Customer Service Job Trends in Taunton

Customer Service
Somerset > Taunton

The table below provides summary statistics and salary benchmarking for jobs advertised in Taunton requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 25 October 2025, with comparisons to the same periods in the previous two years.

6 months to
25 Oct 2025
Same period 2024 Same period 2023
Rank 14 - -
Rank change year-on-year - - -
Permanent jobs citing Customer Service 4 0 0
As % of all permanent jobs in Taunton 5.88% - -
As % of the Processes & Methodologies category 7.55% - -
Number of salaries quoted 4 0 0
10th Percentile - - -
25th Percentile £27,500 - -
Median annual salary (50th Percentile) £28,000 - -
75th Percentile £28,688 - -
90th Percentile £29,025 - -
Somerset median annual salary £29,500 £28,000 £32,500
% change year-on-year +5.36% -13.85% +18.18%

All Process and Methodology Skills
Taunton

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Taunton.

Permanent vacancies with a requirement for process or methodology skills 53 23 49
As % of all permanent jobs advertised in Taunton 77.94% 100.00% 85.96%
Number of salaries quoted 45 9 33
10th Percentile £15,423 £47,000 £32,500
25th Percentile £27,750 £52,000 £36,423
Median annual salary (50th Percentile) £35,000 £55,000 £49,500
Median % change year-on-year -36.36% +11.11% +16.45%
75th Percentile £42,500 £62,500 £60,800
90th Percentile £49,000 £63,750 £72,500
Somerset median annual salary £40,000 £52,000 £50,000
% change year-on-year -23.08% +4.00% -

Customer Service
Job Vacancy Trend in Taunton

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Taunton.

Customer Service job vacancy trend in Taunton

Customer Service
Salary Trend in Taunton

Salary distribution trend for jobs in Taunton citing Customer Service.

Salary distribution trend for jobs in Taunton citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Taunton by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 4 (100.00%) Microsoft 365
2 1 (25.00%) AWS
2 1 (25.00%) Azure
Communications & Networking
1 1 (25.00%) DHCP
1 1 (25.00%) DNS
1 1 (25.00%) TCP/IP
General
1 1 (25.00%) Social Skills
Job Titles
1 3 (75.00%) 1st Line Engineer
1 3 (75.00%) 1st Line Support
1 3 (75.00%) 1st Line Support Engineer
1 3 (75.00%) Cloud Engineer
1 3 (75.00%) IT Engineer
1 3 (75.00%) IT Support
1 3 (75.00%) IT Support Engineer
1 3 (75.00%) Support Engineer
2 1 (25.00%) 2nd Line Engineer
2 1 (25.00%) Help Desk Engineer
Miscellaneous
1 3 (75.00%) Driving Licence
Operating Systems
1 1 (25.00%) Mac OS
1 1 (25.00%) Windows
Processes & Methodologies
1 3 (75.00%) Asset Management
1 3 (75.00%) Chat Support
1 3 (75.00%) Mathematics
1 3 (75.00%) Process Improvement
2 1 (25.00%) ITIL
Programming Languages
1 1 (25.00%) PowerShell
Qualifications
1 1 (25.00%) A+ Certification
1 1 (25.00%) AWS Certification
1 1 (25.00%) Azure Certification
System Software
1 1 (25.00%) Active Directory
Vendors
1 4 (100.00%) Microsoft