2 of 2 Customer Experience Jobs in Shropshire

around 35 and overseeing a multi-million-pound revenue stream. The business has solid foundations but requires sharper execution, stronger systems, and consistently high customer service standards. Your mandate is clear: transform performance, embed accountability, and build a scalable engine for growth. Within twelve months the expectation … teams to diagnose issues in payroll and service delivery, redesigning processes to materially improve accuracy, consistency, and efficiency. Alongside this, you will elevate the customer experience, shifting the business from reactive service delivery to a proactive, high-quality client offering that builds trust and long-term relationships. ...

VIQU have partnered with a leading provider of software solutions across higher education, conferencing, and events helping organisations streamline operations, enhance customer experiences, and operate more efficiently. This is a pivotal role within their internal technical delivery function, responsible for integrations, reporting, data migrations, infrastructure, and advanced technical support. … they invest in platform modernisation and growth, this team sits at the intersection of customer delivery and product evolution. You’ll act as a player-manager leading a small distributed team while remaining hands-on in technical delivery. Essential Skills & Experience Strong SQL skills (complex queries, troubleshooting, data ...