Period
to 19 February 2018

The following table provides summary statistics for permanent job vacancies advertised in Tyne and Wear with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 19 February 2018 with a comparison to the same period in the previous 2 years.

Information Technology Infrastructure Library (ITIL) Certification
North East > Tyne and Wear
6 months to
19 Feb 2018
Same period 2017 Same period 2016
Rank 92 71 92
Rank change year-on-year -21 +21 +15
Permanent jobs citing ITIL Certification 18 22 4
As % of all permanent IT jobs advertised in Tyne and Wear 1.39% 2.19% 0.42%
As % of the Qualifications category 5.22% 8.59% 1.50%
Number of salaries quoted 22 3 4
Tyne and Wear median annual salary £34,500 £43,500 £34,750
Median salary % change year-on-year -20.69% +25.18% -9.15%
10th Percentile £22,250 £25,750 £26,250
90th Percentile £45,250 £51,050 £57,975
North East median annual salary £34,500 £47,500 £34,750
% change year-on-year -27.37% +36.69% -15.76%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Tyne and Wear with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
Tyne and Wear
Permanent vacancies requiring academic qualifications or professional certifications 345 256 266
As % of all permanent IT jobs advertised in Tyne and Wear 26.56% 25.50% 28.12%
Number of salaries quoted 296 216 236
Tyne and Wear median annual salary £41,000 £37,281 £36,750
Median salary % change year-on-year +9.98% +1.44% -2.65%
10th Percentile £21,625 £21,250 £19,750
90th Percentile £77,500 £53,125 £63,750
North East median annual salary £40,000 £37,500 £34,408
% change year-on-year +6.67% +8.99% -8.25%

ITIL Certification
Job Vacancy Trend in Tyne and Wear

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for ITIL Certification in Tyne and Wear

ITIL Certification
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Certification in Tyne and Wear.

Salary trend for ITIL Certification in Tyne and Wear

ITIL Certification
Salary Histogram in Tyne and Wear

The salary distribution of IT jobs citing ITIL Certification in Tyne and Wear over the 6 months to 19 February 2018.

Salary histogram for ITIL Certification in Tyne and Wear

ITIL Certification
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the Tyne and Wear region over the 6 months to 19 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -22 11 £43,500 - 3
Sunderland - 6 £32,500 -
Gateshead - 1 £37,500 -
ITIL Certification
North East

For the 6 months to 19 February 2018, IT jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Tyne and Wear region with a requirement for ITIL Certification.

1 18 (100.00%) ITIL
2 8 (44.44%) Change Management
3 7 (38.89%) Problem Management
4 6 (33.33%) Service Management
4 6 (33.33%) Windows
4 6 (33.33%) SLA
5 5 (27.78%) Service Delivery
5 5 (27.78%) Windows Server 2008
5 5 (27.78%) Office 365
5 5 (27.78%) Windows Server 2012
6 4 (22.22%) Incident Management
7 3 (16.67%) Windows Server 2003
7 3 (16.67%) Stakeholder Management
7 3 (16.67%) Microsoft
7 3 (16.67%) Active Directory
7 3 (16.67%) SMS
7 3 (16.67%) DHCP
7 3 (16.67%) DNS
7 3 (16.67%) SCCM
7 3 (16.67%) Release Management
7 3 (16.67%) Line Management
7 3 (16.67%) Patch Management
7 3 (16.67%) Windows Server
7 3 (16.67%) Service Delivery Management
7 3 (16.67%) Single Sign-On
8 2 (11.11%) Performance Monitoring
8 2 (11.11%) Coaching
8 2 (11.11%) Windows 10
8 2 (11.11%) Service Desk Management
8 2 (11.11%) Asset Management

ITIL Certification
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (11.11%) MS Exchange
2 1 (5.56%) SharePoint
Cloud Services
1 5 (27.78%) Office 365
2 1 (5.56%) Amazon AWS
2 1 (5.56%) AWS CloudFormation
2 1 (5.56%) OneDrive
Communications & Networking
1 3 (16.67%) DHCP
1 3 (16.67%) DNS
1 3 (16.67%) SMS
2 2 (11.11%) TCP/IP
3 1 (5.56%) HTTP
3 1 (5.56%) Reverse Proxy
3 1 (5.56%) SSL
3 1 (5.56%) VoIP
Database & Business Intelligence
1 1 (5.56%) SQL Server
1 1 (5.56%) SQL Server 2008
Development Applications
1 1 (5.56%) TestDirector
General
1 1 (5.56%) Finance
1 1 (5.56%) Law
1 1 (5.56%) Manufacturing
1 1 (5.56%) Retail
Job Titles
1 5 (27.78%) ITIL Manager
1 5 (27.78%) Service Manager
2 4 (22.22%) IT Manager
2 4 (22.22%) ITIL Service Manager
3 3 (16.67%) Delivery Manager
3 3 (16.67%) Infrastructure Engineer
3 3 (16.67%) Infrastructure Support
3 3 (16.67%) Infrastructure Support Engineer
3 3 (16.67%) IT Services Manager
3 3 (16.67%) ITIL Service Delivery Manager
3 3 (16.67%) Services Delivery Manager
3 3 (16.67%) Support Engineer
4 2 (11.11%) 3rd Line Support
4 2 (11.11%) IT Services Delivery Manager
4 2 (11.11%) Service Desk Team Leader
4 2 (11.11%) Team Leader
4 2 (11.11%) Wintel Engineer
4 2 (11.11%) Wintel Infrastructure Engineer
4 2 (11.11%) Wintel Support
4 2 (11.11%) Wintel Support Engineer
Libraries, Frameworks & Software Standards
1 1 (5.56%) .NET
1 1 (5.56%) ASP.NET
1 1 (5.56%) CSS
1 1 (5.56%) HTML
1 1 (5.56%) JSON
1 1 (5.56%) MFC
1 1 (5.56%) WCF
1 1 (5.56%) Web Services
1 1 (5.56%) XHTML
Miscellaneous
1 2 (11.11%) Clustering
1 2 (11.11%) Management Information System
2 1 (5.56%) Data Centre
2 1 (5.56%) Freedom of Information
2 1 (5.56%) Learning Management System
2 1 (5.56%) NHS
Operating Systems
1 6 (33.33%) Windows
2 5 (27.78%) Windows Server 2008
2 5 (27.78%) Windows Server 2012
3 3 (16.67%) Windows Server
3 3 (16.67%) Windows Server 2003
4 2 (11.11%) Windows 10
4 2 (11.11%) Windows XP
5 1 (5.56%) Linux
5 1 (5.56%) Red Hat Enterprise Linux
Processes & Methodologies
1 18 (100.00%) ITIL
2 8 (44.44%) Change Management
3 7 (38.89%) Problem Management
4 6 (33.33%) Service Management
5 5 (27.78%) Service Delivery
6 4 (22.22%) Incident Management
7 3 (16.67%) Line Management
7 3 (16.67%) Patch Management
7 3 (16.67%) Release Management
7 3 (16.67%) Service Delivery Management
7 3 (16.67%) Stakeholder Management
8 2 (11.11%) Asset Management
8 2 (11.11%) Coaching
8 2 (11.11%) ITSM
8 2 (11.11%) Performance Monitoring
8 2 (11.11%) Service Desk Management
9 1 (5.56%) Document Management
9 1 (5.56%) Information Management
9 1 (5.56%) Integration Testing
9 1 (5.56%) Test Scripting
Programming Languages
1 1 (5.56%) C#
1 1 (5.56%) C++
1 1 (5.56%) JavaScript
1 1 (5.56%) PowerShell
1 1 (5.56%) Python
1 1 (5.56%) Shell Script
1 1 (5.56%) SQL
Qualifications
1 2 (11.11%) ISEB
2 1 (5.56%) CISM
2 1 (5.56%) CISSP
2 1 (5.56%) Degree
2 1 (5.56%) ISEB Practitioner
2 1 (5.56%) Security Cleared
Quality Assurance & Compliance
1 6 (33.33%) SLA
2 1 (5.56%) Cyber Essentials
2 1 (5.56%) GDPR
2 1 (5.56%) ISO 9000
2 1 (5.56%) ISO 9001
2 1 (5.56%) ISO/IEC 27001
2 1 (5.56%) PCI DSS
System Software
1 3 (16.67%) Active Directory
Systems Management
1 3 (16.67%) SCCM
1 3 (16.67%) Single Sign-On
2 1 (5.56%) HP Quality Center
2 1 (5.56%) Puppet
Vendors
1 3 (16.67%) Microsoft
2 1 (5.56%) HP
2 1 (5.56%) Red Hat