1st/2nd Line Support Jobs in West London

1st/2nd Line Support
London > West London

The median 1st/2nd Line Support salary in West London is £33,500 per year according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 89 90 166
Rank change year-on-year +1 +76 -77
Permanent jobs requiring a 1st/2nd Line Support 10 6 2
As % of all permanent jobs advertised in West London 1.02% 0.59% 0.10%
As % of the Job Titles category 1.06% 0.64% 0.11%
Number of salaries quoted 10 6 2
10th Percentile £32,343 £28,125 £31,025
25th Percentile £32,750 £30,688 £31,063
Median annual salary (50th Percentile) £33,500 £32,500 £31,750
Median % change year-on-year +3.08% +2.36% +11.40%
75th Percentile £34,250 £33,750 £33,063
90th Percentile £34,500 - £33,475
London median annual salary £35,000 £32,500 £31,000
% change year-on-year +7.69% +4.84% +0.16%

All Permanent IT Job Vacancies
West London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in West London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in West London with a recognized job title 945 933 1,813
% of permanent jobs with a recognized job title 95.94% 92.38% 95.02%
Number of salaries quoted 400 583 904
10th Percentile £28,500 £31,250 £32,500
25th Percentile £36,250 £40,000 £45,000
Median annual salary (50th Percentile) £42,093 £50,000 £60,000
Median % change year-on-year -15.81% -16.67% +4.35%
75th Percentile £65,313 £65,000 £76,250
90th Percentile £86,250 £83,750 £87,500
London median annual salary £70,000 £72,500 £70,000
% change year-on-year -3.45% +3.57% -

1st/2nd Line Support
Job Vacancy Trend in West London

Job postings that featured 1st/2nd Line Support in the job title as a proportion of all IT jobs advertised in West London.

Job vacancy trend for 1st/2nd Line Support in West London

1st/2nd Line Support
Salary Trend in West London

3-month moving average salary quoted in jobs citing 1st/2nd Line Support in West London.

Salary trend for 1st/2nd Line Support in West London

1st/2nd Line Support
Job Locations in West London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st/2nd Line Support within the West London region over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Wembley +20 9 £33,500 +26.42% 1
Hillingdon - 1 £29,350 -
1st/2nd Line Support
London

1st/2nd Line Support Skill Set
Top 20 Co-occurring Skills and Capabilities in West London

For the 6 months to 23 April 2024, 1st/2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West London region featuring 1st/2nd Line Support in the job title.

1 10 (100.00%) Microsoft
1 10 (100.00%) Active Directory
1 10 (100.00%) Windows
1 10 (100.00%) Microsoft 365
1 10 (100.00%) Analytical Skills
1 10 (100.00%) Windows 10
2 9 (90.00%) Organisational Skills
2 9 (90.00%) Social Skills
2 9 (90.00%) Wi-Fi
2 9 (90.00%) EPoS
3 5 (50.00%) Problem-Solving
4 4 (40.00%) Microsoft Office
5 1 (10.00%) Microsoft Exchange
5 1 (10.00%) Intranet
5 1 (10.00%) Degree
5 1 (10.00%) Time Management
5 1 (10.00%) Manufacturing
5 1 (10.00%) Inventory Management
5 1 (10.00%) Inventory Control
5 1 (10.00%) Driving Licence

1st/2nd Line Support Skill Set
Co-occurring Skills and Capabilities in West London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (10.00%) Microsoft Exchange
Applications
1 4 (40.00%) Microsoft Office
Cloud Services
1 10 (100.00%) Microsoft 365
Communications & Networking
1 9 (90.00%) Wi-Fi
2 1 (10.00%) Intranet
General
1 10 (100.00%) Analytical Skills
2 9 (90.00%) Organisational Skills
2 9 (90.00%) Social Skills
3 1 (10.00%) Manufacturing
Miscellaneous
1 9 (90.00%) EPoS
2 1 (10.00%) Driving Licence
Operating Systems
1 10 (100.00%) Windows
1 10 (100.00%) Windows 10
Processes & Methodologies
1 5 (50.00%) Problem-Solving
2 1 (10.00%) Inventory Control
2 1 (10.00%) Inventory Management
2 1 (10.00%) Time Management
Qualifications
1 1 (10.00%) Degree
System Software
1 10 (100.00%) Active Directory
Vendors
1 10 (100.00%) Microsoft