2nd Line Technical Support Analyst Job Trends in the UK excluding London

Second Line Technical Support Analyst
UK > UK excluding London

The median Second Line Technical Support Analyst salary in the UK excluding London is £30,000 per year, according to job vacancies posted during the 6 months leading to 14 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 508 564 566
Rank change year-on-year +56 +2 +201
Permanent jobs requiring a 2nd Line Technical Support Analyst 1 2 7
As % of all permanent jobs in the UK excluding London 0.002% 0.006% 0.020%
As % of the Job Titles category 0.003% 0.006% 0.021%
Number of salaries quoted 1 2 7
10th Percentile - £28,775 £25,375
25th Percentile - £29,188 £31,188
Median annual salary (50th Percentile) £30,000 £30,750 £37,500
Median % change year-on-year -2.44% -18.00% +11.94%
75th Percentile - £32,688 £38,250
90th Percentile - £33,325 -
UK median annual salary £30,000 £33,750 £37,500
% change year-on-year -11.11% -10.00% +11.94%

All Permanent IT Job Roles
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 38,388 33,377 32,893
% of permanent jobs with a recognized job title 90.52% 92.91% 95.32%
Number of salaries quoted 23,454 16,215 24,936
10th Percentile £28,000 £31,250 £27,500
25th Percentile £35,000 £40,000 £36,500
Median annual salary (50th Percentile) £50,000 £52,609 £50,000
Median % change year-on-year -4.96% +5.22% -5.25%
75th Percentile £65,000 £68,750 £65,000
90th Percentile £80,000 £82,500 £78,750
UK median annual salary £55,000 £60,000 £57,500
% change year-on-year -8.33% +4.35% -4.17%

2nd Line Technical Support Analyst
Job Vacancy Trend in the UK excluding London

Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Technical Support Analyst' in the job title relative to all permanent IT jobs advertised in the UK excluding London.

2nd Line Technical Support Analyst job vacancy trend in the UK excluding London

2nd Line Technical Support Analyst
Salary Trend in the UK excluding London

Salary distribution trend for 2nd Line Technical Support Analyst job vacancies in the UK excluding London.

Salary distribution trend for 2nd Line Technical Support Analyst job vacancies in the UK excluding London

2nd Line Technical Support Analyst
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Technical Support Analyst within the UK excluding London region over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
East of England - 1 £30,000 -
2nd Line Technical Support Analyst
UK