Period
to 15 December 2017

The median annual salary for a 2nd Line Desktop Support was £25,500 in advertised job vacancies in Somerset during the 6 months to 15 December 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Desktop Support
South West > Somerset
6 months to
15 Dec 2017
Same period 2016 Same period 2015
Rank 109 - -
Rank change year-on-year - - +114
Permanent jobs requiring a 2nd Line Desktop Support 4 0 0
As % of all permanent IT jobs advertised in Somerset 0.31% - -
As % of the Job Titles category 0.32% - -
Number of salaries quoted 4 0 0
Somerset median annual salary £25,500 - -
South West median annual salary £25,500 £30,000 £26,500
% change year-on-year -15.00% +13.21% +17.78%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Somerset. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Somerset
Permanent vacancies in Somerset with a recognized job title 1259 1268 1226
% of permanent IT jobs with a recognized job title 97.30% 97.24% 98.39%
Number of salaries quoted 1059 1089 1050
Somerset median annual salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.67% +7.14%
10th Percentile £25,700 £24,570 £24,000
90th Percentile £58,750 £57,500 £53,750
South West median annual salary £40,000 £40,000 £39,500
% change year-on-year - +1.27% +5.33%

2nd Line Desktop Support
Job Vacancy Trend in Somerset

Job postings that featured 2nd Line Desktop Support in the job title as a percentage of all IT jobs advertised in Somerset.

Job vacancy trend for 2nd Line Desktop Support in Somerset

2nd Line Desktop Support
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Desktop Support in Somerset.

Salary trend for 2nd Line Desktop Support in Somerset

2nd Line Desktop Support
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Desktop Support within the Somerset region over the 6 months to 15 December 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath - 4 £25,500 -
2nd Line Desktop Support
South West

2nd Line Desktop Support Skill Set
Top 28 Co-occurring IT Skills in Somerset

For the 6 months to 15 December 2017, 2nd Line Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Somerset region featuring 2nd Line Desktop Support in the job title.

1 4 (100.00%) Windows
1 4 (100.00%) Active Directory
2 3 (75.00%) Firewall
2 3 (75.00%) Legal
2 3 (75.00%) SQL Server
2 3 (75.00%) SharePoint
2 3 (75.00%) DHCP
2 3 (75.00%) TCP/IP
2 3 (75.00%) DNS
2 3 (75.00%) Microsoft
2 3 (75.00%) Replication
2 3 (75.00%) VMware
2 3 (75.00%) Information Security
2 3 (75.00%) VLAN
2 3 (75.00%) Degree
2 3 (75.00%) VMware Infrastructure
2 3 (75.00%) Windows Server 2008
2 3 (75.00%) Veeam
2 3 (75.00%) Windows 7
2 3 (75.00%) vSphere
2 3 (75.00%) VMware ESXi
2 3 (75.00%) Skype for Business
2 3 (75.00%) Windows Server 2012
2 3 (75.00%) Skype
2 3 (75.00%) vCenter Server
3 1 (25.00%) ITIL
3 1 (25.00%) Avaya
3 1 (25.00%) CMS

2nd Line Desktop Support Skill Set
Co-occurring IT Skills in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (75.00%) SharePoint
1 3 (75.00%) Skype for Business
2 1 (25.00%) CMS
Communications & Networking
1 3 (75.00%) DHCP
1 3 (75.00%) DNS
1 3 (75.00%) Firewall
1 3 (75.00%) Skype
1 3 (75.00%) TCP/IP
1 3 (75.00%) VLAN
Database & Business Intelligence
1 3 (75.00%) SQL Server
General
1 3 (75.00%) Legal
Miscellaneous
1 3 (75.00%) Replication
Operating Systems
1 4 (100.00%) Windows
2 3 (75.00%) Windows 7
2 3 (75.00%) Windows Server 2008
2 3 (75.00%) Windows Server 2012
Processes & Methodologies
1 3 (75.00%) Information Security
2 1 (25.00%) ITIL
Qualifications
1 3 (75.00%) Degree
System Software
1 4 (100.00%) Active Directory
2 3 (75.00%) VMware ESXi
2 3 (75.00%) VMware Infrastructure
2 3 (75.00%) vSphere
Systems Management
1 3 (75.00%) vCenter Server
Vendors
1 3 (75.00%) Microsoft
1 3 (75.00%) Veeam
1 3 (75.00%) VMware
2 1 (25.00%) Avaya