IT Technician

Our established client is currently looking to recruit an IT Technician on a temporary to permanent basis
  
IT Technician
Derby - Hybrid
£14.50 - £18.50 per hour / £27,000 - £29,000
  
We’re looking for a proactive and hands-on IT Technician.  In this key support role, you’ll ensure reliable, secure, and efficient operation of end-user computer systems to help staff perform critical business tasks. You’ll resolve technical issues both remotely and on-site, install and maintain hardware and software, and collaborate with wider IT teams to maintain a high-performing desktop environment.

What You’ll Be Doing

• Delivering expert helpdesk support via phone, email, remote tools, and in person
• Troubleshooting and resolving hardware and software issues across multiple locations
• Installing, configuring, testing, and maintaining desktops, laptops, and related systems
• Managing antivirus deployments, updates, and system security compliance
• Performing hands-on hardware fixes and software upgrades at the desktop level
• Supporting offsite/remote users as needed, including occasional UK/EU travel
• Assisting with IT performance monitoring and reporting
• Collaborating with network and infrastructure teams to ensure system reliability
• Maintaining logs, documentation, and technical procedures

What You’ll Need

• 2–4 years of experience in an IT support/technician role
• High school diploma (preferably in Computer and Information Science or related discipline)
• Working knowledge of desktop hardware, Windows OS, and basic networking
• Excellent customer service skills and a methodical, solutions-focused mindset
• The ability to work independently with minimal supervision
• A willingness to travel within the UK and EU when required

This is a fantastic opportunity to join an established organisation that offer an excellent working environment and package and potential for progression.