Apprentice ICT Technician
We're on the hunt for an enthusiastic Apprentice IT Technician ready to learn, grow, and dive into real-world tech support. If you're passionate about tech, eager to build your skills, and want hands-on experience in a supportive team, this is your opportunity. Start your journey in IT today- apply now and shape your future with us!
Role
- Support end users via telephone, helpdesk ticket system and e-mails
- Office 365/Exchange console administration
- Problem solving and workflow management
- Set up and configuration of Smartphone devices. Ensuring users can get emails on the device, can use the Office apps and can use the mobile as a Wi-Fi hotspot
- Cabling and connectivity installations
- Active Directory administration: create new user accounts, amend permissions, and reset network and applications passwords
- Perform various stock check requests as advised by senior’s requests
- Meet and greet our user base. Perform scheduled appointments and tasks
- To meet all learning commitments of the apprenticeship as directed by your line manager, the apprenticeships manager or the learning/training provider. Assigned qualifications and an end point assessment must be completed. This can include presentations, portfolios, units of assessment and exams
- The Apprentice will carry out their duties and any ad hoc requests that come from the Senior or Officers, with accuracy and professionalism
- Carry out hardware inspections and repairs as and when required.
Training
An apprenticeship includes regular training with a college or other training organisation.
At least 20% of your working hours will be spent training or studying.
Upon successful completion of the apprenticeship, there the possibility of a full-time role available for a hard-working apprentice, and potential to specialise in areas such as cyber security, networking or provisioning.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- ALTHAUS DIGITAL LIMITED
- Working Week
- Monday – Friday, 8am till 4pm
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Friday, 12th December 2025
- Start Date
- Monday, 15th December 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Analytical skills
- Logical
- Team working
- Initiative
Qualifications
- English GCSE, grade 4/C (Essential)
- Maths GCSE, grade 4/C (Essential)
About the Employer
ADVANCED IT SERVICES NOTTINGHAM LTD
Advanced IT provides ICT solutions for schools, or the concept of advanced information technology, which includes skills like cloud administration, cybersecurity, and software development.
- Company
- ADVANCED IT SERVICES NOTTINGHAM LTD
- Location
- Squire Lane, Bradford, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,000 a year
- Posted
- Company
- ADVANCED IT SERVICES NOTTINGHAM LTD
- Location
- Squire Lane, Bradford, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,000 a year
- Posted