The median annual salary for an ICT Support Technician was £18,500 in advertised job vacancies during the 3 months to 24 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

ICT Support Technician
UK
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 880 898 966
Rank change year-on-year +18 +68  
Permanent jobs requiring an ICT Support Technician 3 25 9
As % of all permanent IT jobs advertised in the UK 0.003% 0.025% 0.008%
As % of the Job Titles category 0.004% 0.026% 0.008%
Number of salaries quoted 3 15 9
Median salary £18,500 £19,500 £20,000
Median salary % change year-on-year -5.12% -2.50%  
UK excluding London median salary £19,520 £19,500 £20,000
% change year-on-year +0.10% -2.50%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 84418 95048 107138
As % of all permanent IT job vacancies advertised in the UK 95.97% 96.53% 96.59%
Number of salaries quoted 69006 80088 88313
Median salary £46,500 £47,500 £45,000
Median salary % change year-on-year -2.10% +5.55%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £74,000 £70,000 £71,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

ICT Support Technician
Job Vacancy Trend

The job posting trend of jobs advertised that featured ICT Support Technician in the job title.

Job vacancy trend for ICT Support Technician in the UK

ICT Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ICT Support Technician.

Salary trend for ICT Support Technician in the UK

ICT Support Technician
Top 5 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ICT Support Technician within the UK over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +30 3 £18,500 -5.12% 3
London - 2 £18,500 -
Feltham - 2 £18,500 -
West Midlands +9 1 £19,520 - 1
Coventry - 1 £19,520 - 1

ICT Support Technician Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 24 June 2017, ICT Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring ICT Support Technician in the job title.

1 7 (87.50%) Microsoft
2 6 (75.00%) Microsoft Office
3 4 (50.00%) ITIL
3 4 (50.00%) Windows
3 4 (50.00%) Active Directory
4 3 (37.50%) Apple
5 2 (25.00%) Android
5 2 (25.00%) SCCM
5 2 (25.00%) vSphere
5 2 (25.00%) Hardware Maintenance
5 2 (25.00%) DBS Check
6 1 (12.50%) Firewall
6 1 (12.50%) Wireless
6 1 (12.50%) Migration
6 1 (12.50%) VMware
6 1 (12.50%) VLE
6 1 (12.50%) Data Management
6 1 (12.50%) VLAN
6 1 (12.50%) ISO/IEC 27001
6 1 (12.50%) WSUS
6 1 (12.50%) Microsoft Certification
6 1 (12.50%) A+ Certification
6 1 (12.50%) ITIL Certification
6 1 (12.50%) Juniper
6 1 (12.50%) SAN
6 1 (12.50%) MCSE
6 1 (12.50%) MCSA
6 1 (12.50%) MS Exchange
6 1 (12.50%) LAN
6 1 (12.50%) WAN

ICT Support Technician Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (12.50%) IIS
1 1 (12.50%) MS Exchange
Applications
1 6 (75.00%) Microsoft Office
Communications & Networking
1 1 (12.50%) DHCP
1 1 (12.50%) DNS
1 1 (12.50%) Firewall
1 1 (12.50%) iSCSI
1 1 (12.50%) LAN
1 1 (12.50%) SAN
1 1 (12.50%) VLAN
1 1 (12.50%) VPN
1 1 (12.50%) WAN
1 1 (12.50%) Wireless
Database & Business Intelligence
1 1 (12.50%) Oracle Database
Miscellaneous
1 1 (12.50%) VLE
Operating Systems
1 4 (50.00%) Windows
2 2 (25.00%) Android
3 1 (12.50%) Apple iOS
Processes & Methodologies
1 4 (50.00%) ITIL
2 2 (25.00%) Hardware Maintenance
3 1 (12.50%) Data Management
3 1 (12.50%) ITIL V3
3 1 (12.50%) Kalman Filter
3 1 (12.50%) Migration
3 1 (12.50%) PRINCE2
3 1 (12.50%) Project Management
Programming Languages
1 1 (12.50%) PowerShell
1 1 (12.50%) SQL
1 1 (12.50%) VBScript
Qualifications
1 2 (25.00%) DBS Check
2 1 (12.50%) A+ Certification
2 1 (12.50%) HND
2 1 (12.50%) ITIL Certification
2 1 (12.50%) MCP
2 1 (12.50%) MCSA
2 1 (12.50%) MCSE
2 1 (12.50%) Microsoft Certification
Quality Assurance & Compliance
1 1 (12.50%) ISO/IEC 27001
1 1 (12.50%) SLA
System Software
1 4 (50.00%) Active Directory
2 2 (25.00%) vSphere
3 1 (12.50%) Hyper-V
3 1 (12.50%) VMware ESXi
3 1 (12.50%) VMware Infrastructure
Systems Management
1 2 (25.00%) SCCM
2 1 (12.50%) WSUS
Vendors
1 7 (87.50%) Microsoft
2 3 (37.50%) Apple
3 1 (12.50%) Juniper
3 1 (12.50%) Oracle
3 1 (12.50%) VMware
Coventry
Hays Specialist Recruitment Ltd
Salary: £17772.00 - £21268.00 per annum
Posted: 20 days ago
Hoddesdon
Bluetown Online LTD
Posted: 24 days ago