Period
to 21 November 2017

The median annual salary for an Escalation Engineer was £35,000 in advertised job vacancies during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Escalation Engineer
UK
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 1190 1241 1292
Rank change year-on-year +51 +51 0
Permanent jobs requiring an Escalation Engineer 16 2 9
As % of all permanent IT jobs advertised in the UK 0.009% 0.001% 0.004%
As % of the Job Titles category 0.009% 0.001% 0.004%
Number of salaries quoted 8 1 5
UK median annual salary £35,000 £40,000 £42,500
Median salary % change year-on-year -12.50% -5.88% +8.97%
10th Percentile £33,500 £37,500 £37,500
90th Percentile £38,750 £42,500 £58,000
UK excluding London median annual salary £35,000 £40,000 £41,250
% change year-on-year -12.50% -3.03% +7.14%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 173309 182267 209632
% of permanent IT jobs with a recognized job title 95.79% 96.49% 96.46%
Number of salaries quoted 139088 152628 174119
UK median annual salary £48,000 £47,500 £45,000
Median salary % change year-on-year +1.05% +5.56% -
10th Percentile £27,500 £27,000 £26,250
90th Percentile £78,750 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £40,500
% change year-on-year - +4.94% +1.25%

Escalation Engineer
Job Vacancy Trend

Job postings that featured Escalation Engineer in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Escalation Engineer in the UK

Escalation Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Escalation Engineer.

Salary trend for Escalation Engineer in the UK

Escalation Engineer
Salary Histogram

The salary distribution of IT jobs citing Escalation Engineer over the 6 months to 21 November 2017.

Salary histogram for Escalation Engineer in the UK

Escalation Engineer
Top 8 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Escalation Engineer within the UK over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +38 16 £35,000 -12.50% 2
UK excluding London +33 12 £35,000 -12.50% 2
South East +50 8 £35,000 -12.50% 2
London - 4 £35,000 -
East Midlands - 2 - -
Midlands - 2 - -
North West - 2 £30,000 -
North of England - 2 £30,000 -

Escalation Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 21 November 2017, Escalation Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Escalation Engineer in the job title.

1 12 (75.00%) Windows
2 10 (62.50%) Microsoft
3 8 (50.00%) Firewall
4 7 (43.75%) SLA
4 7 (43.75%) Linux
4 7 (43.75%) DNS
5 5 (31.25%) SSL
5 5 (31.25%) HTTP
5 5 (31.25%) Progress
5 5 (31.25%) Python
5 5 (31.25%) C#
5 5 (31.25%) C++
5 5 (31.25%) Java
5 5 (31.25%) VBScript
5 5 (31.25%) Sophos
5 5 (31.25%) Microsoft Office
5 5 (31.25%) Data Analysis
5 5 (31.25%) VMware
5 5 (31.25%) Wireshark
5 5 (31.25%) PowerShell
5 5 (31.25%) Windows 7
5 5 (31.25%) WinDbg
5 5 (31.25%) Windows Server 2012
5 5 (31.25%) Windows 10
5 5 (31.25%) Analytical Skills
6 4 (25.00%) Windows Server
6 4 (25.00%) VMware Infrastructure
6 4 (25.00%) Cisco
6 4 (25.00%) MS Exchange
7 3 (18.75%) Hyper-V

Escalation Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (25.00%) MS Exchange
2 2 (12.50%) Exchange Server 2007
2 2 (12.50%) Exchange Server 2010
Applications
1 5 (31.25%) Microsoft Office
Cloud Services
1 2 (12.50%) Microsoft Azure
1 2 (12.50%) Office 365
2 1 (6.25%) Mimecast
2 1 (6.25%) OneDrive
2 1 (6.25%) OpenDNS
Communications & Networking
1 8 (50.00%) Firewall
2 7 (43.75%) DNS
3 5 (31.25%) HTTP
3 5 (31.25%) SSL
3 5 (31.25%) Wireshark
4 2 (12.50%) LAN
5 1 (6.25%) Internet
5 1 (6.25%) VLAN
5 1 (6.25%) VoIP
5 1 (6.25%) VPN
5 1 (6.25%) WAN
5 1 (6.25%) WLAN
Database & Business Intelligence
1 2 (12.50%) PostgreSQL
1 2 (12.50%) SQL Server
Development Applications
1 5 (31.25%) WinDbg
General
1 1 (6.25%) Advertising
Miscellaneous
1 5 (31.25%) Analytical Skills
Operating Systems
1 12 (75.00%) Windows
2 7 (43.75%) Linux
3 5 (31.25%) Windows 10
3 5 (31.25%) Windows 7
3 5 (31.25%) Windows Server 2012
4 4 (25.00%) Windows Server
5 2 (12.50%) CentOS
5 2 (12.50%) Red Hat Enterprise Linux
5 2 (12.50%) Windows Server 2003
6 1 (6.25%) Mac OS
6 1 (6.25%) VMS
6 1 (6.25%) Windows 8
6 1 (6.25%) Windows Server 2008
Processes & Methodologies
1 5 (31.25%) Data Analysis
2 2 (12.50%) Server Monitoring
2 2 (12.50%) Service Delivery
3 1 (6.25%) Configuration Management
3 1 (6.25%) Disaster Recovery
3 1 (6.25%) Vulnerability Management
Programming Languages
1 5 (31.25%) C#
1 5 (31.25%) C++
1 5 (31.25%) Java
1 5 (31.25%) PowerShell
1 5 (31.25%) Python
1 5 (31.25%) VBScript
Qualifications
1 2 (12.50%) CCNA
1 2 (12.50%) Cisco Certification
2 1 (6.25%) CCSE
Quality Assurance & Compliance
1 7 (43.75%) SLA
System Software
1 4 (25.00%) VMware Infrastructure
2 3 (18.75%) Hyper-V
3 2 (12.50%) Terminal Services
3 2 (12.50%) Virtual Desktop
3 2 (12.50%) VMware Workstation
4 1 (6.25%) Active Directory
4 1 (6.25%) XenApp
Systems Management
1 1 (6.25%) SCCM
Vendors
1 10 (62.50%) Microsoft
2 5 (31.25%) Progress
2 5 (31.25%) Sophos
2 5 (31.25%) VMware
3 4 (25.00%) Cisco
4 2 (12.50%) Acronis
4 2 (12.50%) Draytek
4 2 (12.50%) Kerio
5 1 (6.25%) Blue Coat
5 1 (6.25%) CheckPoint
5 1 (6.25%) Citrix
5 1 (6.25%) F5
5 1 (6.25%) Forcepoint
5 1 (6.25%) HP
5 1 (6.25%) Juniper
5 1 (6.25%) Meraki
5 1 (6.25%) Palo Alto
5 1 (6.25%) Qualys
5 1 (6.25%) SonicWALL
5 1 (6.25%) Webroot