Service Desk Agent
UK > Wales
As of 14 January 2026, there is not enough information available from job vacancies posted within the last 6 months to determine the median Service Desk Agent salary in Wales.
| 6 months to 14 Jan 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | - | - | 89 |
| Rank change year-on-year | - | - | - |
| Permanent jobs requiring a Service Desk Agent | 0 | 0 | 3 |
| As % of all permanent jobs in Wales | - | - | 0.31% |
| As % of the Job Titles category | - | - | 0.32% |
| Number of salaries quoted | 0 | 0 | 0 |
| Median annual salary (50th Percentile) | - | - | - |
| UK median annual salary | - | £35,000 | £25,000 |
| % change year-on-year | - | +40.00% | - |
All Permanent IT Job Roles
Wales
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in Wales with a recognized job title | 928 | 835 | 928 |
| % of permanent jobs with a recognized job title | 88.80% | 95.54% | 96.67% |
| Number of salaries quoted | 659 | 434 | 695 |
| 10th Percentile | £26,000 | £30,575 | £29,700 |
| 25th Percentile | £33,500 | £35,000 | £35,000 |
| Median annual salary (50th Percentile) | £48,500 | £49,000 | £46,131 |
| Median % change year-on-year | -1.02% | +6.22% | -2.88% |
| 75th Percentile | £60,000 | £65,000 | £60,000 |
| 90th Percentile | £80,000 | £75,000 | £71,289 |
| UK median annual salary | £55,000 | £60,000 | £57,500 |
| % change year-on-year | -8.33% | +4.35% | -4.17% |
Service Desk Agent
Job Vacancy Trend in Wales
Historical trend showing the proportion of permanent IT job postings featuring 'Service Desk Agent' in the job title relative to all permanent IT jobs advertised in Wales.
