1st/2nd Line Technical Support Job Trends in Southampton

1st/2nd Line Technical Support
Hampshire > Southampton

The median 1st/2nd Line Technical Support salary in Southampton is £29,500 per year, according to job vacancies posted during the 6 months leading to 13 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
13 Jan 2026
Same period 2025 Same period 2024
Rank 43 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st/2nd Line Technical Support 2 0 0
As % of all permanent jobs in Southampton 0.37% - -
As % of the Job Titles category 0.39% - -
Number of salaries quoted 2 0 0
10th Percentile - - -
25th Percentile £28,250 - -
Median annual salary (50th Percentile) £29,500 - -
75th Percentile £30,750 - -
90th Percentile - - -
Hampshire median annual salary £29,500 - -

All Permanent IT Job Roles
Southampton

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Southampton. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Southampton with a recognized job title 514 533 452
% of permanent jobs with a recognized job title 95.36% 97.62% 97.20%
Number of salaries quoted 369 382 381
10th Percentile £30,000 £32,750 £27,500
25th Percentile £39,625 £42,500 £31,250
Median annual salary (50th Percentile) £50,000 £55,000 £47,500
Median % change year-on-year -9.09% +15.79% -9.52%
75th Percentile £62,500 £63,750 £62,500
90th Percentile £85,000 £72,500 £75,000
Hampshire median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -9.09%

1st/2nd Line Technical Support
Job Vacancy Trend in Southampton

Historical trend showing the proportion of permanent IT job postings featuring '1st/2nd Line Technical Support' in the job title relative to all permanent IT jobs advertised in Southampton.

1st/2nd Line Technical Support job vacancy trend in Southampton

1st/2nd Line Technical Support
Salary Trend in Southampton

Salary distribution trend for 1st/2nd Line Technical Support job vacancies in Southampton.

Salary distribution trend for 1st/2nd Line Technical Support job vacancies in Southampton

1st/2nd Line Technical Support Skill Set
Top 5 Co-Occurring Skills & Capabilities in Southampton

For the 6 months to 13 January 2026, 1st/2nd Line Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Southampton region featuring 1st/2nd Line Technical Support in the job title.

1 2 (100.00%) Active Directory
1 2 (100.00%) Cloud Security
1 2 (100.00%) Microsoft
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Problem-Solving

1st/2nd Line Technical Support Skill Set
Co-Occurring Skills & Capabilities in Southampton by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 2 (100.00%) Microsoft 365
General
1 2 (100.00%) Social Skills
Processes & Methodologies
1 2 (100.00%) Cloud Security
1 2 (100.00%) Problem-Solving
System Software
1 2 (100.00%) Active Directory
Vendors
1 2 (100.00%) Microsoft