The median annual salary for a 1st Line Support was £20,000 in advertised job vacancies in Hampshire during the 3 months to 29 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support
South East / Hampshire
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 151 152 161
Rank change year-on-year +1 +9  
Permanent jobs requiring a 1st Line Support 15 38 35
As % of all permanent IT jobs advertised in Hampshire 0.50% 1.11% 0.94%
As % of the Job Titles category 0.52% 1.14% 0.95%
Number of salaries quoted 15 38 33
Median salary £20,000 £19,000 £22,000
Median salary % change year-on-year +5.26% -13.63%  
90% offered a salary of more than £18,750 £17,550 £17,000
10% offered a salary of more than £22,500 £24,650 £25,000
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year +2.43% +2.50%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Hampshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Hampshire
Permanent job vacancies with a job title containing a recognized job role 2905 3347 3676
As % of all permanent IT job vacancies advertised in Hampshire 96.74% 97.61% 98.34%
Number of salaries quoted 2464 2976 3100
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £25,000 £24,600
10% offered a salary of more than £60,000 £57,500 £56,500
UK excluding London median salary £41,500 £41,500 £40,000
% change year-on-year - +3.75%  

1st Line Support
Job Vacancy Trend in Hampshire

The job posting trend of jobs advertised in Hampshire that featured 1st Line Support in the job title.

Job vacancy trend for 1st Line Support in Hampshire

1st Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support in Hampshire.

Salary trend for 1st Line Support in Hampshire

1st Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Hampshire region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Fareham +10 2 £18,750 +13.63% 2
Basingstoke +7 2 £20,750 -1.19% 1
Farnborough -6 2 £20,750 -7.77%
Portsmouth - 2 £20,000 -
Aldershot +5 1 £20,000 -
Southampton +1 1 £22,500 +25.00% 1
Eastleigh - 1 £22,000 -
Liss - 1 £22,000 -
1st Line Support
South East

1st Line Support Skill Set
Top 30 Co-occurring IT Skills in Hampshire

For the 6 months to 29 March 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hampshire region featuring 1st Line Support in the job title.

1 19 (61.29%) Microsoft
2 18 (58.06%) Active Directory
3 16 (51.61%) MS Office
4 11 (35.48%) Cisco
4 11 (35.48%) Windows
5 8 (25.81%) RedPrairie
5 8 (25.81%) Polycom
5 8 (25.81%) Chip and PIN
5 8 (25.81%) CAD
5 8 (25.81%) C
5 8 (25.81%) SAP
6 7 (22.58%) Linux
7 5 (16.13%) ITIL
7 5 (16.13%) Internet
8 4 (12.90%) Cisco Certification
8 4 (12.90%) CCNA
8 4 (12.90%) VoIP
8 4 (12.90%) MS Excel
8 4 (12.90%) Windows 7
9 3 (9.68%) Office 365
9 3 (9.68%) Windows 10
9 3 (9.68%) CCENT
9 3 (9.68%) Service Delivery
9 3 (9.68%) SQL
9 3 (9.68%) TCP/IP
10 2 (6.45%) Mac OS X
10 2 (6.45%) VPN
10 2 (6.45%) SQL Server
10 2 (6.45%) LAN
10 2 (6.45%) Firewall

1st Line Support Skill Set
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.23%) CMS
1 1 (3.23%) IIS
1 1 (3.23%) WordPress
Applications
1 16 (51.61%) MS Office
2 4 (12.90%) MS Excel
Cloud Services
1 3 (9.68%) Office 365
2 1 (3.23%) Microsoft Azure
Communications & Networking
1 5 (16.13%) Internet
2 4 (12.90%) VoIP
3 3 (9.68%) TCP/IP
4 2 (6.45%) Firewall
4 2 (6.45%) LAN
4 2 (6.45%) VPN
5 1 (3.23%) Network Security
5 1 (3.23%) Wireless
Database & Business Intelligence
1 2 (6.45%) SQL Server
2 1 (3.23%) SQL Server 2005
Libraries, Frameworks & Software Standards
1 1 (3.23%) CSS
1 1 (3.23%) HTML
Miscellaneous
1 8 (25.81%) Chip and PIN
2 1 (3.23%) Analytical Skills
Operating Systems
1 11 (35.48%) Windows
2 7 (22.58%) Linux
3 4 (12.90%) Windows 7
4 3 (9.68%) Windows 10
5 2 (6.45%) Apple iOS
5 2 (6.45%) Mac OS X
6 1 (3.23%) Windows Server
6 1 (3.23%) Windows Server 2008
Processes & Methodologies
1 8 (25.81%) CAD
2 5 (16.13%) ITIL
3 3 (9.68%) Service Delivery
4 2 (6.45%) ITSM
4 2 (6.45%) Kalman Filter
4 2 (6.45%) Mobile Device Management
4 2 (6.45%) Root Cause Analysis
4 2 (6.45%) Time Management
4 2 (6.45%) Web Filtering
5 1 (3.23%) Document Management
Programming Languages
1 8 (25.81%) C
2 3 (9.68%) SQL
Qualifications
1 4 (12.90%) CCNA
1 4 (12.90%) Cisco Certification
2 3 (9.68%) CCENT
3 2 (6.45%) Degree
4 1 (3.23%) A+ Certification
4 1 (3.23%) MCDST
4 1 (3.23%) Microsoft Certification
4 1 (3.23%) Network+ Certification
System Software
1 18 (58.06%) Active Directory
2 1 (3.23%) VMware Infrastructure
Vendors
1 19 (61.29%) Microsoft
2 11 (35.48%) Cisco
3 8 (25.81%) Polycom
3 8 (25.81%) RedPrairie
3 8 (25.81%) SAP
4 1 (3.23%) VMware
Basingstoke, Hampshire
Austin Fraser
Salary: £18000 - £24000 per annum
Posted: 2 days ago
Fareham, Hampshire
Deerfoot IT Resources Ltd
Salary: £20000 - £23000 per annum + Benefits Package
Posted: 2 days ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 per annum + Benefits
Posted: 6 days ago
Fareham
Deerfoot IT Resources Ltd
Salary: £17000 - £21000 per annum
Posted: 9 days ago