Customer Service Job Trends in Wokingham

Customer Service
Berkshire > Wokingham

The table below provides summary statistics and salary benchmarking for jobs advertised in Wokingham requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 1 June 2026, with comparisons to the same periods in the previous two years.

6 months to
1 Jun 2026
Same period 2025 Same period 2024
Rank 12 - 7
Rank change year-on-year - - -
Permanent jobs citing Customer Service 5 0 7
As % of all permanent jobs in Wokingham 3.55% - 10.61%
As % of the Processes & Methodologies category 5.21% - 14.00%
Number of salaries quoted 5 0 7
10th Percentile - - -
25th Percentile - - £22,750
Median annual salary (50th Percentile) £24,000 - £23,500
75th Percentile - - £24,250
90th Percentile £35,850 - £27,550
Berkshire median annual salary £30,000 £32,500 £31,500
% change year-on-year -7.69% +3.17% +12.50%

All Process & Methodology Skills
Wokingham

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Wokingham.

Permanent vacancies with a requirement for process or methodology skills 96 33 50
As % of all permanent jobs advertised in Wokingham 68.09% 84.62% 75.76%
Number of salaries quoted 67 11 43
10th Percentile £41,250 - £22,750
25th Percentile £45,000 £47,500 £25,125
Median annual salary (50th Percentile) £47,500 £65,000 £37,500
Median % change year-on-year -26.92% +73.33% -31.82%
75th Percentile £63,750 £92,500 £55,000
90th Percentile £89,250 £112,500 £72,500
Berkshire median annual salary £50,000 £60,000 £52,550
% change year-on-year -16.67% +14.18% -12.42%

Customer Service
Job Vacancy Trend in Wokingham

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Wokingham.

Customer Service job vacancy trend in Wokingham

Customer Service
Salary Trend in Wokingham

Salary distribution trend for jobs in Wokingham citing Customer Service.

Salary distribution trend for jobs in Wokingham citing Customer Service

Customer Service
Salary Histogram in Wokingham

Salary distribution for jobs citing Customer Service in Wokingham over the 6 months to 1 June 2026.

Salary histogram for Customer Service in Wokingham

Customer Service
Co-Occurring Skills & Capabilities in Wokingham by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 1 (20.00%) Organisational Skills
Job Titles
1 4 (80.00%) Consultant
1 4 (80.00%) Support Consultant
2 1 (20.00%) Field Engineer
2 1 (20.00%) Field Service Engineer
Miscellaneous
1 1 (20.00%) Driving Licence
Operating Systems
1 1 (20.00%) Linux
1 1 (20.00%) Windows
Processes & Methodologies
1 4 (80.00%) Fintech
2 1 (20.00%) CRM
2 1 (20.00%) Time Management
Quality Assurance & Compliance
1 1 (20.00%) GDPR
Vendors
1 1 (20.00%) Microsoft