Customer Service Job Trends in Thetford
Customer Service
Norfolk > Thetford
The table below provides summary statistics and salary benchmarking for jobs advertised in Thetford citing Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 2 November 2026, with comparisons to the same periods in the previous two years.
| 6 months to 2 Nov 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 8 | - | - |
| Rank change year-on-year | - | - | - |
| Permanent jobs citing Customer Service | 5 | 0 | 0 |
| As % of all permanent jobs in Thetford | 12.82% | - | - |
| As % of the Processes & Methodologies category | 14.71% | - | - |
| Number of salaries quoted | 4 | 0 | 0 |
| 10th Percentile | - | - | - |
| 25th Percentile | £27,500 | - | - |
| Median annual salary (50th Percentile) | £30,000 | - | - |
| 75th Percentile | £32,500 | - | - |
| 90th Percentile | - | - | - |
| Norfolk median annual salary | £31,000 | £26,000 | £55,000 |
| % change year-on-year | +19.23% | -52.73% | +107.55% |
All Process & Methodology Skills
Thetford
Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies citing process or methodology skills in Thetford.
| 6 months to 2 Nov 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent vacancies citing process or methodology skills | 34 | 3 | 6 |
| As % of all permanent jobs advertised in Thetford | 87.18% | 50.00% | 85.71% |
| Number of salaries quoted | 24 | 1 | 4 |
| 10th Percentile | £28,250 | - | - |
| 25th Percentile | £30,000 | - | £60,000 |
| Median annual salary (50th Percentile) | £48,250 | £30,000 | £70,000 |
| Median % change year-on-year | +60.83% | -57.14% | - |
| 75th Percentile | £52,625 | - | £80,000 |
| 90th Percentile | £57,500 | - | - |
| Norfolk median annual salary | £50,000 | £40,500 | £55,000 |
| % change year-on-year | +23.46% | -26.36% | +10.00% |
Customer Service Job Vacancy Trend in Thetford
Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Thetford.
Customer Service Salary Trend in Thetford
Salary distribution trend for jobs in Thetford citing Customer Service.
Customer Service Co-Occurring Skills & Capabilities in Thetford by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Processes & Methodologies
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | CRM | 100.0% | 5 |
| 1 | ERP | 100.0% | 5 |
| 3 | Customer Requirements | 80.0% | 4 |
| 4 | AI | 20.0% | 1 |
| 4 | B2B | 20.0% | 1 |
| 4 | Budgeting | 20.0% | 1 |
| 4 | Business Intelligence | 20.0% | 1 |
| 4 | Change Management | 20.0% | 1 |
| 4 | Coaching | 20.0% | 1 |
| 4 | Continuous Improvement | 20.0% | 1 |
| 4 | Customer Experience | 20.0% | 1 |
| 4 | Data Entry | 20.0% | 1 |
| 4 | Decision-Making | 20.0% | 1 |
| 4 | Digital Transformation Programme | 20.0% | 1 |
| 4 | Logistics | 20.0% | 1 |
| 4 | Mentoring | 20.0% | 1 |
| 4 | Order to Cash | 20.0% | 1 |
| 4 | Service Delivery | 20.0% | 1 |