1st/2nd Line Support Jobs in West Yorkshire

1st/2nd Line Support
Yorkshire > West Yorkshire

The median 1st/2nd Line Support salary in West Yorkshire is £35,000 per year, according to job vacancies posted during the 6 months leading to 9 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
9 May 2025
Same period 2024 Same period 2023
Rank 103 149 246
Rank change year-on-year +46 +97 -14
Permanent jobs requiring a 1st/2nd Line Support 1 1 2
As % of all permanent jobs advertised in West Yorkshire 0.080% 0.033% 0.039%
As % of the Job Titles category 0.088% 0.035% 0.042%
Number of salaries quoted 1 1 2
10th Percentile - - -
25th Percentile £32,500 £29,000 -
Median annual salary (50th Percentile) £35,000 £30,000 £27,000
Median % change year-on-year +16.67% +11.11% +3.85%
75th Percentile £37,500 £31,000 -
90th Percentile - - -
Yorkshire median annual salary £29,000 £30,000 £27,500
% change year-on-year -3.33% +9.09% +14.58%

All Permanent IT Job Vacancies
West Yorkshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in West Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in West Yorkshire with a recognized job title 1,131 2,880 4,791
% of permanent jobs with a recognized job title 90.92% 96.03% 93.14%
Number of salaries quoted 656 2,122 2,310
10th Percentile £29,000 £28,000 £31,569
25th Percentile £41,250 £37,563 £40,000
Median annual salary (50th Percentile) £57,250 £50,000 £55,000
Median % change year-on-year +14.50% -9.09% +4.76%
75th Percentile £77,500 £67,500 £72,500
90th Percentile £97,528 £83,750 £86,250
Yorkshire median annual salary £48,754 £49,205 £54,590
% change year-on-year -0.92% -9.86% +9.18%

1st/2nd Line Support
Job Vacancy Trend in West Yorkshire

Job postings that featured 1st/2nd Line Support in the job title as a proportion of all IT jobs advertised in West Yorkshire.

Job vacancy trend for 1st/2nd Line Support in West Yorkshire

1st/2nd Line Support
Salary Trend in West Yorkshire

3-month moving average salary quoted in jobs citing 1st/2nd Line Support in West Yorkshire.

Salary trend for 1st/2nd Line Support in West Yorkshire

1st/2nd Line Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st/2nd Line Support within the West Yorkshire region over the 6 months to 9 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Dewsbury - 1 £35,000 - 1
1st/2nd Line Support
Yorkshire

1st/2nd Line Support Skill Set
Top 7 Co-occurring Skills and Capabilities in West Yorkshire

For the 6 months to 9 May 2025, 1st/2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Yorkshire region featuring 1st/2nd Line Support in the job title.

1 1 (100.00%) Windows
1 1 (100.00%) ERP
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) Systems Analysis
1 1 (100.00%) Process Improvement
1 1 (100.00%) Microsoft 365

1st/2nd Line Support Skill Set
Co-occurring Skills and Capabilities in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (100.00%) Microsoft 365
Operating Systems
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) ERP
1 1 (100.00%) Process Improvement
1 1 (100.00%) Systems Analysis
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Microsoft