The median annual salary for a Support Analyst was £35,500 in advertised job vacancies in Twickenham during the 3 months to 26 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Support Analyst
London / Twickenham
Rank 12 16 13
Rank change year-on-year +4 -3  
Permanent jobs requiring a Support Analyst 6 4 4
As % of all permanent IT jobs advertised in Twickenham 11.76% 5.19% 5.88%
As % of the Job Titles category 12.77% 5.19% 6.06%
Number of salaries quoted 2 4 4
Median salary £35,500 £50,000 £41,246
Median salary % change year-on-year -29.00% +21.22%  
UK excluding London median salary £27,500 £28,500 £27,500
% change year-on-year -3.50% +3.63%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Twickenham. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Twickenham
Permanent job vacancies with a job title containing a recognized job role 47 77 66
As % of all permanent IT job vacancies advertised in Twickenham 92.16% 100.00% 97.06%
Number of salaries quoted 42 73 58
Median salary £42,500 £42,500 £41,246
Median salary % change year-on-year - +3.04%  
90% offered a salary of more than £32,500 £35,609 £30,000
10% offered a salary of more than £55,000 £60,000 £62,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Support Analyst
Job Vacancy Trend in Twickenham

The job posting trend of jobs advertised in Twickenham that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Twickenham

Support Analyst
Salary Trend in Twickenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Twickenham.

Salary trend for Support Analyst in Twickenham

Support Analyst
Salary Histogram in Twickenham

The salary distribution of IT jobs citing Support Analyst in Twickenham over the 3 months to 26 March 2017.

Salary histogram for Support Analyst in Twickenham

Support Analyst Skill Set
Top 30 Related IT Skills in Twickenham

For the 6 months to 26 March 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Twickenham region featuring Support Analyst in the job title.

1 8 (100.00%) Microsoft
2 7 (87.50%) Windows
3 5 (62.50%) Windows 7
3 5 (62.50%) Mac OS X
3 5 (62.50%) MS Office
3 5 (62.50%) ITIL
4 4 (50.00%) Adobe
4 4 (50.00%) Google
4 4 (50.00%) Mac OS
4 4 (50.00%) iPhone
4 4 (50.00%) Apple iOS
4 4 (50.00%) G Suite
4 4 (50.00%) Adobe Creative Suite
4 4 (50.00%) Windows 10
4 4 (50.00%) Adobe Creative Cloud
5 3 (37.50%) CRM
6 2 (25.00%) CCNA
6 2 (25.00%) Active Directory
6 2 (25.00%) SQL
6 2 (25.00%) Cisco Certification
6 2 (25.00%) Microsoft Certification
6 2 (25.00%) Office 365
6 2 (25.00%) Windows Server 2008
6 2 (25.00%) MCSA
6 2 (25.00%) Windows Server
7 1 (12.50%) Dropbox
7 1 (12.50%) Microsoft Azure
7 1 (12.50%) Aruba
7 1 (12.50%) Linux
7 1 (12.50%) MCSE

Support Analyst Skill Set
Top Related IT Skills in Twickenham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (12.50%) IIS
Applications
1 5 (62.50%) MS Office
2 4 (50.00%) Adobe Creative Suite
Business Applications
1 1 (12.50%) Dynamics AX
1 1 (12.50%) Dynamics CRM
1 1 (12.50%) Dynamics NAV
Cloud Services
1 4 (50.00%) Adobe Creative Cloud
1 4 (50.00%) G Suite
2 2 (25.00%) Office 365
3 1 (12.50%) Dropbox
3 1 (12.50%) Microsoft Azure
Communications & Networking
1 1 (12.50%) Cisco IOS
1 1 (12.50%) Firewall
1 1 (12.50%) Internet
1 1 (12.50%) VoIP
1 1 (12.50%) Wi-Fi
Database & Business Intelligence
1 1 (12.50%) SQL Server
1 1 (12.50%) SQL Server 2008
1 1 (12.50%) SQL Server 2012
General
1 1 (12.50%) Marketing
1 1 (12.50%) Retail
Libraries, Frameworks & Software Standards
1 1 (12.50%) .NET
Miscellaneous
1 4 (50.00%) iPhone
2 1 (12.50%) Analytical Skills
2 1 (12.50%) Computer Science
Operating Systems
1 7 (87.50%) Windows
2 5 (62.50%) Mac OS X
2 5 (62.50%) Windows 7
3 4 (50.00%) Apple iOS
3 4 (50.00%) Mac OS
3 4 (50.00%) Windows 10
4 2 (25.00%) Windows Server
4 2 (25.00%) Windows Server 2008
5 1 (12.50%) Android
5 1 (12.50%) Linux
5 1 (12.50%) Windows Server 2012
5 1 (12.50%) Windows XP
Processes & Methodologies
1 5 (62.50%) ITIL
2 3 (37.50%) CRM
3 1 (12.50%) Change Management
3 1 (12.50%) Coaching
3 1 (12.50%) Email Marketing
3 1 (12.50%) ERP
3 1 (12.50%) PRINCE2
3 1 (12.50%) TOGAF
Programming Languages
1 2 (25.00%) SQL
2 1 (12.50%) PowerShell
Qualifications
1 2 (25.00%) CCNA
1 2 (25.00%) Cisco Certification
1 2 (25.00%) MCSA
1 2 (25.00%) Microsoft Certification
2 1 (12.50%) CISSP
2 1 (12.50%) Degree
2 1 (12.50%) MCITP
2 1 (12.50%) MCP
2 1 (12.50%) MCSE
2 1 (12.50%) PMI Certification
2 1 (12.50%) PMP
System Software
1 2 (25.00%) Active Directory
Systems Management
1 1 (12.50%) FortiGate
Vendors
1 8 (100.00%) Microsoft
2 4 (50.00%) Adobe
2 4 (50.00%) Google
3 1 (12.50%) Aruba
3 1 (12.50%) Avaya
3 1 (12.50%) Cisco
3 1 (12.50%) JD Edwards
3 1 (12.50%) Mitel
3 1 (12.50%) Oracle
3 1 (12.50%) SAP
3 1 (12.50%) VMware