Period
to 21 November 2017

The median annual salary for a Service Performance Analyst was £22,500 in advertised job vacancies during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Performance Analyst
UK
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 1202 1235 1297
Rank change year-on-year +33 +62 +31
Permanent jobs requiring a Service Performance Analyst 4 8 4
As % of all permanent IT jobs advertised in the UK 0.002% 0.004% 0.002%
As % of the Job Titles category 0.002% 0.004% 0.002%
Number of salaries quoted 3 3 4
UK median annual salary £22,500 £33,000 £42,000
Median salary % change year-on-year -31.82% -21.43% +2.44%
10th Percentile £18,650 £25,300 £22,000
90th Percentile £42,424 £55,700 £63,500
UK excluding London median annual salary £22,500 £33,000 -
% change year-on-year -31.82% - -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 173309 182267 209632
% of permanent IT jobs with a recognized job title 95.79% 96.49% 96.46%
Number of salaries quoted 139088 152628 174119
UK median annual salary £48,000 £47,500 £45,000
Median salary % change year-on-year +1.05% +5.56% -
10th Percentile £27,500 £27,000 £26,250
90th Percentile £78,750 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £40,500
% change year-on-year - +4.94% +1.25%

Service Performance Analyst
Job Vacancy Trend

Job postings that featured Service Performance Analyst in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Service Performance Analyst in the UK

Service Performance Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Performance Analyst.

Salary trend for Service Performance Analyst in the UK

Service Performance Analyst
Salary Histogram

The salary distribution of IT jobs citing Service Performance Analyst over the 6 months to 21 November 2017.

Salary histogram for Service Performance Analyst in the UK

Service Performance Analyst
Top 6 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Performance Analyst within the UK over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
UK excluding London +24 4 £22,500 -31.82%
England +20 4 £22,500 -31.82%
South West - 2 £34,796 -
North of England - 2 £18,000 -
Yorkshire - 1 £18,000 -
North West - 1 - -

Service Performance Analyst Skill Set
Top 29 Co-occurring IT Skills

For the 6 months to 21 November 2017, Service Performance Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Performance Analyst in the job title.

1 2 (50.00%) Data Analysis
1 2 (50.00%) Microsoft Excel
1 2 (50.00%) Finance
1 2 (50.00%) SQL
1 2 (50.00%) VB
1 2 (50.00%) VBA
1 2 (50.00%) Degree
1 2 (50.00%) Trend Analysis
1 2 (50.00%) Root Cause Analysis
1 2 (50.00%) Statistical Analysis
2 1 (25.00%) Statistics
2 1 (25.00%) Corporate Banking
2 1 (25.00%) Analytics
2 1 (25.00%) Scorecard
2 1 (25.00%) Wealth Management
2 1 (25.00%) Smart Meter
2 1 (25.00%) ITIL
2 1 (25.00%) Process Management
2 1 (25.00%) Service Delivery
2 1 (25.00%) Financial Institution
2 1 (25.00%) Back Office
2 1 (25.00%) Law
2 1 (25.00%) Validation
2 1 (25.00%) CMS
2 1 (25.00%) Banking
2 1 (25.00%) Billing
2 1 (25.00%) SLA
2 1 (25.00%) Avaya
2 1 (25.00%) Investment Banking

Service Performance Analyst Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (25.00%) CMS
Applications
1 2 (50.00%) Microsoft Excel
General
1 2 (50.00%) Finance
2 1 (25.00%) Back Office
2 1 (25.00%) Banking
2 1 (25.00%) Billing
2 1 (25.00%) Corporate Banking
2 1 (25.00%) Financial Institution
2 1 (25.00%) Investment Banking
2 1 (25.00%) Law
Miscellaneous
1 1 (25.00%) Smart Meter
Processes & Methodologies
1 2 (50.00%) Data Analysis
1 2 (50.00%) Root Cause Analysis
1 2 (50.00%) Statistical Analysis
1 2 (50.00%) Trend Analysis
2 1 (25.00%) Analytics
2 1 (25.00%) ITIL
2 1 (25.00%) Process Management
2 1 (25.00%) Scorecard
2 1 (25.00%) Service Delivery
2 1 (25.00%) Statistics
2 1 (25.00%) Validation
2 1 (25.00%) Wealth Management
Programming Languages
1 2 (50.00%) SQL
1 2 (50.00%) VB
1 2 (50.00%) VBA
Qualifications
1 2 (50.00%) Degree
Quality Assurance & Compliance
1 1 (25.00%) SLA
Vendors
1 1 (25.00%) Avaya