2nd Line Service Desk Analyst Jobs in St Ives

Second Line Service Desk Analyst
Cornwall > St Ives

The median Second Line Service Desk Analyst salary in St Ives is £30,750 per year, according to job vacancies posted during the 6 months leading to 31 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
31 May 2025
Same period 2024 Same period 2023
Rank 3 - -
Rank change year-on-year - - -
Permanent jobs requiring a 2nd Line Service Desk Analyst 1 0 0
As % of all permanent jobs advertised in St Ives 25.00% - -
As % of the Job Titles category 25.00% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £29,625 - -
Median annual salary (50th Percentile) £30,750 - -
75th Percentile £31,875 - -
90th Percentile - - -
Cornwall median annual salary £30,750 - -

All Permanent IT Job Vacancies
St Ives

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in St Ives. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in St Ives with a recognized job title 4 21 3
% of permanent jobs with a recognized job title 100.00% 95.45% 100.00%
Number of salaries quoted 4 7 2
10th Percentile - £38,600 £23,875
25th Percentile £28,500 £42,500 £27,813
Median annual salary (50th Percentile) £28,875 £45,000 £36,250
Median % change year-on-year -35.83% +24.14% +54.26%
75th Percentile £30,188 £47,500 £45,313
90th Percentile £31,200 - £49,625
Cornwall median annual salary £28,000 £40,000 £40,000
% change year-on-year -30.00% - +11.89%

2nd Line Service Desk Analyst Skill Set
Top 12 Co-occurring Skills and Capabilities in St Ives

For the 6 months to 31 May 2025, 2nd Line Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the St Ives region featuring 2nd Line Service Desk Analyst in the job title.

1 1 (100.00%) Windows
1 1 (100.00%) Microsoft Exchange
1 1 (100.00%) Microsoft
1 1 (100.00%) Service Delivery
1 1 (100.00%) Manufacturing
1 1 (100.00%) Games
1 1 (100.00%) Marketing
1 1 (100.00%) Degree
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Mentoring
1 1 (100.00%) Windows Server
1 1 (100.00%) Problem-Solving

2nd Line Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in St Ives by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) Microsoft Exchange
Cloud Services
1 1 (100.00%) Microsoft 365
General
1 1 (100.00%) Games
1 1 (100.00%) Manufacturing
1 1 (100.00%) Marketing
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows Server
Processes & Methodologies
1 1 (100.00%) Mentoring
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Service Delivery
Qualifications
1 1 (100.00%) Degree
Vendors
1 1 (100.00%) Microsoft