Period
to 18 November 2017

The median annual salary for a Service Improvement Manager was £52,500 in advertised job vacancies during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Improvement Manager
UK
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 1139 1209 1297
Rank change year-on-year +70 +88 -5
Permanent jobs requiring a Service Improvement Manager 38 13 17
As % of all permanent IT jobs advertised in the UK 0.021% 0.007% 0.008%
As % of the Job Titles category 0.022% 0.007% 0.008%
Number of salaries quoted 23 9 13
UK median annual salary £52,500 £52,500 £38,000
Median salary % change year-on-year - +38.16% -9.47%
10th Percentile £40,750 £47,500 £32,000
90th Percentile £77,500 £68,000 £70,500
UK excluding London median annual salary £52,500 £55,000 £41,750
% change year-on-year -4.55% +31.74% +0.60%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 171362 183209 211285
% of permanent IT jobs with a recognized job title 95.77% 96.48% 96.46%
Number of salaries quoted 137432 153366 175465
UK median annual salary £48,000 £47,500 £45,000
Median salary % change year-on-year +1.05% +5.56% -
10th Percentile £27,500 £27,000 £26,250
90th Percentile £78,750 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £40,500
% change year-on-year - +4.94% +1.25%

Service Improvement Manager
Job Vacancy Trend

Job postings that featured Service Improvement Manager in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Service Improvement Manager in the UK

Service Improvement Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Improvement Manager.

Salary trend for Service Improvement Manager in the UK

Service Improvement Manager
Salary Histogram

The salary distribution of IT jobs citing Service Improvement Manager over the 6 months to 18 November 2017.

Salary histogram for Service Improvement Manager in the UK

Service Improvement Manager
Top 8 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Improvement Manager within the UK over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +49 36 £52,500 -
UK excluding London +81 25 £52,500 -4.55%
South East +40 11 £71,250 +29.55%
London +4 11 £40,000 -23.81%
East of England - 9 £52,500 -
North of England - 5 £41,500 -
Yorkshire - 4 £41,500 -
North West - 1 £52,500 -

Service Improvement Manager Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 18 November 2017, Service Improvement Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Improvement Manager in the job title.

1 29 (76.32%) ITIL
2 23 (60.53%) Service Delivery
3 14 (36.84%) SLA
4 10 (26.32%) People Management
5 9 (23.68%) Presales
5 9 (23.68%) Six Sigma
5 9 (23.68%) Service Management
6 8 (21.05%) ITSM
7 7 (18.42%) Finance
7 7 (18.42%) Data Management
7 7 (18.42%) ITIL Certification
8 6 (15.79%) Microsoft Project
8 6 (15.79%) Microsoft Office
8 6 (15.79%) Programme Management
8 6 (15.79%) Telecoms
8 6 (15.79%) Degree
8 6 (15.79%) Supplier Management
8 6 (15.79%) Knowledge Management
9 5 (13.16%) Collaborative Working
9 5 (13.16%) Cisco
9 5 (13.16%) PMI
9 5 (13.16%) PMI Certification
10 4 (10.53%) BMC
10 4 (10.53%) Remedy
10 4 (10.53%) Lean Six Sigma
10 4 (10.53%) Stakeholder Engagement
10 4 (10.53%) Continuous Improvement
10 4 (10.53%) ITIL Foundation Certificate
10 4 (10.53%) Computer Science
10 4 (10.53%) Problem Management

Service Improvement Manager Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.63%) SharePoint
Applications
1 6 (15.79%) Microsoft Office
1 6 (15.79%) Microsoft Project
Business Applications
1 4 (10.53%) Remedy ITSM
Communications & Networking
1 1 (2.63%) WAN
General
1 7 (18.42%) Finance
2 6 (15.79%) Telecoms
3 1 (2.63%) Retail
Libraries, Frameworks & Software Standards
1 1 (2.63%) EDI
Miscellaneous
1 5 (13.16%) PMI
2 4 (10.53%) Computer Science
3 3 (7.89%) Analytical Skills
4 2 (5.26%) CMDB
4 2 (5.26%) Data Centre
5 1 (2.63%) NHS
5 1 (2.63%) User Experience
5 1 (2.63%) Virtual Team
Processes & Methodologies
1 29 (76.32%) ITIL
2 23 (60.53%) Service Delivery
3 10 (26.32%) People Management
4 9 (23.68%) Presales
4 9 (23.68%) Service Management
4 9 (23.68%) Six Sigma
5 8 (21.05%) ITSM
6 7 (18.42%) Data Management
7 6 (15.79%) Knowledge Management
7 6 (15.79%) Programme Management
7 6 (15.79%) Supplier Management
8 5 (13.16%) Collaborative Working
9 4 (10.53%) Continuous Improvement
9 4 (10.53%) Lean Six Sigma
9 4 (10.53%) Matrix Management
9 4 (10.53%) Matrix Organization
9 4 (10.53%) Organisational Learning
9 4 (10.53%) Problem Management
9 4 (10.53%) Stakeholder Engagement
10 3 (7.89%) Process Improvement
Qualifications
1 7 (18.42%) ITIL Certification
2 6 (15.79%) Degree
3 5 (13.16%) PMI Certification
4 4 (10.53%) ITIL Foundation Certificate
5 1 (2.63%) Security Cleared
5 1 (2.63%) Six Sigma Green Belt
5 1 (2.63%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 14 (36.84%) SLA
2 1 (2.63%) QA
Vendors
1 5 (13.16%) Cisco
2 4 (10.53%) BMC
2 4 (10.53%) Remedy
3 2 (5.26%) Xerox
4 1 (2.63%) LANDesk