%) API Integration
1 10 (90.91%) Problem-Solving
2 8 (72.73%) Client Onboarding
2 8 (72.73%) Continuous Improvement
2 8 (72.73%) Performance Tuning
2 8 (72.73%) Root Cause Analysis
3 2 (18.18%) Full-Stack Development
3 2 (18.18%) Software Engineering
3 2 (18.18%) Task Automation
4 1 (9.09%) CAD
4 1 (9.09%) CRM
Programming Languages
1 10 (90.91%) C#
1 10 (90.91%) PowerShell
1 10 (90.91%) SQL