1st Line Support Jobs in West Drayton

First Line Support
Hillingdon > West Drayton

The median First Line Support salary in West Drayton is £29,000 per year according to job vacancies posted during the 6 months to 29 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 13 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st Line Support 5 0 0
As % of all permanent jobs advertised in West Drayton 11.36% - -
As % of the Job Titles category 11.36% - -
Number of salaries quoted 5 0 0
10th Percentile £25,500 - -
25th Percentile £28,500 - -
Median annual salary (50th Percentile) £29,000 - -
75th Percentile £29,500 - -
90th Percentile - - -
Hillingdon median annual salary £29,000 - -

All Permanent IT Job Vacancies
West Drayton

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in West Drayton. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in West Drayton with a recognized job title 44 30 7
% of permanent jobs with a recognized job title 100.00% 93.75% 100.00%
Number of salaries quoted 18 24 2
10th Percentile £27,450 £23,750 £62,500
25th Percentile £28,500 £32,500 £66,250
Median annual salary (50th Percentile) £55,000 £35,000 £77,500
Median % change year-on-year +57.14% -54.84% +34.78%
75th Percentile £58,750 £50,803 £88,750
90th Percentile £82,500 - £92,500
Hillingdon median annual salary £40,000 £48,687 £50,000
% change year-on-year -17.84% -2.63% -23.08%

1st Line Support Skill Set
Top 13 Co-occurring Skills and Capabilities in West Drayton

For the 6 months to 29 April 2024, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Drayton region featuring 1st Line Support in the job title.

1 5 (100.00%) Customer Service
2 4 (80.00%) Social Skills
2 4 (80.00%) Microsoft
2 4 (80.00%) Driving Licence
3 1 (20.00%) Self-Motivation
3 1 (20.00%) Microsoft Office
3 1 (20.00%) Microsoft Exchange
3 1 (20.00%) SLA
3 1 (20.00%) Active Directory
3 1 (20.00%) Citrix
3 1 (20.00%) Internet
3 1 (20.00%) Google
3 1 (20.00%) Microsoft 365

1st Line Support Skill Set
Co-occurring Skills and Capabilities in West Drayton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (20.00%) Microsoft Exchange
Applications
1 1 (20.00%) Microsoft Office
Cloud Services
1 1 (20.00%) Microsoft 365
Communications & Networking
1 1 (20.00%) Internet
General
1 4 (80.00%) Social Skills
Miscellaneous
1 4 (80.00%) Driving Licence
2 1 (20.00%) Self-Motivation
Processes & Methodologies
1 5 (100.00%) Customer Service
Quality Assurance & Compliance
1 1 (20.00%) SLA
System Software
1 1 (20.00%) Active Directory
Vendors
1 4 (80.00%) Microsoft
2 1 (20.00%) Citrix
2 1 (20.00%) Google