Period
to 16 August 2017

The median annual salary for a Technical Support Engineer was £30,000 in advertised job vacancies in South Wales during the 6 months to 16 August 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Engineer
Wales > South Wales
6 months to
16 Aug 2017
Same period 2016 Same period 2015
Rank 111 114 135
Rank change year-on-year +3 +21 -1
Permanent jobs requiring a Technical Support Engineer 3 22 8
As % of all permanent IT jobs advertised in South Wales 0.20% 0.97% 0.33%
As % of the Job Titles category 0.20% 0.99% 0.34%
Number of salaries quoted 1 15 8
South Wales median annual salary £30,000 £26,500 £27,500
Median salary % change year-on-year +13.21% -3.64% +27.91%
10th Percentile £27,500 £25,000 £20,250
90th Percentile £32,500 £29,500 £28,750
Wales median annual salary £24,750 £26,500 £27,500
% change year-on-year -6.60% -3.64% +22.22%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in South Wales. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South Wales
Permanent job vacancies with a job title containing a recognized job role 1482 2233 2388
As % of all permanent IT job vacancies advertised in South Wales 97.69% 98.28% 97.51%
Number of salaries quoted 1308 1967 2065
South Wales median annual salary £40,000 £37,500 £36,500
Median salary % change year-on-year +6.67% +2.74% +4.29%
10th Percentile £23,000 £22,500 £23,750
90th Percentile £56,250 £55,000 £55,000
Wales median annual salary £40,000 £37,500 £36,500
% change year-on-year +6.67% +2.74% +4.29%

Technical Support Engineer
Job Vacancy Trend in South Wales

Job postings that featured Technical Support Engineer in the job title as a percentage of all IT jobs advertised in South Wales.

Job vacancy trend for Technical Support Engineer in South Wales

Technical Support Engineer
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Engineer in South Wales.

Salary trend for Technical Support Engineer in South Wales

Technical Support Engineer
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Engineer within the South Wales region over the 6 months to 16 August 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Caerphilly - 2 - -
Cardiff -2 1 £30,000 +13.21%
Technical Support Engineer
Wales

Technical Support Engineer Skill Set
Top 25 Co-occurring IT Skills in South Wales

For the 6 months to 16 August 2017, Technical Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region featuring Technical Support Engineer in the job title.

1 3 (100.00%) Microsoft
2 2 (66.67%) Cisco
2 2 (66.67%) Windows 7
2 2 (66.67%) ITIL Foundation Certificate
2 2 (66.67%) Windows Server
2 2 (66.67%) VMware
2 2 (66.67%) CCNA
2 2 (66.67%) Active Directory
2 2 (66.67%) Cisco Certification
2 2 (66.67%) ITIL
2 2 (66.67%) Windows
3 1 (33.33%) Microsoft Excel
3 1 (33.33%) MS Visio
3 1 (33.33%) Systems Analysis
3 1 (33.33%) Microsoft PowerPoint
3 1 (33.33%) PDA
3 1 (33.33%) Requirements Management
3 1 (33.33%) Degree
3 1 (33.33%) Computer Science
3 1 (33.33%) Test Automation
3 1 (33.33%) Military
3 1 (33.33%) Def Stans
3 1 (33.33%) Customer Requirements
3 1 (33.33%) Microsoft Office
3 1 (33.33%) Electronics

Technical Support Engineer Skill Set
Co-occurring IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (33.33%) Microsoft Excel
1 1 (33.33%) Microsoft Office
1 1 (33.33%) Microsoft PowerPoint
1 1 (33.33%) MS Visio
General
1 1 (33.33%) Electronics
1 1 (33.33%) Military
Miscellaneous
1 1 (33.33%) Computer Science
1 1 (33.33%) PDA
Operating Systems
1 2 (66.67%) Windows
1 2 (66.67%) Windows 7
1 2 (66.67%) Windows Server
Processes & Methodologies
1 2 (66.67%) ITIL
2 1 (33.33%) Customer Requirements
2 1 (33.33%) Requirements Management
2 1 (33.33%) Systems Analysis
2 1 (33.33%) Test Automation
Qualifications
1 2 (66.67%) CCNA
1 2 (66.67%) Cisco Certification
1 2 (66.67%) ITIL Foundation Certificate
2 1 (33.33%) Degree
Quality Assurance & Compliance
1 1 (33.33%) Def Stans
System Software
1 2 (66.67%) Active Directory
Vendors
1 3 (100.00%) Microsoft
2 2 (66.67%) Cisco
2 2 (66.67%) VMware