Period
to 19 August 2018

The median annual salary for a 2nd Line Desktop Support was £28,500 in advertised job vacancies in West Sussex during the 6 months to 19 August 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Desktop Support
South East > West Sussex
6 months to
19 Aug 2018
Same period 2017 Same period 2016
Rank 136 154 166
Rank change year-on-year +18 +12 -12
Permanent jobs requiring a 2nd Line Desktop Support 3 4 1
As % of all permanent IT jobs advertised in West Sussex 0.14% 0.19% 0.040%
As % of the Job Titles category 0.14% 0.20% 0.041%
Number of salaries quoted 3 4 1
West Sussex median annual salary £28,500 £27,750 £24,500
Median salary % change year-on-year +2.70% +13.27% -7.55%
10th Percentile £22,350 £22,250 £23,250
90th Percentile £31,650 £33,000 £25,750
South East median annual salary £30,000 £27,500 £26,000
% change year-on-year +9.09% +5.77% -1.89%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in West Sussex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
West Sussex
Permanent vacancies in West Sussex with a recognized job title 2,090 2,039 2,427
% of permanent IT jobs with a recognized job title 98.08% 97.33% 95.89%
Number of salaries quoted 1,815 1,860 2,242
West Sussex median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - -
10th Percentile £25,200 £27,000 £25,000
90th Percentile £63,750 £60,000 £62,500
South East median annual salary £45,500 £45,000 £45,000
% change year-on-year +1.11% - +2.27%

2nd Line Desktop Support
Job Vacancy Trend in West Sussex

Job postings that featured 2nd Line Desktop Support in the job title as a percentage of all IT jobs advertised in West Sussex.

Job vacancy trend for 2nd Line Desktop Support in West Sussex

2nd Line Desktop Support
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Desktop Support in West Sussex.

Salary trend for 2nd Line Desktop Support in West Sussex

2nd Line Desktop Support
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Desktop Support within the West Sussex region over the 6 months to 19 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley +18 2 £30,250 +34.44%
Horsham - 1 £22,500 -
2nd Line Desktop Support
South East

2nd Line Desktop Support Skill Set
Top 14 Co-occurring IT Skills in West Sussex

For the 6 months to 19 August 2018, 2nd Line Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Sussex region featuring 2nd Line Desktop Support in the job title.

1 3 (100.00%) Windows
1 3 (100.00%) Windows 10
2 2 (66.67%) Apple iOS
2 2 (66.67%) Unified Communications
2 2 (66.67%) Office 365
2 2 (66.67%) Server Building
2 2 (66.67%) Disaster Recovery
2 2 (66.67%) ITIL
2 2 (66.67%) SLA
3 1 (33.33%) Firmware
3 1 (33.33%) Systems Management Server (SMS)
3 1 (33.33%) Microsoft Office
3 1 (33.33%) Windows 7
3 1 (33.33%) Server Monitoring

2nd Line Desktop Support Skill Set
Co-occurring IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (33.33%) Microsoft Office
Cloud Services
1 2 (66.67%) Office 365
Communications & Networking
1 2 (66.67%) Unified Communications
Operating Systems
1 3 (100.00%) Windows
1 3 (100.00%) Windows 10
2 2 (66.67%) Apple iOS
3 1 (33.33%) Windows 7
Processes & Methodologies
1 2 (66.67%) Disaster Recovery
1 2 (66.67%) ITIL
1 2 (66.67%) Server Building
2 1 (33.33%) Server Monitoring
Quality Assurance & Compliance
1 2 (66.67%) SLA
System Software
1 1 (33.33%) Firmware
Systems Management
1 1 (33.33%) Systems Management Server (SMS)