Business Administration Apprentice

This is a Level 3 Data Technician/ Administration role - split 80/20 between employment with the employer, and learning & gaining qualifications with Solveway Apprenticeships!

This is a Business Administration Apprentice role for someone who wants to learn how a technology business actually runs behind the scenes.

It isn’t a technical IT role, and it isn’t just basic admin. It’s a role for someone who enjoys keeping things organised, joined up and running smoothly, and who is curious about how different parts of a business work together.

You will work across:

• Suppliers and vendors
• Finance and billing
• Internal technical teams
• Client coordination

Over time, you will learn how equipment, software, licences, orders and renewals flow through the business, from initial quote through to delivery and ongoing support.

If you enjoy:

• Having structure without things feeling repetitive
• Learning new systems and processes
• Taking responsibility and building trust
• Understanding why things are done, not just how

Then this could be a great first step in your career.

With training and support, you will gradually learn how to help with:

Procurement & Commercial Support

• Preparing quotes for hardware and software
• Ordering laptops, licences and services from suppliers
• Coordinating deliveries, collections and recycling
• Tracking renewals such as licences, domains and warranties
• Working with finance to ensure approvals and accuracy

Client & Internal Coordination

• Acting as a link between clients, suppliers, finance and technical teams
• Making sure information is shared clearly and at the right time
• Logging and tracking work accurately in systems like Jira
• Preparing data so others can do their jobs effectively

Supporting with project management

• Systems & Tools
• QuickBooks (quotes and purchase orders)
• Partner portals (Microsoft, telecoms and other vendors)
• Jira and Confluence for tracking and documentation
• Outlook and calendar management

You won’t be expected to:

• Fix servers
• Write code
• Work on a helpdesk

But you will learn enough to understand what’s going on, ask sensible questions and spot issues early.

This role would suit someone who:

• Wants to build a career in business operations
• Is curious about how technology businesses work commercially
• Enjoys being organised and reliable
• Is comfortable working with systems, details and numbers
• Likes improving how things are done over time 

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience
• Mature
• Hardworking
• Ambitious

• English GCSE, grade 4 (Essential)
• Maths GCSE, grade 4 (Essential)